Imperial College Healthcare NHS Trust

Healthcare Assistant

The closing date is 18 November 2025

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Job summary

We are seeking a motivated and dedicated Healthcare Assistant to join our well-established and friendly nurse-led team at the Hayes Renal Satellite Unit.Located on a tree-lined street opposite the Beck Theatre in Hayes, our purpose-built haemodialysis unit features 24 stations and offers free staff parking.

We operate Monday to Saturday, from 07:00 to 23:30, with a range of shift patterns including long and short day shifts, as well as twilight shifts. The successful candidate must be flexible and willing to work across all shift types to meet service needs.

No prior haemodialysis experience is required--we provide comprehensive on-site training. As part of Imperial College Healthcare NHS Trust, staff also benefit from access to a wide range of training and development opportunities.

Main duties of the job

  • Welcome and escort patients from the waiting area into the dialysis unit.
  • Assist patients with activities of daily living in accordance with their plan of care.
  • Promote, monitor and maintain a working environment that is safe and clean for attending patients and staff.
  • Promote, monitor and maintain the safety and security of the ward environment and promptly report faulty equipment to registered nurse according to ward policy and procedure.
  • To use effective communication skills with staff, patients, relatives and visitors ensuring that confidentiality is maintained at all times.
  • Attend ward handover and staff meetings and make valuable contributions towards the smooth running of the clinical area.
  • Participate in the ordering and stock control of unit supplies, maintain appropriate records.
  • Ensure the safety of the ward stock, by receiving and storing them in a manner and place that will protect them from damage.
  • To attend Trust mandatory training and 2 yearly updates, in accordance with policy and procedure.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. .

Details

Date posted

11 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,651 to £31,312 a year pa inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

290-MIC-1871

Job locations

Hayes Renal Unit

Hayes

UB3 2RR


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews, please view the Job Description attachment with the job advert.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews, please view the Job Description attachment with the job advert.

Person Specification

Education/ qualifications

Essential

  • Numeracy Skills Level 1
  • Literacy Skills Level 2Text

Desirable

  • A level
  • Degree education

Experience

Essential

  • Good insight into role
  • Experience in customer service
  • Ability to prioritise work
  • Experience in team work

Desirable

  • Previous recent care work experience in an acute NHS environment or rehab ward/unit

Skills/knowledge/ abilities

Essential

  • Good spoken & written English
  • Good understanding of windows-based applications, eg. MS Word, Excel
  • Understanding of confidentiality
  • Punctual

Desirable

  • Computer skills
  • Customer Care training
  • Demonstrate the ability to work on own initiative and be assertive
Person Specification

Education/ qualifications

Essential

  • Numeracy Skills Level 1
  • Literacy Skills Level 2Text

Desirable

  • A level
  • Degree education

Experience

Essential

  • Good insight into role
  • Experience in customer service
  • Ability to prioritise work
  • Experience in team work

Desirable

  • Previous recent care work experience in an acute NHS environment or rehab ward/unit

Skills/knowledge/ abilities

Essential

  • Good spoken & written English
  • Good understanding of windows-based applications, eg. MS Word, Excel
  • Understanding of confidentiality
  • Punctual

Desirable

  • Computer skills
  • Customer Care training
  • Demonstrate the ability to work on own initiative and be assertive

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Hayes Renal Unit

Hayes

UB3 2RR


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Hayes Renal Unit

Hayes

UB3 2RR


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Matron

Cherry Manilay

c.manilay@nhs.net

Details

Date posted

11 November 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,651 to £31,312 a year pa inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

290-MIC-1871

Job locations

Hayes Renal Unit

Hayes

UB3 2RR


Supporting documents

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