Job summary
Join Our Team! We're thrilled to offer exciting opportunities to become part of our amazing Hotel Services - Domestic Team at Imperial College Healthcare NHS Trust!
You'll be working across all four of our Trust sites on a substantive contract, with up to 37.5 hours per week available. Our flexible 5 out of 7-day rota means you'll have variety in your schedule while being part of a supportive and dedicated team making a real difference every day.
Come be a part of something truly rewarding - we'd love to have you on board!
Main duties of the job
- Ensure a clean, safe, and welcoming environment for patients, staff, and visitors.
- Deliver exceptional customer care with courtesy, efficiency, and a commitment to a positive patient experience.
- Provide a high-quality cleaning service in line with Trust policies and the National Standards of Cleanliness 2025.
- Actively contribute to raising standards and improving service delivery.
- Uphold Infection Control Policies and consistently demonstrate behaviours aligned with Trust Values, helping to minimise healthcare-associated risks.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. .
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert.
Person Specification
Education/ Qualifications
Essential
- GCSE English or equivalent
Experience
Essential
- Working within a cleaning team, dealing with waste, smells, bodily excretions and dirt
Desirable
- Previous experience of working within domestic services, other hotel services or health care departments
- Previous experience in a customer facing role
Skills/Knowledge/ Abilities
Essential
- Ability to respond well in all situations.
- Ability to foster and maintain effective working relationships at all levels
- Ability to work on own initiative as well as part of a team
Desirable
- Previous experience of working within domestic services, other hotel services or health care departments
- Previous experience in a customer facing role
Person Specification
Education/ Qualifications
Essential
- GCSE English or equivalent
Experience
Essential
- Working within a cleaning team, dealing with waste, smells, bodily excretions and dirt
Desirable
- Previous experience of working within domestic services, other hotel services or health care departments
- Previous experience in a customer facing role
Skills/Knowledge/ Abilities
Essential
- Ability to respond well in all situations.
- Ability to foster and maintain effective working relationships at all levels
- Ability to work on own initiative as well as part of a team
Desirable
- Previous experience of working within domestic services, other hotel services or health care departments
- Previous experience in a customer facing role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
