Job summary
We are looking for a highly motivated individual who would like to join our exciting team at Imperial College Healthcare Private Care as Band 4 Private Medical Secretary/PA. The postholder will provide a comprehensive, professional and highly efficient private medical secretarial and administration service for two eminent Private Care Consultants. Working independently, to manage and prioritise their workload, liaising closely with the wider administration teams within the department. Strong communication skills, the ability to manage multiple tasks and a knowledge of medical terminology are essential.
The successful candidate will be primarily based at St Mary's Hospital. You will be a highly skilled with the drive and vision to keep improving both personally and for the benefit of the service. Working with consultants and their secretaries, departmental colleagues, and other Trust divisions, you will always maintain a professional and effective work ethic while promoting a first-rate customer service.
The Trust provides various excellent training programmes to support career progression as well as mentorship opportunities from different staff groups to support your learning and development needs.
Main duties of the job
The postholder will provide a comprehensive, professional and highly efficient private medical secretarial and administration service to designated private consultants, working independently, to manage and prioritise their workload, liaising closely with the wider administration teams within the department.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. .
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.For both overviews please view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.For both overviews please view the Job Description attachment with the job advert.
Person Specification
Education/ qualifications
Essential
- Educated to at least A Level in English and Mathematics or equivalent in experience.
- Formal Customer Care Training or willingness to undertake AMSPAR or equivalent experience
Desirable
- NVQ II Customer Care or equivalent
- Previous PA / Medical Secretary experience
Experience
Essential
- Previous experience as a PA or medical secretary
- Microsoft Office experience
- Knowledge of hospital Patient Administration System (PAS)
- Previous experience of dealing with patients appointment and booking system
- Experience of having working relationships with clinicians, GPs, managers, consultants and other clinical staff
Desirable
- Knowledge of medical terminology
- Experience working in a Private Healthcare Unit or Trust
Person Specification
Education/ qualifications
Essential
- Educated to at least A Level in English and Mathematics or equivalent in experience.
- Formal Customer Care Training or willingness to undertake AMSPAR or equivalent experience
Desirable
- NVQ II Customer Care or equivalent
- Previous PA / Medical Secretary experience
Experience
Essential
- Previous experience as a PA or medical secretary
- Microsoft Office experience
- Knowledge of hospital Patient Administration System (PAS)
- Previous experience of dealing with patients appointment and booking system
- Experience of having working relationships with clinicians, GPs, managers, consultants and other clinical staff
Desirable
- Knowledge of medical terminology
- Experience working in a Private Healthcare Unit or Trust
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
