Job summary
The role of Op RESTORE Referral Coordinator provides specific support to veterans ofthe Armed Forces who have service-related physical health needs.
This role is part of Op RESTORE which is a national service to provide support for veterans with service-related physical health issues. The service provides navigation to the veteran and clinical signposting through NHS and veteran services.
The successful candidate will be linking with GP practices, NHS Trusts and social prescribers to ensure clinical information is available regarding veteran's service-related physical health needs and interrogating the clinical information to develop any onward clinical plan.
In conjunction with the Pathway Navigators, a holistic approach is applied to every veteran referred into the service to ensure their health and wellbeing needs are being supported.
The successful candidate can be based anywhere in England - this is a home-working role with travel expected every few months to London or other parts of England so the candidate will have adequate provision at home for an office to undertake confidential calls.
Main duties of the job
- Provide clinical interrogation of patient records to determine next steps for onward care.
- Liaise with military charities, NHS England, NHS Trusts to support ongoing treatment for veterans.
- Be proactive in raising awareness of the service across England
- Support areas for national service improvement to enhance the Op RESTORE service.
- Identify and then follow the patient's pathway linking in with social prescribers, GP practices and non- statutory provision and ensure they have knowledge and support in accessing appointments where necessary.
- Ensure patient has the necessary knowledge and support to access healthcare, further appointments and holistic support where necessary
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. .
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviewsplease view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviewsplease view the Job Description attachment with the job advert.
Person Specification
Education/ Qualifications
Essential
- Professional clinical qualification in relevant field
- Post Graduate qualification in specialist field
- Appropriate statutory professional body registration
- Must be willing to participate in any relevant training identified to develop skills required to carry out duties
- Maintains a portfolio of CPD in line with regulatory body standard
Desirable
- Practice Educator or equivalent
- Leadership and management training - ILM 3 or equivalent
Experience
Essential
- Experience in the clinical field or a closely related clinical area as part of a wider multidisciplinary team
- Experience in delegating to other members of staff
- Experience of creating care plans without direct patient contact
Desirable
- Working in community or primary care-based teams
- Experience of managing staff
- Experience of the military environment
Skills/Knowledge/ Abilities
Essential
- Detailed theoretical and clinical knowledge appropriate to service area and profession
- Knowledge of relevant current issues in health and social care, ethics and innovation
- Knowledge of social prescribing and welfare/holistic support
- Demonstrates awareness of limits to knowledge base
- Application of clinical governance and quality measures in practice
Desirable
- Knowledge of specific innovation techniques / initiatives
- Quality improvement methodologies qualification
- Experience in patient safety/investigation
Person Specification
Education/ Qualifications
Essential
- Professional clinical qualification in relevant field
- Post Graduate qualification in specialist field
- Appropriate statutory professional body registration
- Must be willing to participate in any relevant training identified to develop skills required to carry out duties
- Maintains a portfolio of CPD in line with regulatory body standard
Desirable
- Practice Educator or equivalent
- Leadership and management training - ILM 3 or equivalent
Experience
Essential
- Experience in the clinical field or a closely related clinical area as part of a wider multidisciplinary team
- Experience in delegating to other members of staff
- Experience of creating care plans without direct patient contact
Desirable
- Working in community or primary care-based teams
- Experience of managing staff
- Experience of the military environment
Skills/Knowledge/ Abilities
Essential
- Detailed theoretical and clinical knowledge appropriate to service area and profession
- Knowledge of relevant current issues in health and social care, ethics and innovation
- Knowledge of social prescribing and welfare/holistic support
- Demonstrates awareness of limits to knowledge base
- Application of clinical governance and quality measures in practice
Desirable
- Knowledge of specific innovation techniques / initiatives
- Quality improvement methodologies qualification
- Experience in patient safety/investigation
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
