Job summary
An exciting development opportunity has arisen for an enthusiastic and experienced medical secretary within our Children & Young People's Directorate at St Mary's Hospital, WLCH.
The Children & Young People's Service is a dynamic and rapidly growing service, which requires an individual who can demonstrate excellent administrative and secretarial skills.
The candidate will be expected to have previous medical secretarial experience, including proficient typing skills, good communication skills, minute taking and the ability to organise and prioritise their own workload.
Successful candidates will be expected to demonstrate a commitment to learning and progression within the Children's Services.
The position has ample scope for personal development and career growth - full details of the opportunities available will be agreed on an individual basis and in line with personal development needs and service priorities.
For further information or an informal discussion please email:
Kirsty-Lee Kent - Team Lead Children's Services - Kirsty-lee.kent@nhs.net
Main duties of the job
Provide secretarial assistance to a designated unit or team ensuring the provision of an efficient and reliable service. Communicate effectively with patients / carers regarding appointment and treatment related matters.
Expected to work independently and manage and prioritise their workload, liaising closely with the wider administration team within the department.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Person Specification
Education/ Qualifications
Essential
- NVQ Level 3 or equivalent qualification or experience
- Good standard of secondary education; GCSE at Grade C or above or equivalent
Desirable
- Formal Customer Care Training or willingness to undertake AMSPAR or equivalent experience
Experience
Essential
- Proven experience of a range of secretarial procedures
- Proven experience of dealing with patients appointment and booking system
- Experience of generating own correspondence
- Experience of having working relationships with clinicians, GPs, managers, consultants and other clinical staff.
Desirable
- Knowledge of medical terminology
- Knowledge of hospital Patient Administration System (CERNER)
Skills/knowledge/ abilities
Essential
- Good interpersonal skills including professional telephone etiquette
- Good keyboard and IT skills - proficient use of Microsoft Office (Word and Outlook)
- Ability to input and retrieve data accurately on a computerised system
- Ability to work unsupervised and use own initiative
Desirable
- Understanding of medical terminology
Person Specification
Education/ Qualifications
Essential
- NVQ Level 3 or equivalent qualification or experience
- Good standard of secondary education; GCSE at Grade C or above or equivalent
Desirable
- Formal Customer Care Training or willingness to undertake AMSPAR or equivalent experience
Experience
Essential
- Proven experience of a range of secretarial procedures
- Proven experience of dealing with patients appointment and booking system
- Experience of generating own correspondence
- Experience of having working relationships with clinicians, GPs, managers, consultants and other clinical staff.
Desirable
- Knowledge of medical terminology
- Knowledge of hospital Patient Administration System (CERNER)
Skills/knowledge/ abilities
Essential
- Good interpersonal skills including professional telephone etiquette
- Good keyboard and IT skills - proficient use of Microsoft Office (Word and Outlook)
- Ability to input and retrieve data accurately on a computerised system
- Ability to work unsupervised and use own initiative
Desirable
- Understanding of medical terminology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
