Job summary
Op RESTORE is an NHS service hosted by Imperial College Healthcare NHS Trust that supports individuals who have served in, or are leaving, the UK Armed Forces and have continuing, physical health injuries and related medical problems attributed to their time in the Armed Forces.
This is an opportunity for a motivated, driven and enthusiastic individual with a passion for veteran's healthcare or with experience of working in the Armed Forces to help the service develop an understanding of veteran wellbeing to support referrals into the service.
This is a non-clinical role and successful candidates will have a strong admin background and be comfortable working on their own. They will be confident to liaise with military charities, NHS providers and other veteran programmes to support the wellbeing of veterans referred into the service. There will be telephone contact with patients as well as liaising with primary care, social prescribers and other support agencies.
Please note this is a homeworking post - the expectation is that the post holder will be based at their home with occasional travel into London or other parts of England.
Main duties of the job
- Op RESTORE is an NHS service that supports individuals who have served in, or are leaving, the UK Armed Forces and have continuing, physical health injuries and related medical problems attributed to their time in the Armed Forces. The service supports the referrals for veterans received by GPs and provide oversight and direction to the onward clinical pathways for veterans.
- To develop, support and implement plans for providing first contact with veterans referred into the service, for completing assessment checklists and for supporting the onward navigation of statutory and non-statutory services in support of the service. This role will support the liaison between the service and other veteran programmes such as VCHA Veteran Aware accreditation and RCGP Veteran Friendly accreditation and ensure the profile of the service is increased.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert.
Person Specification
Education/ Qualifications
Essential
- Degree or foundation degree or equivalent qualification/experience
Experience
Essential
- Experience working with a multi-professional team.
- Experience of direct patient contact including telephone and face to face contact.
- Experience of dealing with confidential and sensitive data and appropriate maintenance and storage of records.
- Recent experience working with veterans or in veterans services
Desirable
- Experience of working in a welfare setting
Skills/Knowledge/ Abilities
Essential
- Advanced key board skills - Microsoft Word and Excel
- Ability to adapt to new working practices, learn new software systems and acquire new knowledge
- Ability to work as a member of a team, closely and harmoniously with others.
- Knowledge and understanding of the NHS in wider context.
Person Specification
Education/ Qualifications
Essential
- Degree or foundation degree or equivalent qualification/experience
Experience
Essential
- Experience working with a multi-professional team.
- Experience of direct patient contact including telephone and face to face contact.
- Experience of dealing with confidential and sensitive data and appropriate maintenance and storage of records.
- Recent experience working with veterans or in veterans services
Desirable
- Experience of working in a welfare setting
Skills/Knowledge/ Abilities
Essential
- Advanced key board skills - Microsoft Word and Excel
- Ability to adapt to new working practices, learn new software systems and acquire new knowledge
- Ability to work as a member of a team, closely and harmoniously with others.
- Knowledge and understanding of the NHS in wider context.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
