Security Patrol Officer

Job summary

The Security department within the Trust is absolutely committed to delivering a professional service in line with the Trust values to ensure the safety and security of our patients, staff and visitors. We are looking for people who are committed to delivering excellent customer care, are caring and empathetic in their approach to situations and who take pride in what they do. We place a high value on treating all patients, customers and colleagues with respect and dignity, and seek people who strive for excellence and innovation in all that they do. We are looking for someone with the ability to think quickly on their feet, able to use their initiative and sometimes make difficult decisions. On a daily basis you will be required to work closely with colleagues at all levels. Post holders will be required to work without supervision and use a high level of initiative in decision making. You will be courteous and polite when engaging with people and able to work effectively within a team.

Main duties of the job

You will be responsible for monitoring and responding to all alarms within the Hospital and responding to security assistance calls made by members of the Hospital staff, patients and visitors. You will have contact with patients with complex mental health needs providing support to clinical colleagues who are providing care to those patients. You may need to deal with people who are demonstrating challenging behaviours as necessary and training will be provided for the skills you may need in these type of situations. You will be involved in the initial investigations into missing patients, criminal activity and may be part of the hospital response to major emergencies. Other general duties may include security patrols, assisting the police with their enquiries, assisting with lift entrapments and you should be comfortable utilising technology in the detection and reduction of crime.

The post holder will be required to work on rotating shifts though days, nights, weekends and bank holiday across all 4 Trust sites including. Previous experience of working within a healthcare setting or security role is essential. You should hold GCSE's in English and Maths or their equivalent and ideally have undergone basic security training in accordance with SIA accreditation. You must possess excellent communication skills with the ability to produce clear and concise written reports.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part-time or job share.

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Trustwide

London

W12 0HS

Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Trustwide

London

W12 0HS

Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

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