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Imperial College Healthcare NHS Trust

Vascular diagnostic administrator

The closing date is 30 October 2025

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Job summary

The Division of Surgery, Cancer and Cardiovascular are looking for an enthusiastic and dedicated Administrator to join the Vascular Surgery Team. Accountable to the Service Support Manager, you will play a pivotal role in delivering operational standards within the Vascular Surgery service.

The Band 3 post holder will be responsible for working closely with the Vascular Clinical Nurse Specialist team to help manage patient waiting lists, for both theatre and non-theatre lists across two sites (St Marys Hospital and Charing Cross Hospital). The post holder will support the clinical team in delivering excellent care for our patients by providing an effective and efficient clerical support service.

The successful candidate will be approachable, have excellent communication skills with the ability to develop key working relationships with all levels of staff including consultants, junior medical staff and nurses. They will also have the ability to work independently, as part of a team and within the values of Imperial College Healthcare NHS Trust. There will also be the opportunity to take a role in on-going development of the service and contribute towards team projects.

Main duties of the job

  • Provide a comprehensive and quality administration service to the designated department and manage and prioritise their workload liaising closely with the other administration staff and management in the Department.
  • Provide administrative support to the wider multidisciplinary team, including Consultants.
  • To provide patients with appropriate information relating to their hospital appointment /procedure.
  • To provide an agreed level of general and clinical information relating to tests and investigations. Analysing problems and finding solutions as well as using judgment to know when to pass the caller on to a member of the clinical team.
  • To be able to arrange scan appointments and investigations for patients where appropriate (this may involve booking multiple tests and information for this action may come from various sources). Ensure that patients are informed accordingly.
  • To liaise with other departments (clinical and administrative) within the Trust and take action where appropriate.
  • Maintain a separate filing system for all medical correspondence. Ensure that records are kept in a proper and orderly manner. Organise and maintain an accurate and secure filing system, in both paper and electronic forms where appropriate.
  • Deal with telephone queries from Patients, General Practitioners, Consultants and other Hospitals, as well as general Departmental matters.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk tous at interview.

Details

Date posted

28 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,546 to £32,207 a year pa inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

290-SCCS-2062

Job locations

Cross site

Praed Street

London

W6 8RF


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviewsplease view the Job Description attachment with the job advert.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviewsplease view the Job Description attachment with the job advert.

Person Specification

Education/ Qualifications

Essential

  • A-Levels or equivalent Knowledge or experience.
  • Evidence of continued Professional development

Desirable

  • Medical terminology

Experience

Essential

  • Previous experience working in the NHS
  • Knowledge of hospital Patient Administration System (PAS).
  • Previous experience of dealing with patient's appointment and booking system.
  • Knowledge of medical terminology
  • Experience of having working relationships with clinicians, GPs, managers, consultants and other clinical staff.

Desirable

  • Service sector Work (preferably hospital).

Skills/Knowledge/ Abilities

Essential

  • Ability to work within a team as well as independently with a professional approach towards work and colleagues.
  • Experience with spreadsheet and database software.
  • Knowledge of medical terminology Colleagues.
  • Reliable work record. Able to handle unpredictable situations, possibly facing aggression on occasion.
Person Specification

Education/ Qualifications

Essential

  • A-Levels or equivalent Knowledge or experience.
  • Evidence of continued Professional development

Desirable

  • Medical terminology

Experience

Essential

  • Previous experience working in the NHS
  • Knowledge of hospital Patient Administration System (PAS).
  • Previous experience of dealing with patient's appointment and booking system.
  • Knowledge of medical terminology
  • Experience of having working relationships with clinicians, GPs, managers, consultants and other clinical staff.

Desirable

  • Service sector Work (preferably hospital).

Skills/Knowledge/ Abilities

Essential

  • Ability to work within a team as well as independently with a professional approach towards work and colleagues.
  • Experience with spreadsheet and database software.
  • Knowledge of medical terminology Colleagues.
  • Reliable work record. Able to handle unpredictable situations, possibly facing aggression on occasion.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Cross site

Praed Street

London

W6 8RF


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Cross site

Praed Street

London

W6 8RF


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Service Support Manager

Siddharth Thapa

siddharth.thapa@nhs.net

02033121609

Details

Date posted

28 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,546 to £32,207 a year pa inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

290-SCCS-2062

Job locations

Cross site

Praed Street

London

W6 8RF


Supporting documents

Privacy notice

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