Imperial College Healthcare NHS Trust

Healthcare Support Worker – Children’s Services

The closing date is 01 August 2025

Job summary

Are you passionate about working with children and their families? We are seeking a compassionate, motivated Band 3 Healthcare Assistant to join our vibrant paediatric outpatient departments.

Role Highlights:

  • Support clinical staff in delivering high-quality care to children and young people
  • Assist in clinics, carry out observations, and provide emotional support to families
  • Contribute to a safe and welcoming environment for all patients

What We're Looking For:

  • Previous experience in a healthcare setting (paediatric experience essential)
  • NVQ Level 3 in Health and Social Care/Care certificate or equivalent
  • A friendly, adaptable team player with excellent communication skills

Why Join Us?

You'll become part of a caring, multidisciplinary team where professional growth is encouraged and every day brings new learning opportunities in children's health.St Mary's and Hammersmith Hospitals- cross site working is required.

This is a one year fixed term maternity leave cover. For further details / informal visits contact:

Sophie King - Matron General paediatrics - sophie.king42@nhs.net

Main duties of the job

To work as part of a team providing clinical, phlebotomy, stock maintenance and administrative support to the Paediatric service under the supervision of a registered nurse.

To carry out care and treatment tasks, delegated from professionally qualified nursing and medical staff, requiring a wide range of technical ability, numeracy and literacy skills as well as a significant level of interpersonal skills. To supervise less experienced staff in the clinical area, ensuring patient focused care is always delivered.

To ensure the assigned clinical areas are tidy and ordered at all times and maintain the hygiene and cleanliness of the environment.

To ensure that all necessary information is available for the service to operate effectively and to record clinical activity and outcomes using the appropriate hospital systems.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Details

Date posted

18 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,546 to £32,207 a year pa inclusive

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

290-WCCS-2064

Job locations

Trustwide

London

W2 1NY


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

Person Specification

EDUCATION

Essential

  • NVQ Level 3, Care Certificate or 12 months experience at Band 3 or equivalent.
  • English Language GCE/GCSE or equivalent

SKILLS/ABILITIES

Essential

  • Skill in performing basic personal care duties and clinical observations and procedures
  • The ability to use computers to enter and retrieve information
  • Ability to participate in team meetings and make suggestions as appropriate for changes to working practice and procedures based on personal experience and observation.
  • Ability to follow written procedures and implement changes to procedures in own work area.

Desirable

  • Phlebotomy trained

Experience

Essential

  • Evidence of working with children
  • Knowledge of hospital administrative systems
Person Specification

EDUCATION

Essential

  • NVQ Level 3, Care Certificate or 12 months experience at Band 3 or equivalent.
  • English Language GCE/GCSE or equivalent

SKILLS/ABILITIES

Essential

  • Skill in performing basic personal care duties and clinical observations and procedures
  • The ability to use computers to enter and retrieve information
  • Ability to participate in team meetings and make suggestions as appropriate for changes to working practice and procedures based on personal experience and observation.
  • Ability to follow written procedures and implement changes to procedures in own work area.

Desirable

  • Phlebotomy trained

Experience

Essential

  • Evidence of working with children
  • Knowledge of hospital administrative systems

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Trustwide

London

W2 1NY


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Trustwide

London

W2 1NY


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Ward Manager

Sophie King

sophie.king42@nhs.net

Details

Date posted

18 July 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£30,546 to £32,207 a year pa inclusive

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

290-WCCS-2064

Job locations

Trustwide

London

W2 1NY


Supporting documents

Privacy notice

Imperial College Healthcare NHS Trust's privacy notice (opens in a new tab)