Job summary
St Mary's Hospital London is part of Imperial NHS trust and is situated centrally next to Paddington station, which has excellent transport links to London and its surrounding areas.
Manvers ward is a 33- bedded ward specializing in respiratory and acute medicine.
25 beds are dedicated to the care of respiratory patients, with both acute and chronic conditions.
This includes a dedicated 8- bed Acute Respiratory Unit, where we can care specifically for patients requiring Non Invasive Ventilation (NIV), tracheostomy care and use monitoring and blood gas analysis to ensure our patients have the support they need at the earliest opportunity.
All areas are supported by a multi-disciplinary team of specialists, working to help our patient receive only the highest standard of care.
As a Ward Clerk, you have a vital role in supporting the whole unit, as you are the first point of contact to welcome visitors to the ward and are responsible for answering queries and checking patients and visitors on/off the ward.
There are learning opportunities for the within the trust to equip you with the correct knowledge, skills and attitude to ensure you are competent and develop in your role.
Main duties of the job
Effective delivery of clerical and reception duties on the ward.
Input and maintenance of accurate patient information on Trust information systems.
Provision of excellent customer service to members of the public and staff who visit or contact the ward.
Contribution to positive patient experiences.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Person Specification
Education/ Qualifications
Essential
- Good educational standard of at least GCSE in English or Maths, or equivalent
Desirable
Experience
Essential
- Demonstrable customer service experience
- Previous clerical experience
Desirable
- Previous experience of working in hospital or NHS setting
- Experience with information databases
- Experience dealing with people in a healthcare or other stressful environments
Skills
Essential
- Basic computer literacy
- Clerical skills
Desirable
- Microsoft Windows, Microsoft Excel, Microsoft Outlook
- ICHIS experience
Person Specification
Education/ Qualifications
Essential
- Good educational standard of at least GCSE in English or Maths, or equivalent
Desirable
Experience
Essential
- Demonstrable customer service experience
- Previous clerical experience
Desirable
- Previous experience of working in hospital or NHS setting
- Experience with information databases
- Experience dealing with people in a healthcare or other stressful environments
Skills
Essential
- Basic computer literacy
- Clerical skills
Desirable
- Microsoft Windows, Microsoft Excel, Microsoft Outlook
- ICHIS experience
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
