Job summary
Are you great with people, very organised, and passionate about patient care?
The West London Children are seeking a dynamic, proactive and highly motivated individual to join the inpatients administrative and clerical team as a ward administrator. You will be an integral member of the team providing effective day-to-day clerical support to facilitate the smooth running of the ward, with scope to develop on rotation in Children's Outpatient Department.
Our paediatric team provide a wide range of specialist and general services for children and young people. The majority of our services are based at St Mary's Hospital, which is also home to our paediatric A&E department and paediatric intensive care unit.
We are looking for candidates dedicated to delivering excellent patient experience, who are comfortable working in a dynamic and fast-paced environment.
This post is a full time basis of 37.5 hours per week. Please note this post will also require working weekend shifts.
Main duties of the job
- Effective delivery of clerical and reception duties on the ward.
- Input and maintenance of accurate patient information on Trust information systems.
- Provision of excellent customer service to members of the public and staff who visit or contact the ward.
- Contribution to positive patient experiences.
- Action daily activities in retrospect of reporting.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Person Specification
Education / Qualifications
Essential
- Good educational standard of at least GCSE in English or Maths, or equivalent
Experience
Essential
- Demonstrable customer service experience .
- Ability to prioritise work to meet tight deadlines .
- Previous clerical/administrative experience
- Experience with information databases .
Desirable
- Previous experience of working in a hospital or NHS setting
- Experience dealing with people in a healthcare or other stressful environments
Skills/Knowledge/ Abilities
Essential
- Computer skills .
- Good interpersonal skills including professional telephone etiquette
- Clerical skills
Person Specification
Education / Qualifications
Essential
- Good educational standard of at least GCSE in English or Maths, or equivalent
Experience
Essential
- Demonstrable customer service experience .
- Ability to prioritise work to meet tight deadlines .
- Previous clerical/administrative experience
- Experience with information databases .
Desirable
- Previous experience of working in a hospital or NHS setting
- Experience dealing with people in a healthcare or other stressful environments
Skills/Knowledge/ Abilities
Essential
- Computer skills .
- Good interpersonal skills including professional telephone etiquette
- Clerical skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
