Imperial College Healthcare NHS Trust

Therapy Support Worker

The closing date is 17 October 2025

Job summary

An exciting opportunity has arisen to join our experienced and motivated musculoskeletal physiotherapy team at Imperial College Healthcare NHS Trust.

We are looking for an enthusiastic, well-motivated, friendly, and professional individual with excellent organisational and communication skills. This is a full-time post, and you will be required to work both independently and as part of a team.

You would be joining a diverse group of physiotherapists, assistants, clinical specialists, and the lead clinical academic for therapies.

This role will require you to:

  • Assist, support, and work under the direction of a qualified therapist
  • Manage your own caseload of patients, with supervision
  • Achieve, develop, and maintain competencies through ongoing skills and knowledge development
  • Record patient information in line with Trust guidelines
  • Work effectively within the team, service, and Trust
  • Perform non-clinical and administrative duties within the service, as required
  • Manage equipment, products, and stock level
  • Be actively involved in departmental activities and projects.

Main duties of the job

The successful candidate will provide support to the outpatient physiotherapy team. The role includes assisting with the treatment of musculoskeletal conditions by supervising and teaching exercise programmes.

The successful candidate will co-lead gym and water-based exercise classes for groups of patients recovering from musculoskeletal injuries, such as ligament repairs, fractures, or operations for osteoarthritis. For one-to-one appointments, patients will have been referred to the physiotherapy assistant with a specific exercise programme (including progression options) prescribed by a physiotherapist. Appointments and classes are currently delivered both virtually and face-to-face.

This role is essential to the delivery of the outpatient musculoskeletal service. ICT and organisational skills are required to carry out administrative duties related to patient care and clinic setup. These include patient-related paperwork, maintenance and cleaning of equipment and the clinical environment, and maintaining adequate stock levels.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Details

Date posted

13 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,546 to £32,207 a year inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

290-MIC-1835

Job locations

TSS03_Physiotherapy

London

W12 0HS


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews, please view the Job Description attachment with the job advert.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews, please view the Job Description attachment with the job advert.

Person Specification

Education/Qualifications

Essential

  • General Education to GCSE level including English/ equivocal English qualification.

Desirable

  • Care Certificate
  • Undergone relevant theoretical and practical work-based training or holds academic/NVQ level III qualification.
  • Previous Physiotherapy / Occupational Therapy / Speech and Language or Dietetic Assistant experience.

Experience/ Skills

Essential

  • Experience of working with the public.
  • Previous experience of caring for people in or outside of work.
  • Demonstrates knowledge of health care delivery.
  • Experience of administrative work e.g. photocopying, filing.
  • Experience working in a team.
  • Demonstrate a basic knowledge of the role of the relevant therapy professions.
  • Basic IT skills
  • Good written communication skills.

Desirable

  • Previous experience of working within therapy departments.
  • Previous experience of working in hospital setting.
Person Specification

Education/Qualifications

Essential

  • General Education to GCSE level including English/ equivocal English qualification.

Desirable

  • Care Certificate
  • Undergone relevant theoretical and practical work-based training or holds academic/NVQ level III qualification.
  • Previous Physiotherapy / Occupational Therapy / Speech and Language or Dietetic Assistant experience.

Experience/ Skills

Essential

  • Experience of working with the public.
  • Previous experience of caring for people in or outside of work.
  • Demonstrates knowledge of health care delivery.
  • Experience of administrative work e.g. photocopying, filing.
  • Experience working in a team.
  • Demonstrate a basic knowledge of the role of the relevant therapy professions.
  • Basic IT skills
  • Good written communication skills.

Desirable

  • Previous experience of working within therapy departments.
  • Previous experience of working in hospital setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

TSS03_Physiotherapy

London

W12 0HS


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

TSS03_Physiotherapy

London

W12 0HS


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Team Lead MSK Physiotherapist

Eleishah Hodson/ Karuna Chellen

eleishah.hodson@nhs.net

02033125989

Details

Date posted

13 October 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,546 to £32,207 a year inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

290-MIC-1835

Job locations

TSS03_Physiotherapy

London

W12 0HS


Supporting documents

Privacy notice

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