Imperial College Healthcare NHS Trust

Receptionist / Clerical Assistant

Information:

This job is now closed

Job summary

Imperial College Healthcare NHS Trusts' breast service department is one of the largest in the country. We are looking for an enthusiastic and experienced individual with excellent communication and administrative skills to join the breast service reception and administration team based at Charing Cross Hospital in Hammersmith.

The main aim of the role is to provide a high quality and friendly reception service as the first point of contact within the breast outpatients' clinic. The post holder will be part of the team that provides a comprehensive and quality administration service to the department liaising closely with clinical staff and management.

Other responsibilities will include:

  • Welcoming patients into the clinic and providing a warm and friendly feeling
  • Front-desk activities including answering calls, redirecting calls and distributing correspondence
  • Completing reception-related administration services, scheduling patients, checking patients in and out, managing database and general problem solving
  • Providing administrative support toour clinical and management team

Main duties of the job

  • Provide a comprehensive and quality administration service to the designated department and manage and prioritise their workload liaising closely with the other administration staff and management in the Department.
  • Provide administrative support to the wider multidisciplinary team, including Consultants.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.

Details

Date posted

28 October 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,485 to £31,088 a year pa inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

290-SCCS-1695

Job locations

Charing Cross Hospital

Fulham Palace Rd

London

W6 8RF


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews please view the Job Description attachment with the job advert.

Person Specification

Education/ qualifications

Essential

  • A-Levels or equivalent knowledge or experience

Desirable

  • Medical terminology

Experience

Essential

  • Administrative experience
  • Filing techniques
  • Basic IT literacy

Desirable

  • Previous experience in an NHS institution

Skills/knowledge/ abilities

Essential

  • Competent use of IT systems - Excel, Word, & database input
  • Organisational skills

Desirable

  • Service sector work (preferably hospital).
Person Specification

Education/ qualifications

Essential

  • A-Levels or equivalent knowledge or experience

Desirable

  • Medical terminology

Experience

Essential

  • Administrative experience
  • Filing techniques
  • Basic IT literacy

Desirable

  • Previous experience in an NHS institution

Skills/knowledge/ abilities

Essential

  • Competent use of IT systems - Excel, Word, & database input
  • Organisational skills

Desirable

  • Service sector work (preferably hospital).

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Charing Cross Hospital

Fulham Palace Rd

London

W6 8RF


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Charing Cross Hospital

Fulham Palace Rd

London

W6 8RF


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Specialty support manager

Catherine Adoch

Catherine.Adoch@nhs.net

Details

Date posted

28 October 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£29,485 to £31,088 a year pa inclusive

Contract

Permanent

Working pattern

Full-time

Reference number

290-SCCS-1695

Job locations

Charing Cross Hospital

Fulham Palace Rd

London

W6 8RF


Supporting documents

Privacy notice

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