Job summary
The aim of this role is for you to provide a high-quality, reliable, and truly impactful administrative and legal support service to our dynamic Legal Department.
As a key member of the team, you will play an essential part in ensuring the smooth, efficient, and professional day-to-day running of our legal function. This is a fantastic opportunity for you to become deeply involved in the operational heart of our legal service supporting complex administrative processes, helping coordinate vital legal activities, and assisting colleagues across the department with the organised, timely, and effective management of claims, inquests, and other important casework.
In this role, you won't just be completing tasks you'll be contributing to a service that protects the organisation, supports informed decision-making, and makes a real difference. If you are motivated, detail-driven, and excited by the chance to grow within a supportive and highly skilled team, this position offers an engaging and rewarding career path designed for your success.
Main duties of the job
You will work within the Legal Services Department and report to the Claims and Inquest Manager. You will provide comprehensive administrative support to the Legal Services Department, including the Head of Quality Compliance and Assurance, the Trust Solicitor and the wider Legal Services Department team. This includes maintaining databases of ex-gratia, clinical negligence, inquests and Court of Protection cases using DATIX, as well as collating documents for investigations and preparing court bundles.
You will provide high-quality support to the Head of Quality Compliance and Assurance, the Trust Solicitor and the Legal Services Department team, ensuring the effective handling of clinical negligence and personal injury claims. This includes ensuring the Trust's interests are protected and that claims are managed efficiently and effectively in compliance with Pre-Action Protocols.
You will be responsible for the day-to-day handling of all ex-gratia claims, managing your own caseload of personal injury claims, and assisting with personal injury and clinical negligence claims. You will also support the coordination of the Trust's involvement and attendance at Coroner's Inquests, including coordinating pre-inquest meetings and liaising with the Coroner's Court.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert.
Person Specification
Education/ qualifications
Essential
- Educated to degree level in law or ability to evidence a thorough understanding of the clinical negligence claims process, gained either in an NHS legal department or private practice environment.
- Postgraduate qualification in legal practice or equivalent experience and knowledge in inquest management, including attending Coroners hearings, clinical negligence/personal injury
Desirable
- Membership of ILEX or SRA and Law Society.
- Clinical Risk & Claims Management Diploma
Experience
Essential
- Demonstrable experience of managing or assisting a Solicitor with a caseload of inquests and/ or claims and experience of assisting with advising on general health care law
- Demonstrable evidence of investigating a high-volume caseload of clinical negligence, personal injury and public liability claims and or inquests.
- Report writing
- Awareness of NHS Resolution guidelines
- Knowledge of the Court process
Desirable
- Understanding of clinical governance and triangulation between incidents, complaints and legal services
- Experience of claims and/or inquest management / administration
- Good understanding of litigation and inquest processes
- Experience of workingin the healthcare sector
- Knowledge and use of hospital IT systems
Skills/knowledge/ abilities
Essential
- Ability to manage a large case load within strict time limits and conflicting priorities.
- Excellent written communication skills.
- Excellent knowledge of Microsoft packages.
- Demonstrable ability to communicate at all levels, both sensitively and assertively when required.
Desirable
- Good knowledge of the NHS and NHS Resolution.
Person Specification
Education/ qualifications
Essential
- Educated to degree level in law or ability to evidence a thorough understanding of the clinical negligence claims process, gained either in an NHS legal department or private practice environment.
- Postgraduate qualification in legal practice or equivalent experience and knowledge in inquest management, including attending Coroners hearings, clinical negligence/personal injury
Desirable
- Membership of ILEX or SRA and Law Society.
- Clinical Risk & Claims Management Diploma
Experience
Essential
- Demonstrable experience of managing or assisting a Solicitor with a caseload of inquests and/ or claims and experience of assisting with advising on general health care law
- Demonstrable evidence of investigating a high-volume caseload of clinical negligence, personal injury and public liability claims and or inquests.
- Report writing
- Awareness of NHS Resolution guidelines
- Knowledge of the Court process
Desirable
- Understanding of clinical governance and triangulation between incidents, complaints and legal services
- Experience of claims and/or inquest management / administration
- Good understanding of litigation and inquest processes
- Experience of workingin the healthcare sector
- Knowledge and use of hospital IT systems
Skills/knowledge/ abilities
Essential
- Ability to manage a large case load within strict time limits and conflicting priorities.
- Excellent written communication skills.
- Excellent knowledge of Microsoft packages.
- Demonstrable ability to communicate at all levels, both sensitively and assertively when required.
Desirable
- Good knowledge of the NHS and NHS Resolution.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
