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Imperial College Healthcare NHS Trust

Ward Clerk - Renal Satellite Unit

The closing date is 14 January 2026

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Job summary

An opportunity has arisen for a reliable, motivated, and organised individual to join our well-established administrative and nursing team at Northwick Park Renal Centre, a busy satellite haemodialysis unit in Harrow.

The post holder will provide routine administrative support to the unit. Duties will include booking patient transport, arranging clinic appointments, ordering supplies, and using Trust IT systems to maintain accurate records. The role also involves filling, and data entry. The post holder will work under supervision and in close collaboration with the clinical team to support the effective day to day running of the service.

The successful candidate will have prior experience in administration, ideally within the healthcare setting, along with proficiency in Microsoft Excel, Word, and other office software. Familiarity with patient record systems is highly desirable, and strong communication skills, both written and verbal, are essential. You should be able to work independently, prioritise tasks, and demonstrate exceptional organisational skills and attention to detail.

This position is full-time, with hours from Monday to Friday 9.00 to 17.00.

Shortlisted candidates will be contacted by email, so please check your inbox regularly. We also recommend scheduling an informal visit to gain a better understanding of the role and the team.

Main duties of the job

  • Effective delivery of clerical and reception duties on the unit.
  • Input and maintenance of accurate patient information on Trust information systems.
  • Provision of excellent customer service to members of the public and staff who visit or contact the unit.
  • Contribution to positive patient experiences.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Details

Date posted

08 January 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£29,179 a year inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

290-MIC-1935

Job locations

Northwick Park Satellite Renal Unit

Harrow

HA1 3UJ


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews, please view the Job Description attachment with the job advert.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews, please view the Job Description attachment with the job advert.

Person Specification

Education/ Qualifications

Essential

  • Good educational standard of at least GCSE in English and Maths, or equivalent

Desirable

  • Medical terminology

Experience

Essential

  • Demonstrable customer service experience
  • Previous clerical experience

Desirable

  • Previous experience of working in hospital or NHS setting.
  • Experience with information databases
  • Experience dealing with people in a healthcare or other stressful environments

Skills

Essential

  • Basic computer literacy
  • Clerical skills

Desirable

  • Microsoft Windows , Microsoft Excel. Microsoft Outlook
  • Cerner experience
Person Specification

Education/ Qualifications

Essential

  • Good educational standard of at least GCSE in English and Maths, or equivalent

Desirable

  • Medical terminology

Experience

Essential

  • Demonstrable customer service experience
  • Previous clerical experience

Desirable

  • Previous experience of working in hospital or NHS setting.
  • Experience with information databases
  • Experience dealing with people in a healthcare or other stressful environments

Skills

Essential

  • Basic computer literacy
  • Clerical skills

Desirable

  • Microsoft Windows , Microsoft Excel. Microsoft Outlook
  • Cerner experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Northwick Park Satellite Renal Unit

Harrow

HA1 3UJ


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Northwick Park Satellite Renal Unit

Harrow

HA1 3UJ


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Ward Manager

Delia Puscas

delia.puscas@nhs.net

02088693245

Details

Date posted

08 January 2026

Pay scheme

Agenda for change

Band

Band 2

Salary

£29,179 a year inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

290-MIC-1935

Job locations

Northwick Park Satellite Renal Unit

Harrow

HA1 3UJ


Supporting documents

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