Job summary
An exciting opportunity has risen in the Clinical Haematology Directorate for a Daycare Supervisor. The post holder will be supervising a busy daycare team in the Catherine Lewis Centre, responsible for co-coordinating chemo-therapies and hematological treatments and thus will be required to work as part of a multi-disciplinary team alongside consultants, nurses and the wider team.
The post holder will work closely with relevant team members to ensure pathway pathway are coordinated effectively, booked into appropriate treatment lists and that a high quality customer service is provided.
The successful candidate will be highly motivated and organised with an ability to prioritise and problem solve in a busy working environment. Communication is key for this role and it will be expected that the post holder can demonstrate the ability to communicate with patients and staff across all disciplines. The successful candidate should have knowledge of RTT and cancer waiting times.
Main duties of the job
- Implement and maintain an efficient internal system and process to ensure daycare targets are met.
- Co-ordinate and provide administrative support to the relevant teams to ensure that all the relevant paperwork and clinical information is available.
- Resolving patient queries over the telephone, by email and in person on a daily basis, communicating tactfully and professionally.
- Providing administrative support to the wider multidisciplinary team, including medical, nursing and administrative colleagues.
- Work closely with the Business Support Manager to adhere to daycare KPI targets.
- Attend and manage internal list and capacity review meetings.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviewsplease view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviewsplease view the Job Description attachment with the job advert.
Person Specification
Education/ Qualifications
Essential
- Degree or equivalent qualification.
Experience
Essential
- Previous experience of line managing large complex multisite teams.
- Knowledge of the NHS
- Experience of working with multi-disciplinary teams
- Previous experience of working within a target based department
- Previous experience of working with RTT and cancer rules and their application
Desirable
- Previous experience of working within Clinical Haematology
Skills/Knowledge/ Abilities
Essential
- Ability to use Microsoft Word, PowerPoint, Excel
- Ability to work as a team player
- Excellent written communication skills
- Experience of liaising with patients
- Ability to communicate with all staff in a multidisciplinary setting
Desirable
- Previous experience of using Cerner
Person Specification
Education/ Qualifications
Essential
- Degree or equivalent qualification.
Experience
Essential
- Previous experience of line managing large complex multisite teams.
- Knowledge of the NHS
- Experience of working with multi-disciplinary teams
- Previous experience of working within a target based department
- Previous experience of working with RTT and cancer rules and their application
Desirable
- Previous experience of working within Clinical Haematology
Skills/Knowledge/ Abilities
Essential
- Ability to use Microsoft Word, PowerPoint, Excel
- Ability to work as a team player
- Excellent written communication skills
- Experience of liaising with patients
- Ability to communicate with all staff in a multidisciplinary setting
Desirable
- Previous experience of using Cerner
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
