Job summary
As one of our administrators, you will be responsible for the provision of a comprehensive administrative support service to our patients and the Specialist Screening Practitioner Nurses (SSPs) ensuring the smooth and efficient running of the service. You will be part of a small but dynamic team involved in screening patients for bowel cancer and Lynch syndrome disease.
Our service has recently expanded its scope to younger age groups in West London and is also a designate centre for another national pilot programme known as FIT 80. This will start in March 2026. Valuable development opportunities will be available for the right candidate.
Main duties of the job
- To provide an effective and courteous reception service to patients and staff visiting in person or via phone/ electronic means.
- To liaise with the London Programme Hub, BCS Coordinator, BCSP Programme Manager and Lead SSP to ensure that slots are used effectively and ensure extra clinics/lists are available to cover changes in demand and capacity.
- Manage and arrange patient activity and special requests within the screening programme (this includes interpreter requirements).
- The preparation for screening clinics & procedure lists including patient/subject notes retrieval, prepared documents for SSPs and tracking of patient's progress within the screening pathway.
- Update and maintain all databases in a timely fashion (Bowel Cancer Screening System- BCSS, Endoscopy-Scorpio and Cerner); ensure accuracy of data in line with the Trust's information governance rules.
- To assist in audit and data collection relating to the National Bowel Cancer Screening Programme and local screening centre.
- Assist with the monitoring of waiting times targets and escalate risks relating to patient pathways and waiting times to the Programme Manager.
- Assist with maintenance of surveillance & follow up screening patients.
- Provide cover for other administrator/s as appropriate.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
Person Specification
Education/ Qualifications
Essential
- Educated to A level or equivalent
- Good general education including GSCE in Maths or English (or equivalent)
- Evidence of continued professional development
Desirable
- Administrative/ secretarial qualifications
- Customer care qualifications
Experience
Essential
- A minimum of 2 years administration experience within the NHS
- Previous reception experience
- Experience of working in a busy environment applying time management skills
Desirable
- Experience of working in a multidisciplinary team within the NHS
Skills
Essential
- Use of Cerner for both outpatient and daycase bookings
- Word processing MS Office, including Word and Excel Computer literacy
- Excellent communication skills (oral & written)
Desirable
- Knowledge of the NHS, the Bowel Cancer Screening Programme and cancer pathways
Person Specification
Education/ Qualifications
Essential
- Educated to A level or equivalent
- Good general education including GSCE in Maths or English (or equivalent)
- Evidence of continued professional development
Desirable
- Administrative/ secretarial qualifications
- Customer care qualifications
Experience
Essential
- A minimum of 2 years administration experience within the NHS
- Previous reception experience
- Experience of working in a busy environment applying time management skills
Desirable
- Experience of working in a multidisciplinary team within the NHS
Skills
Essential
- Use of Cerner for both outpatient and daycase bookings
- Word processing MS Office, including Word and Excel Computer literacy
- Excellent communication skills (oral & written)
Desirable
- Knowledge of the NHS, the Bowel Cancer Screening Programme and cancer pathways
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
