Imperial College Healthcare NHS Trust

Business Support Officer

The closing date is 11 September 2025

Job summary

An exciting opportunity has arisen for an enthusiastic and experienced administrator to join the Office of the Medical Director at Imperial College Healthcare NHS Trust. We are seeking a motivated individual who can deliver high quality administrative support to our General Managers and Associate Medical Directors.

To be successful you will have a flexible and professional approach as well as the ability and confidence to cope with the demands and pressures of a busy working environment.

The role requires sound knowledge and experience of complex diary management, high level meeting support including the preparation and distribution of agendas, collation of papers, and transcribing of minutes to a high standard of accuracy. The successful candidate will be delegated a high level of responsibility and be expected to work independently as well as pro-actively managing competing work priorities.

Main duties of the job

  • You will manage, plan and deliver high quality business support providing effective, confidential, secretarial and administrative support on a day to day basis to the Associate Medical Directors and Senior Managers within the Office of the Medical Director's Office.
  • You will undertake and manage a variety of projects on behalf of the Medical Director's Office.
  • You will compile and amend databases using MS Excel to monitor, record and report on departmental projects.
  • You will provide a primary point of contact between the Medical Director's Office and both internal and external bodies.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Details

Date posted

28 August 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£37,259 to £45,356 a year pa inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

290-CR-921

Job locations

St Mary's Hospital

London

W6 8RF


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Person Specification

Education/ qualifications

Essential

  • Degree or equivalent qualification or experience

Experience

Essential

  • Accurate keyboard skills; typing speed of 50 wpm
  • Audio and copy typing skills
  • Able to undertake confidential work
  • Good written communication skills
  • Ability to prioritise workload and work to deadlines
  • Advanced minute and note taking

Desirable

  • Typing speed of 65 wpm

Skills/knowledge/ abilities

Essential

  • Proven experience as a secretary / PA
  • Creation and use of administrative systems
  • Advanced experience of using Microsoft Word, Excel, PowerPoint and Outlook
  • Experience of working within a multidisciplinary team
  • Previous experience of staff and office management

Desirable

  • NHS
  • Experience of working to a Director
  • Advanced experience of Microsoft project management
Person Specification

Education/ qualifications

Essential

  • Degree or equivalent qualification or experience

Experience

Essential

  • Accurate keyboard skills; typing speed of 50 wpm
  • Audio and copy typing skills
  • Able to undertake confidential work
  • Good written communication skills
  • Ability to prioritise workload and work to deadlines
  • Advanced minute and note taking

Desirable

  • Typing speed of 65 wpm

Skills/knowledge/ abilities

Essential

  • Proven experience as a secretary / PA
  • Creation and use of administrative systems
  • Advanced experience of using Microsoft Word, Excel, PowerPoint and Outlook
  • Experience of working within a multidisciplinary team
  • Previous experience of staff and office management

Desirable

  • NHS
  • Experience of working to a Director
  • Advanced experience of Microsoft project management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

St Mary's Hospital

London

W6 8RF


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

St Mary's Hospital

London

W6 8RF


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Executive Assistant

Fiona Williams

fiona.williams27@nhs.net

Details

Date posted

28 August 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£37,259 to £45,356 a year pa inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

290-CR-921

Job locations

St Mary's Hospital

London

W6 8RF


Supporting documents

Privacy notice

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