Job summary
An opportunity has arisen for a forward thinking and innovative Business manager to join the operational team within the St Mary's Hospital, Emergency & Same Day Emergency Care departments at Imperial College Healthcare NHS Trust. As the UK's first Academic Health Science centre we pride ourselves on being cutting edge in innovation, service delivery and delivering world class care.
As Business Manager you will have a key management role and be responsible for the operational delivery of all aspects of Urgent and Emergency Care. You will form part of the directorate leadership team, working in partnership with the General Manager, Deputy General Manager, Clinical Lead, Heads of Specialty, Senior Nurses, Finance and HR and will play a fundamental role in driving forward the divisions' vision for service improvement, quality and patient experience.
Are you motivated, driven, and have high standards? Are you able to provide operational and management leadership to ensure that the service achieves its performance objectives? Can you independently problem solve departmental issues? Are you able to quickly build relationships within your own teams and the wider organisation? Are you passionate about creating a respectful environment which encourages a genuine team spirit, and believes in doing the right thing, first time, every time? If you think this is you and you are determined to make a real difference within the directorate, then this might be the job for you .
Main duties of the job
The Business Manager will report to the Deputy General Manager and will provide appropriate support to the General Manager, Deputy General Manager and the Chief of Service in the delivery of all operational functions a discrete section of the directorate. This will include overseeing the administrative functions within the department, and ensuring all key performance targets are met, and Standard Operating Procedures are adhered to. The Business Manager will be responsible for ensuring that the appropriate data is available, analysed and presented to support business decision making, forging the gap between financial and business management. The post holder will provide an increased focus on the delivery of streamlined, efficient services which are managed and benchmarked nationally and internationally. These roles will lead on the project management of the cost reduction programmes and organisational change. The Business Manager will deputise for the Deputy General Manager on all issues as appropriate. The Urgent and Emergency Medicine Business Manager will have operational responsibility for the Emergency Department and Same Day Emergency Care department on their respective sites.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews please view the Job Description attachment with the job advert.
Person Specification
EDUCATION
Essential
- Recognised management qualification at postgraduate level and/or experience
- Relevant first degree
Desirable
- Relevant postgraduate qualification Completion of project management skills course, e.g. PRINCE2
EXPERIENCE
Essential
- Experience of operational and staff management in the NHS
- Track record of success in delivering change and project management
- Experience of managing and deciding on complex employment issues including handling grievances and disciplinary issues
- Experience of dealing with conflict and working with colleagues to agree remedial action as required
- Budget management experience
- Experience of writing complex business and project plans with evidence of delivery
SKILLS / ABILITIES
Essential
- Well developed business planning and marketing skills
- Ability to analyse and effectively present performance data and identify areas for improvement
- Ability to problem solve and to develop solutions to issues.
- Ability to co-ordinate and investigate complaints, including experience of dealing with distressed patients / relatives / staff.
Person Specification
EDUCATION
Essential
- Recognised management qualification at postgraduate level and/or experience
- Relevant first degree
Desirable
- Relevant postgraduate qualification Completion of project management skills course, e.g. PRINCE2
EXPERIENCE
Essential
- Experience of operational and staff management in the NHS
- Track record of success in delivering change and project management
- Experience of managing and deciding on complex employment issues including handling grievances and disciplinary issues
- Experience of dealing with conflict and working with colleagues to agree remedial action as required
- Budget management experience
- Experience of writing complex business and project plans with evidence of delivery
SKILLS / ABILITIES
Essential
- Well developed business planning and marketing skills
- Ability to analyse and effectively present performance data and identify areas for improvement
- Ability to problem solve and to develop solutions to issues.
- Ability to co-ordinate and investigate complaints, including experience of dealing with distressed patients / relatives / staff.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Imperial College Healthcare NHS Trust
Address
St Mary's Hospital
London
W2 1NY
