Job summary
To
provide highly efficient, professional, executive level secretarial support and
management of all office administration processes. This will primarily be
underpinning and supporting the activities of the Engagement and experience
division. The Director of engagement and experience, Director of insight and experience and Director of
communications and engagement Director of engagement and experience, Director
of insight and experience and Director of communications and engagement roles
encompasses a wide and diverse spectrum of engagements, correspondence and
publications and the post holder is required to receive, analyse and interpret
queries and liaise with staff and management in departments and divisions
across the Trust, , Imperial Health Charity, Imperial College, members of the
Acute Provider Collaborative and key internal and external stakeholders,
including other NHS and Government bodies.
Main duties of the job
The post holder will be
delegated a high level of responsibility, manage their own work and use their
own initiative taking key decisions within broadly defined administrative
policies, frequently without reference to the Director of engagement and experience, Director of
insight and experience and Director of communications and engagement. Director
of engagement and experience, Director of insight and experience and Director
of communications and engagement The post
holder will lead on all office administration activities.
Efficient Office Management:Oversee daily administrative processes and manage the DEPT/SERVICE office, including supervising junior support staff.
Seamless Diary Coordination:Ensure the Directors of Engagement and Experience, Insight and Experience, and Communications and Engagement have their schedules optimized for maximum productivity.
Autonomous Decision-Making:Operate with a high degree of independence within the Engagement and Experience division. Youll handle incoming tasks, analyse and interpret them, and decide on the appropriate actions without needing to consult the directors.
About us
Imperial College Healthcare NHS Trust provides acute and specialist healthcare for over one million people every year. We particularly serve the local communities in the eight boroughs that form the North West London Integrated Care System. Formed in 2007, we are one of the largest NHS trusts in the country, with more than 15,000 staff.
Our five hospitals in central and west London Charing Cross,Hammersmith,Queen Charlottes & Chelsea,St MarysandThe Western Eye have a long track record in research and education, influencing care and treatment nationally and worldwide. We are developing a growing range of integrated and digital care services and offerprivate healthcarein dedicated facilities on all our sites, including at the Lindo Wing at St Marys Hospital.
Job description
Job responsibilities
Are you ready to take on a pivotal role that ensures the smooth operation of our office and supports our vibrant Engagement and Experience division? Were looking for a highly efficient and professional executive-level secretary to manage all office administration processes with finesse and precision.In this role, youll be the backbone of our Engagement and Experience division, providing essential support to our Directors of Engagement and Experience, Insight and Experience, and Communications and Engagement. These directors lead a diverse array of initiatives, correspondence, and publications, and youll be at the heart of it all.Your responsibilities will include:
Receiving, analyzing, and interpreting queriesfrom various sources.
Liaising with staff and managementacross different departments and divisions within the Trust.
Collaborating with key stakeholderssuch as Imperial Health Charity, Imperial College, members of the Acute Provider Collaborative, and other NHS and Government bodies.
If youre a proactive problem-solver with excellent communication skills and a knack for managing complex administrative tasks, we want to hear from you!
Job description
Job responsibilities
Are you ready to take on a pivotal role that ensures the smooth operation of our office and supports our vibrant Engagement and Experience division? Were looking for a highly efficient and professional executive-level secretary to manage all office administration processes with finesse and precision.In this role, youll be the backbone of our Engagement and Experience division, providing essential support to our Directors of Engagement and Experience, Insight and Experience, and Communications and Engagement. These directors lead a diverse array of initiatives, correspondence, and publications, and youll be at the heart of it all.Your responsibilities will include:
Receiving, analyzing, and interpreting queriesfrom various sources.
Liaising with staff and managementacross different departments and divisions within the Trust.
Collaborating with key stakeholderssuch as Imperial Health Charity, Imperial College, members of the Acute Provider Collaborative, and other NHS and Government bodies.
If youre a proactive problem-solver with excellent communication skills and a knack for managing complex administrative tasks, we want to hear from you!
Person Specification
Qualifications
Essential
- Post graduate diploma or equivalent experience
Experience
Essential
- Accurate keyboard skills; typing speed of 50 wpm
- Audio and copy typing skills
- Able to undertake confidential work
- Good oral and written communication skills
- Numeracy
- Ability to work under pressure with conflicting/tight deadlines
- Ability to prioritise workload
Desirable
Skills/Abilities
Essential
- Demonstrable experience as a secretary / PA
- Creation and use of administrative systems
- Advanced experience of using Microsoft Word, Excel, PowerPoint, Teams, Project for the Web, Planner and Outlook
- Experience of dealing with difficult situations
- Experience of working within a multidisciplinary team
- Previous experience of staff and office management
- Efficient and systematic approach to work.
Desirable
- Knowledge of the NHS
- Experience of working to a director
- Advanced experience of all Microsoft applications.
Person Specification
Qualifications
Essential
- Post graduate diploma or equivalent experience
Experience
Essential
- Accurate keyboard skills; typing speed of 50 wpm
- Audio and copy typing skills
- Able to undertake confidential work
- Good oral and written communication skills
- Numeracy
- Ability to work under pressure with conflicting/tight deadlines
- Ability to prioritise workload
Desirable
Skills/Abilities
Essential
- Demonstrable experience as a secretary / PA
- Creation and use of administrative systems
- Advanced experience of using Microsoft Word, Excel, PowerPoint, Teams, Project for the Web, Planner and Outlook
- Experience of dealing with difficult situations
- Experience of working within a multidisciplinary team
- Previous experience of staff and office management
- Efficient and systematic approach to work.
Desirable
- Knowledge of the NHS
- Experience of working to a director
- Advanced experience of all Microsoft applications.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
