Job summary
NHS Elect has been a trusted partner to the health service for over two decades, offering support through our membership model, improvement networks and consultancy programmes. We understand the realities and pressures faced by healthcare colleagues and are uniquely placed within the NHS to collaborate on solutions that are both cost-effective and sustainable. Our work spans local, regional and national levels across the UK -- and increasingly, beyond. We're proud of our track record in helping teams deliver meaningful improvements that positively impact both patient care and staff experience. What We're Looking For We have a new opportunity for an Associate Directorto join our Improvement Network division, working within the Measurement Team. This role reports to the Director for Measurementand will lead a diverse portfolio of work focused on measurement for improvementand capacity and demand. We're looking for someone who brings strategic insight, a deep understanding of organisational culture, and the ability to work across complex, multi-site systems. You'll be joining a team that values curiosity, collaboration and a commitment to continuous learning.
Main duties of the job
- Provide expert support to organisations across a varied and complex portfolio, with a focus on improvement and measurement.
- Lead the co-design and delivery of support programmes that are tailored to local needs and aligned with NHS Elect's strategic objectives.
- Build and maintain strong working relationships with colleagues across NHS Elect and with external stakeholders, fostering trust and collaboration.
- Work closely with team members to ensure programmes are designed and delivered in a way that reflects the organisation's values and priorities.
- Champion a culture of continuous improvement, helping to attract, develop and retain talented staff who are committed to delivering high-quality care.
- Understand and interpret the priorities of board-level sponsors, ensuring that NHS Elect's work reflects and supports their strategic intentions.
- Operate with a high level of autonomy, using your expertise in organisational development to assess needs, design interventions, and create environments that support adult learning and meaningful change.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert.
Person Specification
Education/ Qualifications
Essential
- Evidence of continuing professional development or equivalent experience.
- Educated to postgraduate degree level or equivalent experience.
- Management leadership or research qualification or equivalent experience
Desirable
- Formal training in an adult learning discipline such as coaching or Organisational devilment
- Attained or working towards a Masters level qualification
Experience
Essential
- Leading the measurement and/or capacity and demand components of a national programme.
- Experience in QI coaching at a Senior Management level.
- Experience of presenting at national conferences.
- Demonstrable experience of publishing abstracts
- Ability to lead, engage and motivate multi-disciplinary teams from bands 2-7 in training
- Experience of line management of front line staff in the NHS from bands 2-7
- Experience of using virtual platforms eg Teams, Zoom, for delivery of workshops and meetings online
- Experience of designing and delivering adult learning workshops
- Experience of working across and NHS wide network
- Working at a senior level at band 8b
- Expert in nationally recognised improvement methodology programmes
Desirable
Skills/Knowledge/ Abilities
Essential
- Expert knowledge of measurement for improvement
- Expert in delivering Capacity and demand workshops
- Expert in working with large datasets
- Expert in MS Access, Excel and Minitab
- Expert in research methods
- Expert knowledge in at least one the NHS Elect membership offer areas of expertise; career Planning, coaching and mentoring, customer care, facilitating groups and teams, leadership development, organisational development, quality and service improvement, staff welling, strategy and systems.
- Service improvement experience
- Analyse complex information to make operational decisions
Person Specification
Education/ Qualifications
Essential
- Evidence of continuing professional development or equivalent experience.
- Educated to postgraduate degree level or equivalent experience.
- Management leadership or research qualification or equivalent experience
Desirable
- Formal training in an adult learning discipline such as coaching or Organisational devilment
- Attained or working towards a Masters level qualification
Experience
Essential
- Leading the measurement and/or capacity and demand components of a national programme.
- Experience in QI coaching at a Senior Management level.
- Experience of presenting at national conferences.
- Demonstrable experience of publishing abstracts
- Ability to lead, engage and motivate multi-disciplinary teams from bands 2-7 in training
- Experience of line management of front line staff in the NHS from bands 2-7
- Experience of using virtual platforms eg Teams, Zoom, for delivery of workshops and meetings online
- Experience of designing and delivering adult learning workshops
- Experience of working across and NHS wide network
- Working at a senior level at band 8b
- Expert in nationally recognised improvement methodology programmes
Desirable
Skills/Knowledge/ Abilities
Essential
- Expert knowledge of measurement for improvement
- Expert in delivering Capacity and demand workshops
- Expert in working with large datasets
- Expert in MS Access, Excel and Minitab
- Expert in research methods
- Expert knowledge in at least one the NHS Elect membership offer areas of expertise; career Planning, coaching and mentoring, customer care, facilitating groups and teams, leadership development, organisational development, quality and service improvement, staff welling, strategy and systems.
- Service improvement experience
- Analyse complex information to make operational decisions
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
