Imperial College Healthcare NHS Trust

Diabetes Technology Educator / Technician

The closing date is 23 July 2025

Job summary

An exciting opportunity has arisen for a Band 4 Diabetes Technology Technician/Educator within the Diabetes Specialist team at Imperial College Healthcare NHS Trust (ICHT). This is a newly created post to support patients to the use of their technology to the fullest. A core function of the role is to support the growing numbers of patients using diabetes technology and support the vision of the wider diabetes clinical team.

The diabetes service covers three sites and ICHT is comprised of five acute hospitals. Working as part of a multidisciplinary team with consultants, podiatrists, dieticians, Diabetes Specialist Nurses, Diabetes Specialist Practitioners and other professions, the diabetes team perform a crucial role in making a difference to patients with diabetes. Diabetes is a Tri-site service and working across site should be expected at times. This role requires on site working Monday to Friday.

The successful candidate will be in possession of a healthcare related qualification or have equivalent experience working within a healthcare setting. The post holder will have a high volume of patient contact face to face, remote communication and correspondence within the team and across to primary care if required. The candidate will also have responsibilities for administration processes and contribute to accurate recording - keeping, account set-up of consumables related to diabetes technology and monthly data validation.

Main duties of the job

  • To be competent in the application, support, removal and data downloading of in vivo blood and continuous glucose monitoring devices and support patients to use these devices.
  • To be competent in teaching patients how to upload and share their insulin pump data.
  • To recognise your role in supporting the clinical diabetes team, undertaking clinical responsibilities under the direction of the nurse/educator in charge in the diabetes centre.
  • Support the delivery of patient and carer training and education, including use of equipment.
  • Encourage and support active healthy life style choices.
  • To participate and display a willingness to learn, develop a relevant technical competency / area of interest and keep up to date with current national and local issues and developments.
  • To routinely participate in departmental audits with the DSP, and input data as requested.
  • To undertake any other such duties as may be required from time to time which are consistent with the responsibilities of the grade.
  • To comply with the Trusts and departments policies, guidelines and procedures.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. .

Details

Date posted

09 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£31,944 to £34,937 a year pa inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

290-MIC-1720

Job locations

Trustwide

London

W2 1NY


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews, please view the Job Description attachment with the job advert.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews, please view the Job Description attachment with the job advert.

Person Specification

Education/ qualifications

Essential

  • GSCE Grades A - C in Maths and English or equivalent.
  • NVQ Level 3 in Health and Social Care or equivalent or working towards.
  • Educated to foundation degree or equivalent level of experience/knowledge
  • Life Support

Desirable

  • NVQ Level 3 in Clinical Laboratory Support / BTEC in Science and / or track record of effective performance at SATO

Experience

Essential

  • Previous experience in healthcare clinical setting for a minimum of 2-3 years.
  • Experience as an HCSW/or equivalent involved in direct patient care or relevant health or social care experience at AFC Band 3 or equivalent
  • Understanding of blood glucose monitoring/parameters and confidence to escalate clinical results
  • Experience of working with Diabetes, patients and their families
  • Communicating across different care settings/ care providers.

Desirable

  • Experience working in NHS acute trust and/ or multidisciplinary workforce
  • Experience working in diabetes / endocrinology and related new technology

Skills/knowledge/ abilities

Essential

  • oAble to use technology proficiently and to be able to teach others how to use (devices, mobile phone apps).
  • oAble to take responsibility, under supervision of the DSP/DSN, for assigned routine tasks in the clinical and non-clinical setting
  • oAble to organise, prioritise and manage own duties and workload and ask advice as appropriate
  • oFlexible approach and ability to adapt to changing clinical circumstances
  • oDemonstrates ability to work under own initiative without direct supervision.
  • oPossess good IT skills, with experience of spreadsheets, e-mail, databases and word processing packages
  • oKnowledge of infection control principles and practices.

Desirable

  • Possess good IT skills, with experience of spreadsheets, e-mail, databases and word processing packages
  • Ability to work under pressure.
  • Understands the importance of health promotion
  • Able to work as part of a team
Person Specification

Education/ qualifications

Essential

  • GSCE Grades A - C in Maths and English or equivalent.
  • NVQ Level 3 in Health and Social Care or equivalent or working towards.
  • Educated to foundation degree or equivalent level of experience/knowledge
  • Life Support

Desirable

  • NVQ Level 3 in Clinical Laboratory Support / BTEC in Science and / or track record of effective performance at SATO

Experience

Essential

  • Previous experience in healthcare clinical setting for a minimum of 2-3 years.
  • Experience as an HCSW/or equivalent involved in direct patient care or relevant health or social care experience at AFC Band 3 or equivalent
  • Understanding of blood glucose monitoring/parameters and confidence to escalate clinical results
  • Experience of working with Diabetes, patients and their families
  • Communicating across different care settings/ care providers.

Desirable

  • Experience working in NHS acute trust and/ or multidisciplinary workforce
  • Experience working in diabetes / endocrinology and related new technology

Skills/knowledge/ abilities

Essential

  • oAble to use technology proficiently and to be able to teach others how to use (devices, mobile phone apps).
  • oAble to take responsibility, under supervision of the DSP/DSN, for assigned routine tasks in the clinical and non-clinical setting
  • oAble to organise, prioritise and manage own duties and workload and ask advice as appropriate
  • oFlexible approach and ability to adapt to changing clinical circumstances
  • oDemonstrates ability to work under own initiative without direct supervision.
  • oPossess good IT skills, with experience of spreadsheets, e-mail, databases and word processing packages
  • oKnowledge of infection control principles and practices.

Desirable

  • Possess good IT skills, with experience of spreadsheets, e-mail, databases and word processing packages
  • Ability to work under pressure.
  • Understands the importance of health promotion
  • Able to work as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Trustwide

London

W2 1NY


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Trustwide

London

W2 1NY


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Interim Diabetes Nurse Manager

Dri Choa

dri.choa@nhs.net

02033121362

Details

Date posted

09 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£31,944 to £34,937 a year pa inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

290-MIC-1720

Job locations

Trustwide

London

W2 1NY


Supporting documents

Privacy notice

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