Job summary
If you are...
Ambitious, with operational management experience, and can demonstrate that you are creative, innovative, forward thinking and have the skills to deliver change effectively whilst maintaining operational delivery.
Able to respond to what is happening in the moment and work collaboratively with clinical colleagues to develop services.
Adaptable and flexible in your communication and influencing style.
A leader that can understand the organisational context and translate it for everyone in your team to make sense of and understand the part that they play and work with them to make informed decisions.
Able to build strong and sustainable relationships with all stakeholders across departments.
Come and join us.
Main duties of the job
- Demand and capacity planning and management.
- Responsible for monitoring performance against target / service level agreement (SLA) and reporting this to the Deputy General Manager (DGM), General Manager (GM) and Clinical Director (CD) through the directorate business meeting.
- Responsible for overall operational management of the specialities aligned to the division and Trust strategic objectives and relevant business plans.
- Responsible for the delivery of internal and external performance targets relevant to each speciality and to support the DGM in achieving in any relevant service changes to achieve service change as appropriate.
- Identify opportunities and develop plans for service redesign with the GM and CD, utilising project management improvement techniques in line with the Trust corporate strategy.
- Monitor financial activity against SLA.
- Take responsibility for delivering cost reduction programmes in discussion with of the finance business partner.
- Analyse activity and income data trends to ensure each is accurate and reflects the actual business undertaken.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. .
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
Person Specification
Education/ Qualifications
Essential
- Relevant first degree
- Recognised management qualification at postgraduate level and/or experience
Desirable
- Completion of project management skills course (e.g. PRINCE2)
Experience
Essential
- Experience of operational and staff management in the NHS
- Track record of success in delivering change and project management
- Experience of managing and deciding on complex employment issues including handling grievances and disciplinary issues
- Budget management experience
- Experience of dealing with conflict and working with colleagues to agree remedial action as required
- Experience of writing complex business and project plans with evidence of delivery
- Experience of cost reduction delivery
Skills/Knowledge/ Abilities
Essential
- Ability to analyse and effectively present performance data and identify areas for improvement
- Ability to problem solve and to develop solutions to issues
- Excellent organisational skills and time management skills
- Excellent written and verbal communication skills
- Ability to co-ordinate and investigate complaints, including experience of dealing with distressed patients / relatives / staff
- Ability to influence and negotiate at a senior level within the division and wider trust
- Comfortable with relevant IT software packages
- Knowledge of NHS contracting processes
- Knowledge of national NHS policy
Person Specification
Education/ Qualifications
Essential
- Relevant first degree
- Recognised management qualification at postgraduate level and/or experience
Desirable
- Completion of project management skills course (e.g. PRINCE2)
Experience
Essential
- Experience of operational and staff management in the NHS
- Track record of success in delivering change and project management
- Experience of managing and deciding on complex employment issues including handling grievances and disciplinary issues
- Budget management experience
- Experience of dealing with conflict and working with colleagues to agree remedial action as required
- Experience of writing complex business and project plans with evidence of delivery
- Experience of cost reduction delivery
Skills/Knowledge/ Abilities
Essential
- Ability to analyse and effectively present performance data and identify areas for improvement
- Ability to problem solve and to develop solutions to issues
- Excellent organisational skills and time management skills
- Excellent written and verbal communication skills
- Ability to co-ordinate and investigate complaints, including experience of dealing with distressed patients / relatives / staff
- Ability to influence and negotiate at a senior level within the division and wider trust
- Comfortable with relevant IT software packages
- Knowledge of NHS contracting processes
- Knowledge of national NHS policy
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
