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Imperial College Healthcare NHS Trust

Oncology Administrator

The closing date is 30 September 2025

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Job summary

To provide reception cover and administration support for the Oncology team, maintaining a high quality of service to patients, carers and other visitors. The role will be working in the Oncology Department across 2 sites. You must have excellent communication skills, organisational and customer care skills. You will have the personal qualities to deal confidently and confidentially with our patients and the clinical team as well as working colloboratively with the administration team across the service.

We currently are recruiting for two different posts- one being a full time role, the second role being a part time role working Monday to Weds.

The successful candidate will be an enthusiastic and positive team player. The candidate will need to have experience of working in an administrative settings. Excellent leadership skills and good communication skills are essential.

Main duties of the job

  • Greet patients and visitors to the unit in a professional manner and in accordance with CPG and Trust policy.
  • Book and cancel follow up appointments including blood test
  • Maintain accurate filing systems
  • Book and cancel patient transport for future appointments on demand.
  • Book and cancel patient interpreters for future appointments where necessary.
  • Book and cancel patient diagnostic test appointments.
  • Handle all paperwork associated with reception duties including before, during and after clinic
  • Any administration tasks as per banding

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. .

Details

Date posted

17 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,546 to £32,207 a year pa inclusive

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

290-SCCS-2029

Job locations

Trustwide

Fulham Palace Road

London

W6 8RF


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviewsplease view the Job Description attachment with the job advert.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviewsplease view the Job Description attachment with the job advert.

Person Specification

Education

Essential

  • A-Levels or equivalent knowledge or experience

Desirable

  • Medical Terminology

Skills/Abilities

Essential

  • Organisational skills/ability to learn.
  • Competent use of IT systems - Excel, Word, & dbase input

Desirable

  • Service sector work (preferably hospital)
  • Legible handwriting CDL Cerner

Experience

Essential

  • Administrative experience Filing techniques Basic IT literacy, Customer Service

Desirable

  • Previous experience in an NHS institution.
Person Specification

Education

Essential

  • A-Levels or equivalent knowledge or experience

Desirable

  • Medical Terminology

Skills/Abilities

Essential

  • Organisational skills/ability to learn.
  • Competent use of IT systems - Excel, Word, & dbase input

Desirable

  • Service sector work (preferably hospital)
  • Legible handwriting CDL Cerner

Experience

Essential

  • Administrative experience Filing techniques Basic IT literacy, Customer Service

Desirable

  • Previous experience in an NHS institution.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Trustwide

Fulham Palace Road

London

W6 8RF


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Trustwide

Fulham Palace Road

London

W6 8RF


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Service Manager Oncology and Palliative Care

Benjamin Owens

benjamin.owens@nhs.net

02033120730

Details

Date posted

17 September 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,546 to £32,207 a year pa inclusive

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

290-SCCS-2029

Job locations

Trustwide

Fulham Palace Road

London

W6 8RF


Supporting documents

Privacy notice

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