Job summary
Are you compassionate, respectful and committed to supporting women and families during some of the most personal and vulnerable moments of their lives?
We are looking for caring and motivated Healthcare Support Workers to join our Gynaecology and Reproductive Medicine team.
This is a unique and rewarding opportunity to work within a specialist service supporting women undergoing gynaecological treatment, early pregnancy care, fertility treatment and complex reproductive health journeys. As a Healthcare Support Worker, you will work closely with registered nurses, midwives and doctors to deliver safe, dignified and person-centred care.
You will assist with personal care, support patients before and after procedures, help maintain a calm and reassuring environment, and ensure patients feel heard and respected throughout their care experience.
Working in Gynaecology and Reproductive Medicine requires empathy, emotional resilience and excellent communication skills. You will support women experiencing a wide range of clinical and emotional needs, including those undergoing surgery, fertility treatment, pregnancy loss or complex investigations. Your role will be essential in maintaining privacy, dignity and safety.
In return, you will gain valuable experience within a specialist service, receive structured training and development, and become part of a team dedicated to high-quality, compassionate women's health care.
Main duties of the job
- Demonstrates own duties/ role to new starters undertaking a buddying role for new Health Care Support Workers.
- Frequent exposure to emotional/distressing events, e.g., breaking of bad news by registered health professionals.
- Assist in the care of patients at end of life and after death.
- Orders supplies under the direction of the nurse in charge.
- Participate in patient and public involvement activities.
- Participate in general cleanliness and tidiness of the environment.
- Undertake mandatory training and role specific training relevant to role.
- Prioritises own workload.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. .
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Person Specification
Education
Essential
- QCF Level 3 in Health or equivalent (NVQ3, Advanced Apprenticeship)
- Numerate
- Able to speak and write English to an appropriate standard to fulfil the job requirements.
- Phlebotomy trained
Desirable
- Original certificates
- Venepuncture trained
Experience
Essential
- Demonstrate a clear understanding and insight into the role of a Healthcare Support Worker within an inpatient gynaecology setting.
- Possess up-to-date experience working within a healthcare environment, providing safe, compassionate, and effective care under the supervision of registered professionals.
- Show evidence of practical skills relevant to patient care, including monitoring observations, assisting with procedures, and supporting the multidisciplinary team
- Maintain compliance with Trust policies and mandatory training requirements to ensure high standards of care and patient safety.
Desirable
- Previous experience working in a gynaecology or women's health setting.
- Ability to communicate effectively with patients from diverse backgrounds, demonstrating empathy and cultural sensitivity.
- Familiarity with electronic patient record systems and basic IT skills
Skills
Essential
- Self-directed and able to use initiative
- Caring and compassionate in approach
- Ability to work collaboratively within a team
- Flexible and adaptable to changing situations
Desirable
- Ability to remain calm and professional under pressure
- Strong interpersonal skills with the ability to build rapport quickly
- Demonstrates initiative in problem-solving and improving patient experience
- Commitment to continuous learning and development
Person Specification
Education
Essential
- QCF Level 3 in Health or equivalent (NVQ3, Advanced Apprenticeship)
- Numerate
- Able to speak and write English to an appropriate standard to fulfil the job requirements.
- Phlebotomy trained
Desirable
- Original certificates
- Venepuncture trained
Experience
Essential
- Demonstrate a clear understanding and insight into the role of a Healthcare Support Worker within an inpatient gynaecology setting.
- Possess up-to-date experience working within a healthcare environment, providing safe, compassionate, and effective care under the supervision of registered professionals.
- Show evidence of practical skills relevant to patient care, including monitoring observations, assisting with procedures, and supporting the multidisciplinary team
- Maintain compliance with Trust policies and mandatory training requirements to ensure high standards of care and patient safety.
Desirable
- Previous experience working in a gynaecology or women's health setting.
- Ability to communicate effectively with patients from diverse backgrounds, demonstrating empathy and cultural sensitivity.
- Familiarity with electronic patient record systems and basic IT skills
Skills
Essential
- Self-directed and able to use initiative
- Caring and compassionate in approach
- Ability to work collaboratively within a team
- Flexible and adaptable to changing situations
Desirable
- Ability to remain calm and professional under pressure
- Strong interpersonal skills with the ability to build rapport quickly
- Demonstrates initiative in problem-solving and improving patient experience
- Commitment to continuous learning and development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
