Job summary
Ready to make a difference in patient care? Join our day ward & outpatient team!
An exciting opportunity has arisen to work in our busy day facility, which includes a fast-paced day unit and outpatient clinics. Patients often move between both areas on the same day, so teamwork and flexibility are essential.
About us:o Day Ward: Specialises in metabolic and endocrine testing, plus referrals from other specialties.o Clinics: Growth hormone, thyroid care, osteoporosis, diabetic services (foot care, sexual health, hepatology), endocrine, and metabolic clinics.
About the role:You'll join a team of six healthcare assistants, rotating through tasks such as:o Reception and booking appointmentso Handling telephone enquirieso Vital signs taking, measuring and weighing patientso Taking blood sampleso ECG recordingo Preparing for clinics and multidisciplinary meetings
What We're Looking Foro Strong organisational and interpersonal skillso Experience in patient/customer care in a healthcare settingo Reliability, flexibility, and willingness to learno Ability to work independently and as part of a team
What We Offero Full training on booking systemso Phlebotomy training (if required)o Supportive, multidisciplinary team environment
Apply now and take the next step in your career!
Main duties of the job
- Provide effective and efficient clerical and reception support to Diabetes & Endocrine Centre at St. Mary's Hospital, ensuring that administration processes meet the needs of all service users.
- Assist and support the department, with the delivery of metabolic, endocrine and diabetes diagnostic tests, with the needs of the patient at the Metabolic Day Ward and Diabetes & Endocrine Centre.
- Follow all Imperial College Healthcare NHS Trust (ICHNT) policies and provide a safe and person-centred environment for the treatment of patients.
- The post holder is responsible for delivering high standards of care, providing services in accordance with the Trust's values and behaviours to support the clinical and administrative team in the delivery of patient care which is safe and effective.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
Person Specification
Education/qualifications
Essential
- Completed Care Certificate or equivalent experience
- Able to demonstrate literacy, numeracy and communication skills in English to carry out the duties of the role (known as functional skills), or GCSE or equivalent experience
- Bedside Emergency Assessment Course for HCA's (BEACH) or willingness to undertake
Desirable
- Further qualifications and relevant training
- Level 2 or 3 Health Care qualification/apprenticeship, or completion of Band 3 Excellence in Care Competencies for existing Band 2 substantive HCSW
Experience
Essential
- Experience of working in Acute Hospital setting or care background, in a Band 2 HCSW role or equivalent
- Experience of delivering personal care to patients
- Experience of using computers or willing to undertake training in local computer systems
Desirable
- Experience of taking clinical observations
Skills
Essential
- Knowledge of basic IT systems or willing to undertake trainng
- Phlebotomy certificate/relevant certificate
Desirable
- Evidence of continuing professional development
- Previous experience of complex health needs
- ECG taking
- Cannulation skills
- Competently perform a range if the core skills relevant to the area of speciality
Person Specification
Education/qualifications
Essential
- Completed Care Certificate or equivalent experience
- Able to demonstrate literacy, numeracy and communication skills in English to carry out the duties of the role (known as functional skills), or GCSE or equivalent experience
- Bedside Emergency Assessment Course for HCA's (BEACH) or willingness to undertake
Desirable
- Further qualifications and relevant training
- Level 2 or 3 Health Care qualification/apprenticeship, or completion of Band 3 Excellence in Care Competencies for existing Band 2 substantive HCSW
Experience
Essential
- Experience of working in Acute Hospital setting or care background, in a Band 2 HCSW role or equivalent
- Experience of delivering personal care to patients
- Experience of using computers or willing to undertake training in local computer systems
Desirable
- Experience of taking clinical observations
Skills
Essential
- Knowledge of basic IT systems or willing to undertake trainng
- Phlebotomy certificate/relevant certificate
Desirable
- Evidence of continuing professional development
- Previous experience of complex health needs
- ECG taking
- Cannulation skills
- Competently perform a range if the core skills relevant to the area of speciality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
