Job summary
At Princess Alexandra Hospital NHS Trust (PAHT), we are committed to delivering high-quality healthcare services for the communities we serve. Our mission is to provide outstanding care through innovation, collaboration, and an unwavering focus on continuous improvement. We are now seeking a dynamic Performance Manager for Elective Care to join our leadership team and help drive the Trust's vision for exceptional performance and service delivery.
As the Performance Manager for Elective Care, you will play a crucial role in overseeing the management and delivery of elective access and recovery targets. You will work closely with operational teams, and external partners to drive excellence, innovation, and patient-centred care.
Main duties of the job
As the Performance Manager for Elective Care, you will play a pivotal role in developing, implementing, and overseeing performance management frameworks across the Trust. This includes:
- Full and in-depth knowledge of RTT national and local rules
- Demonstrate leadership across the Trust by working closely with Divisional Teams to ensure RTT validation and patient pathways are managed effectively
- Lead on the planning, reporting and monitoring of National elective recovery programmes of work and evaluation of projects on elective performance and improvement.
- Monitor key performance indicators, identify areas for improvement, and drive operational efficiency
- Provide clear and regular feedback on the progress of performance improvement and development initiatives to relevant operational and support service teams
- Lead the collation of accurate data for national & regional elective information returns, sense checking the data and ensuring timely completion
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Communicate within the Associate Director of Performance and wider Trust as required, and where appropriate the commissioners, to increase the awareness of ongoing performance improvements and their benefits.
About us
Our Organisation
The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop's Stortford, and St Margaret's Hospital in Epping.
We employ 3,500 staff and serve a local population of around 350,000 people living in west Essex and east Hertfordshire, centred on the M11 corridor and the towns of Harlow, Bishop's Stortford and Epping. Our extended catchment area incorporates a population of up to 500,000 and includes the areas of Hoddesdon, Cheshunt and Broxbourne in Hertfordshire.
Our Values
The Princess Alexandra Promise to our patients as identified by our 3 values which will contribute to improving our patient experiences:
Patient at heart - Always holding the patient and their wellbeing at the centre of our thoughts and efforts
Everyday excellence - Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both
Creative collaboration - Knowing strength comes from diversity, we combine our experiences, skills and talents, working together to find new and better ways to care
The Trust believes in investing in all our staff and rewarding high standards of care whilst building for excellence and in return we expect our staff to uphold the Trust values to the highest level.
Job description
Job responsibilities
Please see the attached job description and person specification for the full job details. This is available to download at any time.
Job description
Job responsibilities
Please see the attached job description and person specification for the full job details. This is available to download at any time.
Person Specification
Education and qualifications
Essential
- Educated to degree level or equivalent level of experience of working at a senior level in specialist area
- Evidence of recent continuing professional development.
Desirable
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area
Experience
Essential
- Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
- Demonstrable experience of performance and quality monitoring, Data management and reporting experience
- Experience of building effective cross functional working relationships to drive organisational agenda
Skills and knowledge
Essential
- Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery.
- Demonstrable experience developing, managing and motivating teams/individuals to ensure success
- Experience of delivering against competing priorities and deadlines while also directing the work of teams/individuals
Personal qualities
Essential
- Ability to operate in a value driven style consistent with the values of the public services and specifically with the PAH organisational values
Person Specification
Education and qualifications
Essential
- Educated to degree level or equivalent level of experience of working at a senior level in specialist area
- Evidence of recent continuing professional development.
Desirable
- Educated to masters level or equivalent level of experience of working at a senior level in specialist area
Experience
Essential
- Must have an understanding of the background to and aims of current healthcare policy and appreciate the implications of this on engagement
- Demonstrable experience of performance and quality monitoring, Data management and reporting experience
- Experience of building effective cross functional working relationships to drive organisational agenda
Skills and knowledge
Essential
- Ability to identify risks, anticipate issues and create solutions and to resolve problems in relation to project or service delivery.
- Demonstrable experience developing, managing and motivating teams/individuals to ensure success
- Experience of delivering against competing priorities and deadlines while also directing the work of teams/individuals
Personal qualities
Essential
- Ability to operate in a value driven style consistent with the values of the public services and specifically with the PAH organisational values
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
