Job summary
The sleep service at Imperial College Healthcare NHS trust provides comprehensive diagnostic testing for a range respiratory and non-respiratory sleep disorders as well as the provision and follow-up of patients on CPAP and NIV.
The post-holder will play a key role in providing a comprehensive and good quality administration service, by booking diagnostics within the sleep unit in line with Trust DM01 targets and liaising, and closely supporting, the sleep receptionist delivering day-to-day services.
The post-holder will also support the smooth running of the CPAP clinics by dealing with walk-ins, posting replacement parts, issuing sleep studies to patients and supporting with routine queries under the direction of a the clinical team.
Main duties of the job
- To support patients performing sleep studies.
- To assist in the efficient delivery of the CPAP follow-up service by supporting walk-ins, posting of consumables, dealing with routine queries and performing timely and accurate recording of observations.
- To provide support to patients as required during their time in the department.
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Effective delivery of Trust DM01 targets for respiratory physiology.
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Timely scheduling of Sleep Centre diagnostic studies, and dealing with relevant correspondence.
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Establishing, maintaining and monitoring excellent office and information systems.
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To support the delivery of clerical and reception duties in the Sleep Centre by working closely with the Sleep Receptionist in day-to-day tasks.
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Provision of excellent customer service to members of the public and staff who visit or contact the Sleep Centre, contribution to a positive patient experience.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.
Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview. .
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.
For both overviews, please view the Job Description attachment with the job advert.
Person Specification
Education/ Qualifications
Essential
- Good educational standard of, at least, GCSE in English, Maths and one Science subject, or equivalent.
- Able to speak and write English to an appropriate standard to fulfil the job requirements.
Desirable
- Familiar with medical terminology.
Experience
Essential
- Demonstrate a clear insight into the role.
Desirable
- Up-to-date experience; worked within a healthcare setting within the last 18 months.
Skills/Knowledge/ Abilities
Essential
- Computer literacy, especially use of MS Office.
- General good interpersonal skills, such as, organisational skills, communication skills (both oral and written), work well within a team, clerical professional etiquette (including telephone manner) and good costumer skills.
- Ability to prioritise work to meet tight deadlines.
Desirable
- Ability to work on own initiative.
Person Specification
Education/ Qualifications
Essential
- Good educational standard of, at least, GCSE in English, Maths and one Science subject, or equivalent.
- Able to speak and write English to an appropriate standard to fulfil the job requirements.
Desirable
- Familiar with medical terminology.
Experience
Essential
- Demonstrate a clear insight into the role.
Desirable
- Up-to-date experience; worked within a healthcare setting within the last 18 months.
Skills/Knowledge/ Abilities
Essential
- Computer literacy, especially use of MS Office.
- General good interpersonal skills, such as, organisational skills, communication skills (both oral and written), work well within a team, clerical professional etiquette (including telephone manner) and good costumer skills.
- Ability to prioritise work to meet tight deadlines.
Desirable
- Ability to work on own initiative.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
