The Princess Alexandra Hospital NHS Trust

Ward Host / Housekeeper

Information:

This job is now closed

Job summary

We are looking for enthusiastic individuals who want to positively contribute to the patient experience and aid their recovery.

As one of our wards or department-based housekeepers you will be instrumental in delivering outstanding care to our patients by ensuring they receive high standards of food and fluids and that they receive care in a clean and pleasant environment.

You will do this in collaboration with the healthcare teams as a valued member of the team. We are also able to offer apprenticeships in customer care or food handling.

Main duties of the job

You are responsible for ensuring that the environment and catering services are of a high standard and meet the needs of patients and visitors. The main focus of your role is to support patients' nutrition and hydration intake through the provision of meals and beverages and to facilitate the maintenance of a safe, clean, and comfortable environment for patients. You will work with the ward-based team to ensure patient safety privacy and dignity and courtesy in accordance with Trust values.

  • This will be a supporting role within ward and facilities teams across all inpatient areas
  • Direct line management will be provided by the Facilities Management Team
  • On a daily basis you will work under the supervision of the nurse in charge of the area you are working on and will work in collaboration with the Multidisciplinary team to ensure patient safety and quality.
  • The role covers seven days a week
  • The role needs to cover the hours of 07.30-19.30 to meet the needs of the food and beverage service

About us

The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop's Stortford, and St Margaret's Hospital in Epping. We employ 3,500 staff and serve a local population of around 350,000 people living in west Essex and east Hertfordshire.

Our staff are at the very heart of our organisation and we recognise the valuable contribution that every person makes. We committed to being an organisation where people want to start their career and to grow with us through continuededucation, development and support.

Details

Date posted

31 August 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,575 a year inclusive of 5% HCAS pro rata + overtime, average of £14.67 p/h

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

292-2786964-RL3-W

Job locations

PAH

Hamstel road

Harlow

CM20 1QX


Job description

Job responsibilities

Your day-to-day roles:

  • To ensure all patients are assisted to complete their food order, with guidance on appropriate menu selection
  • To prepare food trays and drinks trolleys to facilitate the safe and presentable delivery of food and beverages throughout the day
  • To ensure all bed areas are prepared to the agreed standard prior to a patient's admission
  • To promote culture of keeping the ward clean and tidy to enable domestics to clean and clinical staff to provide care

In return we can offer you a comprehensive 6-month probationary period to ensure you are properly supported as you learn your new job and what is expected of you; ensuring we identify any training and development needs and put objectives in place to support you in your role and career with us.

Job description

Job responsibilities

Your day-to-day roles:

  • To ensure all patients are assisted to complete their food order, with guidance on appropriate menu selection
  • To prepare food trays and drinks trolleys to facilitate the safe and presentable delivery of food and beverages throughout the day
  • To ensure all bed areas are prepared to the agreed standard prior to a patient's admission
  • To promote culture of keeping the ward clean and tidy to enable domestics to clean and clinical staff to provide care

In return we can offer you a comprehensive 6-month probationary period to ensure you are properly supported as you learn your new job and what is expected of you; ensuring we identify any training and development needs and put objectives in place to support you in your role and career with us.

Person Specification

Qualifications

Essential

  • GCSE Level/NVQ Level 2 or equivalent experience

Experience

Essential

  • Working with people in a caring capacity

Desirable

  • Experience with catering and or food service delivery

Skills

Essential

  • Ability to communicate effectively with a range of people in difficult circumstances
  • Good interpersonal skills
  • Ability to maintain absolute patient confidentiality
  • Able to use own initiative
  • Ability to work as part of a team
Person Specification

Qualifications

Essential

  • GCSE Level/NVQ Level 2 or equivalent experience

Experience

Essential

  • Working with people in a caring capacity

Desirable

  • Experience with catering and or food service delivery

Skills

Essential

  • Ability to communicate effectively with a range of people in difficult circumstances
  • Good interpersonal skills
  • Ability to maintain absolute patient confidentiality
  • Able to use own initiative
  • Ability to work as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

PAH

Hamstel road

Harlow

CM20 1QX


Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

PAH

Hamstel road

Harlow

CM20 1QX


Employer's website

https://www.pah.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Domestic Services Manager

Lyn Patnell

lyn.patnell@nhs.net

01279978932

Details

Date posted

31 August 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,575 a year inclusive of 5% HCAS pro rata + overtime, average of £14.67 p/h

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

292-2786964-RL3-W

Job locations

PAH

Hamstel road

Harlow

CM20 1QX


Supporting documents

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