Personal Assistant - Macmillan Specialist Palliative Care Team

Job summary

We are looking for an enthusiastic, flexible in approach and efficient individual to join our team. This role will provide administrative support to our Macmillan Specialist Palliative Care team based at Princess Alexandra Hospital Harlow.The successful applicant will be required to undertake a range of duties which include providing administrative support to the nursing and medical team, data collection, organising meetings and conferences, minute taking, liaising with patients, carers and colleagues and maintaining system and processes.The post holder must have the ability to work as part of a Multi-disciplinary team to ensure all relevant communications are carried out in a timely and accurate manner. You would be expected to handle enquiries and requests from patients, carers and staff colleagues confidently and sensitively both in person and by telephone. We are a fast paced environment that requires an adaptable individual who can self-direct.

The post holder will frequently be exposed to detailed and sometimes distressing medical information relating to patients during daily handovers, MDT's and complaints. It is essential that the post holder is able to deal with the emotional demands of discussing end of life care issues.You must have a good standard of education, good organisational skills and be able to work as part of the team. Competence in MS Office and previous experience of working within the NHS would be an advantage.

Main duties of the job

The post holder is responsible for the provision of an efficient personal assistant service to the divisional leadership team He/she will be flexible in their approach to their needs and will be able to work with minimal supervision using their own initiative. The post holder must ensure that confidentiality is maintained at all times.

To provide administrative support to the Specialist Palliative and End of Life Care team, consultants and other clinicians to deliver high quality service to our patients and their loved ones. Supporting wards and other departments across the trust working with the end of life and palliative care service with administrative tasks to deliver high quality care.

To support the day to day administration needs of the team with printing, filing, answering calls and email enquiries, booking meetings and managing the diaries of the team.

To efficiently and accurately record data and turn this data into monthly and quarterly reports

About us

Our Organisation

The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop's Stortford, and St Margaret's Hospital in Epping.

We employ 3,500 staff and serve a local population of around 350,000 people living in west Essex and east Hertfordshire, centred on the M11 corridor and the towns of Harlow, Bishop's Stortford and Epping. Our extended catchment area incorporates a population of up to 500,000 and includes the areas of Hoddesdon, Cheshunt and Broxbourne in Hertfordshire.

Our Values

The Princess Alexandra Promise to our patients as identified by our 3 values which will contribute to improving our patient experiences:

Patient at heart - Always holding the patient and their wellbeing at the centre of our thoughts and efforts

Everyday excellence - Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both

Creative collaboration - Knowing strength comes from diversity, we combine our experiences, skills and talents, working together to find new and better ways to care

The Trust believes in investing in all our staff and rewarding high standards of care whilst building for excellence and in return we expect our staff to uphold the Trust values to the highest level.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

Princess Alexandra Trust Hospital

Hamstel Road

Harlow+

CM201QX

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

---

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

Princess Alexandra Trust Hospital

Hamstel Road

Harlow+

CM201QX

Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

---