Band 3 - MLA

Job description

Job responsibilities

This role is vital for delivering high-quality, timely diagnostic and monitoring services

essential for patient care at Imperial College Healthcare NHS Trust, The Hillingdon HospitalsTrust, and Chelsea and Westminster Hospital. The postholder will collaborate effectively with team members to ensure seamless operations and uphold our commitment to excellence inpatient care.

As an MLA the post holder will have some knowledge of biomedical procedures and isresponsible for processing patient specimens for biomedical testing and maintaining allrecords involved in the diagnostic pathway after receiving appropriate training and ability todemonstrate competence. This includes receiving, sorting, labelling, and preparingspecimens, resolving issues such as mislabelled or missing samples, performing receptionduties, data entry, dealing with telephone enquiries and relaying test results to clinicians and Expert Patient focused Caring Collaborative other healthcare workers, performing general housekeeping duties. Depending oncompetency assessment the post holder may be required to operate specialist laboratoryequipment.

The post holder will provide support for and assist with the induction and training of newentrant medical laboratory staff and support with Q-pulse and the laboratory qualitymanagement system where appropriate. The post holder will be guided by standardoperating procedures (SOPs) but also propose improved ways of working to the workingarea or laboratory section. The post holder will deal with routine enquiries and know whento seek advice or when to refer non-routine matters to a manager.

KEY RESULTS AREAS:

Contribute to the efficient and effective running of department and sections asappropriate.

To be responsible for personal ongoing training as required, ensuring skills/competencies are maintained.

To maintain the highest level of service at all times.

To act as a team leader in designated area and manage MLAs to process samples efficientlywithout delays. Manage the workload effectively when it is unpredictable and there arecompeting demands.

Person Specification

Qualifications

Essential

• Educated to GCSE in Science, English and Maths or
• equivalent level

Desirable

• NVQ 3 in clinical laboratory support or equivalent
• Completion of a medical laboratory assistant competency portfolio or
• evidence of laboratory working and competency

Skills/Abilities

Essential

• Laboratory based practical work.
• Good customer service skills.
• Good computer/keyboard skills.
• Able to receive and communicate routine information to work colleagues or external contacts.
• Competent and polite telephone manner.
• Ability to work systematically and under pressure in a busy environment.
• Accuracy and attention to detail.
• Ability to work effectively as part of the laboratory team.
• Able to deal with problems in a calm efficient
• manner.
• Ability to correctly follow appropriate procedures.
• Willing to work flexibly.

Experience

Essential

• Previous laboratory experience
• Good computer skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

The Bays

S Wharf Road

London

W2 1NY

Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)