Job summary
Are you a strategic thinker with a passion for ensuring operational excellence in healthcare? Join us as a Neurophysiology Administration Supervisor. The role is vital in supporting the directorate in delivering high quality patient care at Imperial College Healthcare NHS Trust. This is a varied but pivotal role involving managing the administration Neurophysiology team based at Charing Cross and St Mary's Hospital. It is important the candidate is has efficient time management skills.
The role consists ofensuring Neurophysiology clinic templates are set up to ensure the administration team are able to book patient appointments in accordance with Trust Policy, to ensure patients receive their treatment in a timely manner.
This post requires the post holder to be on-site.
Main duties of the job
- The role is to provide administrative and supervisory support in Neurophysiology, four days at Charing Cross and one day at St Mary's Hospital.
- The successful candidate must demonstrate a high level of communication and interpersonal skills in dealing with a wide range of NHS staff, patients and external agencies
- The post-holder will be responsible for the purchasing of stationery order for office equipment and ensure stock levels are maintained and accepting office deliveries and appropriately signing for stocks of drinking water or stationery items/office supplies.
- The position will have day to day management of administration staff and any temporary staff, which will include maintaining accurate records of annual leave, study leave and sickness of secretarial and administrative staff.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. .
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Person Specification
Education/ Qualifications
Essential
- NVQ Level 4 or equivalent qualification or experience
Desirable
- Formal Customer Care Training or equivalent experience
Experience
Essential
- Experience working in a hospital environment
- Knowledge of hospital Patient Administration System (PAS)
- Previous experience of dealing with patients appointment and booking system
- Experience of having working relationships with clinicians, GPs, managers, consultants and other clinical staff
Desirable
- Knowledge of medical terminology
Skills
Essential
- Excellent written communication skills.
- Good keyboard and IT skills - proficient use of Microsoft Office (Word and Outlook)
Person Specification
Education/ Qualifications
Essential
- NVQ Level 4 or equivalent qualification or experience
Desirable
- Formal Customer Care Training or equivalent experience
Experience
Essential
- Experience working in a hospital environment
- Knowledge of hospital Patient Administration System (PAS)
- Previous experience of dealing with patients appointment and booking system
- Experience of having working relationships with clinicians, GPs, managers, consultants and other clinical staff
Desirable
- Knowledge of medical terminology
Skills
Essential
- Excellent written communication skills.
- Good keyboard and IT skills - proficient use of Microsoft Office (Word and Outlook)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
