Job summary
Would you like to join our team in Imperial Private Healthcare?
If you enjoy a challenge, able to multi-task and are a highly motivated and proactive individual, then this post could be for you.
You will be required to ensure that invoices are raised in a timely manner, have the ability to pay attention to detail and collate information from various sources in order to ensure that all private income is captured. You will have an integral role with the administration team and you will be expected to provide a comprehensive and effective administration service to support the smooth running of the business office.
You will need the ability to be able to communicate effectively with patients both in person and over the telephone as well as Consultants, their secretaries, colleagues and other departments within Imperial College Healthcare NHS Trust as well as outside agencies. This post requires someone that has excellent customer care, interpersonal skills and a professional and courteous telephone manner. You will require excellent time management skills, able to prioritise and manage your workload effectively, and remain calm whilst working under pressure. You may also be required to have difficult conversations around finance issues and therefore experience of working in a healthcare setting or similar environment would be an advantage
Main duties of the job
-
To prepare invoices for private patients ensuring that Trust standing financial instructions are adhered to and that billing is carried out appropriately.
-
To deal with any queries relating to private patient billing
-
To participate in the smooth running of the Business Office, providing a professional customer focused service
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We encourage staff to have the Covid vaccination to protect themselves, patients, other colleagues as well as the wider community. Please note it is an operational requirement to comply with infection prevention and control procedures within the Trust such as lateral flow testing, handwashing and the wearing of masks, according to the procedures in place at any time or location.
As part of our continued response to Covid19 we are still conducting the majority of our interviews virtually.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part-time or job share.
Details
Date posted
28 December 2023
Pay scheme
Agenda for change
Band
Band 3
Salary
£27,948 to £29,468 a year pa inclusive
Contract
Permanent
Working pattern
Full-time
Reference number
290-CR-495
Job locations
St Mary's Hospital
London
W2 1NY
Employer details
Employer name
Imperial College Healthcare NHS Trust
Address
St Mary's Hospital
London
W2 1NY
Employer's website
https://www.imperial.nhs.uk/ (Opens in a new tab)

Employer contact details
For questions about the job, contact:
Supporting documents
Supporting links (all open in new tabs)
We are Imperial College Healthcare Trust Welcome
Privacy notice
Imperial College Healthcare NHS Trust's privacy notice (opens in a new tab)