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Business Manager

Imperial College Healthcare NHS Trust

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This job is now closed

Job summary

Fast forward your career by joining our Urgent and Emergency Care team. Our department is full of opportunity for developing operational managers who pride themselves on being on the cutting edge of innovation, service delivery and delivering world class care

An exciting opportunity has arisen for a dedicated, proactive and experienced operational manager to join the Urgent and Emergency Medicine Directorate for 6 months as a Business Manager at St Mary's Hospital.

The successful applicant will work across the Directorate supporting the delivery of the recently awarded Urgent Treatment Centre contract as well as providing operational support to the St Mary's site more generally.

They will offer day to day support whilst also working on the development and implementation of projects to improve service delivery as well as patient experience.

The post holder will be responsible for providing efficient and effective operational management support, working collaboratively across directorates, with the overall aim of ensuring that services are responsive and provided to the highest possible performance and clinical standards.

They will have a sound understanding of performance management skills as well as an understanding of clinical pathways. The post holder will be able to engage and work with colleagues, teams and peers to deliver directorate wide improvement.

Main duties of the job

The Business Manager will report to the Deputy General Manager and will provide appropriate support to the General Manager, Deputy General Manager and the Chief of Service in the delivery of all operational functions a discrete section of the directorate. This will include overseeing the administrative functions within the department, and ensuring all key performance targets are met, and Standard Operating Procedures are adhered to. The Business Manager will be responsible for ensuring that the appropriate data is available, analysed and presented to support business decision making, forging the gap between financial and business management. The post holder will provide an increased focus on the delivery of streamlined, efficient services which are managed and benchmarked nationally and internationally. These roles will lead on the project management of the cost reduction programmes and organisational change. The Business Manager will deputise for the Deputy General Manager on all issues as appropriate. The Urgent and Emergency Medicine Business Manager will have operational responsibility for the Emergency Department and Same Day Emergency Care department on their respective sites.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We encourage staff to have the Covid vaccination to protect themselves, patients, other colleagues as well as the wider community. Please note it is an operational requirement to comply with infection prevention and control procedures within the Trust such as lateral flow testing, handwashing and the wearing of masks, according to the procedures in place at any time or location.

As part of our continued response to Covid19 we are still conducting the majority of our interviews virtually.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part-time or job share.

Date posted

08 September 2023

Pay scheme

Agenda for change

Band

Band 8a

Salary

£58,698 to £65,095 a year Pa Inclusive

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

290-MIC-670

Job locations

St Mary's Hospital

London

W2 1NY


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

Person Specification

EDUCATION

Essential

  • Relevant first degree
  • Recognised management qualification at postgraduate level and/or experience

Desirable

  • Relevant postgraduate qualification
  • Completion of project management skills course, e.g. PRINCE2

EXPERIENCE

Essential

  • Experience of operational and staff management in the NHS
  • Track record of success in delivering change and project management
  • Experience of managing and deciding on complex employment issues including handling grievances and disciplinary issues
  • Budget management experience
  • Experience of dealing with conflict and working with colleagues to agree remedial action as required

SKILLS / ABILITIES

Essential

  • Well developed business planning and marketing skills
  • Ability to analyse and effectively present performance data and identify areas for improvement
  • Ability to problem solve and to develop solutions to issues.
  • Excellent organisational skills and time management skills
  • Excellent communication skills
Person Specification

EDUCATION

Essential

  • Relevant first degree
  • Recognised management qualification at postgraduate level and/or experience

Desirable

  • Relevant postgraduate qualification
  • Completion of project management skills course, e.g. PRINCE2

EXPERIENCE

Essential

  • Experience of operational and staff management in the NHS
  • Track record of success in delivering change and project management
  • Experience of managing and deciding on complex employment issues including handling grievances and disciplinary issues
  • Budget management experience
  • Experience of dealing with conflict and working with colleagues to agree remedial action as required

SKILLS / ABILITIES

Essential

  • Well developed business planning and marketing skills
  • Ability to analyse and effectively present performance data and identify areas for improvement
  • Ability to problem solve and to develop solutions to issues.
  • Excellent organisational skills and time management skills
  • Excellent communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

St Mary's Hospital

London

W2 1NY


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

St Mary's Hospital

London

W2 1NY


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

General Manager

Ffion Griffiths

ffion.griffiths@nhs.net

Date posted

08 September 2023

Pay scheme

Agenda for change

Band

Band 8a

Salary

£58,698 to £65,095 a year Pa Inclusive

Contract

Fixed term

Duration

6 months

Working pattern

Full-time

Reference number

290-MIC-670

Job locations

St Mary's Hospital

London

W2 1NY


Supporting documents

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