Imperial College Healthcare NHS Trust

Performance Support Manager

Information:

This job is now closed

Job summary

Are you looking for a break from your current role, or an opportunity to try out your skills at the next level?

The Division of Medicine & Integrated Care seeks a knowledgeable, resilient and resourceful NHS elective pathway specialist with solid information management and data processing skills. We aim to recruit a person whose behaviours are led by genuine enthusiasm and a sense of professional curiosity to play their part in ensuring equity of access for every patient on an elective care pathway.

The Performance Lead is the Division's go-to person for all issues relating to RTT validation and performance, through the elective care group they provide a comprehensive overview of elective care performance across a range of performance measures. They guide, oversee and assess RTT validation activities carried out on behalf of the Division of Medicine & Integrated Care.

Main duties of the job

  • This is an exciting opportunity for someone with excellent knowledge of RTT pathway validation and management, and with first-hand experience of data manipulation and analysis. The role requires a clear communicator with people management experience, and one who is interested in working closely with operational and clinical teams to support both Divisional and Trust objectives.
  • You will work in collaboration with colleagues from across the organisation, identifying opportunities for shared learning to support and motivate others to achieve excellent results. In this role you will champion best practice and promote a holistic approach to co-ordinating people, systems and processes. You will already have a thorough understanding of data captured through NHS clinical systems, and you will have demonstrable ability to extract and present management information in a clear and concise way.
  • Advanced skills in Microsoft Excel and an understanding of database management principles are essential. Well-developed analytical and effective communication skills are also required to ensure the presentation and flow of accurate and meaningful information to support operational and clinical prioritisation and decision making. In this role you will lead validation supervisors and quality assure the work of a team of pathway co-ordinators.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Details

Date posted

13 January 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£54,320 to £60,981 a year pa inclusive

Contract

Fixed term

Duration

1 years

Working pattern

Full-time

Reference number

290-MIC-1512

Job locations

Charing Cross Hospital

London

W6 8RF


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Person Specification

Education/ Qualifications

Essential

  • First degree or suitable equivalent experience

Desirable

  • Relevant postgraduate course or equivalent experience

Experience

Essential

  • Experience of developing and maintaining databases and information management systems
  • Relevant experience including direct line management responsibility
  • Experience of successful multidisciplinary staff management
  • Experience of managing budgets and resource allocation procedures

Skills/Knowledge/ Abilities

Essential

  • Ability to think and plan creatively, and to prioritise work programs in the face of competing demands
  • Ability to manage and deliver to deadlines and within resources
  • Ability to inspire confidence and to lead staff, motivate and involve individuals and teams, and have them understand the Trust's and your performance expectations
  • High level of work organisation, self-motivation, drive for performance and improvement, and flexibility in approach and attitude
Person Specification

Education/ Qualifications

Essential

  • First degree or suitable equivalent experience

Desirable

  • Relevant postgraduate course or equivalent experience

Experience

Essential

  • Experience of developing and maintaining databases and information management systems
  • Relevant experience including direct line management responsibility
  • Experience of successful multidisciplinary staff management
  • Experience of managing budgets and resource allocation procedures

Skills/Knowledge/ Abilities

Essential

  • Ability to think and plan creatively, and to prioritise work programs in the face of competing demands
  • Ability to manage and deliver to deadlines and within resources
  • Ability to inspire confidence and to lead staff, motivate and involve individuals and teams, and have them understand the Trust's and your performance expectations
  • High level of work organisation, self-motivation, drive for performance and improvement, and flexibility in approach and attitude

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Charing Cross Hospital

London

W6 8RF


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Charing Cross Hospital

London

W6 8RF


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Head of Business Support

Max Eldin-Taylor

max.eldin-taylor@nhs.net

Details

Date posted

13 January 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£54,320 to £60,981 a year pa inclusive

Contract

Fixed term

Duration

1 years

Working pattern

Full-time

Reference number

290-MIC-1512

Job locations

Charing Cross Hospital

London

W6 8RF


Supporting documents

Privacy notice

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