Go back
Imperial College Healthcare NHS Trust

Patient Scheduler

Information:

This job is now closed

Job summary

Do you have previous administration experience in a hospital environment? Are you an experienced Patient Scheduler/Receptionist who deals with patients on a daily basis? Are you passionate about helping patients, carers and their families? Are you meticulous in your work ethic?

If you have answered yes to all the above questions then you are the sort of person we are looking for.

The Community Cardiac Rehabilitation Service provides a fast and efficient service to patients within Hammersmith & Fulham, Central & West London and Ealing. Patients are seen quickly and to be able to do this we need dedicated admin staff to work closely with the clinical teams to be able to provide this.

The post holder will need to be able to work efficiently within a challenging but fulfilling environment. You will need to have excellent communication and IT skills. Although the post will have a set base location in Charing Cross Hospital, you will be required to work across community sites as part your role.

The successful applicant will be expected to have previous experience of working in an administrative role in a healthcare environment.

Previous applicants need not to apply for this position.

Main duties of the job

To provide reception cover, patient scheduling and administration support, working flexibly across the directorate, maintaining a high quality of service to patients, carers and other visitors.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We encourage staff to have the Covid vaccination to protect themselves, patients, other colleagues as well as the wider community.

Please note it is an operational requirement to comply with infection prevention and control procedures within the Trust such as lateral flow testing, handwashing and the wearing of masks, according to the procedures in place at any time or location.

As part of our continued response to Covid19 we are still conducting the majority of our interviews virtually.

We welcome discussions about flexible working and encourage a range of flexible working opportunities wherever we can.

Details

Date posted

01 December 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£27,948 to £29,468 a year pa inclusive pro rota

Contract

Permanent

Working pattern

Part-time

Reference number

290-SCCS-1169

Job locations

Charing Cross Hospital

London

W6 8RF


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

Person Specification

EDUCATION

Essential

  • G.C.S.E grade C or above in Maths and English or equivalent qualification.

SKILLS/ABILITIES

Essential

  • Accurate typing skills
  • Excellent communication skills
  • Ability to demonstrate customer care skills
  • Word processing, MS Office, including Word and Excel computer literacy

Desirable

  • Experience of using SysmOne/Cerner in clinic settings

EXPERIENCE

Essential

  • Working as part of a team
  • Working within healthcare setting

Desirable

  • Knowledge of NHS
Person Specification

EDUCATION

Essential

  • G.C.S.E grade C or above in Maths and English or equivalent qualification.

SKILLS/ABILITIES

Essential

  • Accurate typing skills
  • Excellent communication skills
  • Ability to demonstrate customer care skills
  • Word processing, MS Office, including Word and Excel computer literacy

Desirable

  • Experience of using SysmOne/Cerner in clinic settings

EXPERIENCE

Essential

  • Working as part of a team
  • Working within healthcare setting

Desirable

  • Knowledge of NHS

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Charing Cross Hospital

London

W6 8RF


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Charing Cross Hospital

London

W6 8RF


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Community Cardiology Service Manager

Tara Cleary

tara.cleary@nhs.net

Details

Date posted

01 December 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£27,948 to £29,468 a year pa inclusive pro rota

Contract

Permanent

Working pattern

Part-time

Reference number

290-SCCS-1169

Job locations

Charing Cross Hospital

London

W6 8RF


Supporting documents

Privacy notice

Imperial College Healthcare NHS Trust's privacy notice (opens in a new tab)