Imperial College Healthcare NHS Trust

Cardiology Waiting List Scheduler

Information:

This job is now closed

Job summary

We are looking for a an exceptional candidate to join the Directorate of Surgery, Cancer and Cardiovascular within Imperial College Healthcare NHS Trust, as Cardiology & Cardiothoracic scheduler.

Please note this post is Part time- 18.5 Hours per week.

The Cardiology and Cardiothoracic Service at Imperial College Healthcare Trust is one of the largest services in the UK providing Cardiology & Cardiothoracic services across two hospital sites; Hammersmith Hospital, and St Mary's Hospital.

Areas of expertise include; scheduling surgeries and procedures for patients awaiting for Cardiology or Cardiothoracic treatment.

The service has three inpatient Cardiology & Cardiothoracic providing acute, specialist and post-surgical care to patients. There are two large dedicated Cardiology & Cardiothoracic outpatient departments, a day surgery unit and diagnostic unit from which Cardiology and Cardiothoracic services are provided. The post holder will work alongside their management colleagues and the lead consultants and nurses for the subspecialties they are responsible for.

Main duties of the job

- Communicates with patients and /or their families to provide necessary pre- procedure instructions and to confirm appointments.

- Delaying with telephone queries from patients relating to change of surgery date or cancellation.

-Process referrals in accordance with Trust policy.

- Deal with queries from GPs, Doctors, wards, and other departments over the phone and in person in a calm and polite manner and in accordance with the clinical division and Trust policy.

- Provide basic clinical information to patients / carers who are undergoing procedures within the unit.

-Process the daily post.

- Ensure all enquires to the department are dealt with politely, courteously, promptly and professionally.

- Prepare and distributes data information and the schedule to the appropriate areas in a timely manner.

- Help provide cover for the other departmental administrators during busy periods, sickness and annual leave and where there is an imbalance of workload.

About us

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part-time or job share.

Details

Date posted

22 August 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£27,948 to £29,468 a year pa inclusive

Contract

Permanent

Working pattern

Part-time

Reference number

290-WCCS-792

Job locations

Hammersmith Hospital

London

W12 0HS


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.

Person Specification

Education/ Qualifications

Essential

  • A-Levels or equivalent knowledge or experience

Desirable

  • Medical terminology

Skills/Knowledge/ Abilities

Essential

  • Clear & effective communication skills.
  • Organisational skills/ability to learn.
  • Competent use of IT systems - Excel, Word, & database input
  • Team player
  • Excellent interpersonal skill

Desirable

  • Legible handwriting
  • ECDL
  • ICHIS
  • Dictate IT
  • NVQ II Customer Care or equivalent

Experience

Essential

  • Administrative experience
  • Filing techniques
  • Basic IT literacy

Desirable

  • Previous experience in an NHS institution.
Person Specification

Education/ Qualifications

Essential

  • A-Levels or equivalent knowledge or experience

Desirable

  • Medical terminology

Skills/Knowledge/ Abilities

Essential

  • Clear & effective communication skills.
  • Organisational skills/ability to learn.
  • Competent use of IT systems - Excel, Word, & database input
  • Team player
  • Excellent interpersonal skill

Desirable

  • Legible handwriting
  • ECDL
  • ICHIS
  • Dictate IT
  • NVQ II Customer Care or equivalent

Experience

Essential

  • Administrative experience
  • Filing techniques
  • Basic IT literacy

Desirable

  • Previous experience in an NHS institution.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Hammersmith Hospital

London

W12 0HS


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Imperial College Healthcare NHS Trust

Address

Hammersmith Hospital

London

W12 0HS


Employer's website

https://www.imperial.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Speciality Support Manager

Lubna Mahmoud

Lubna.mahmoud@nhs.net

Details

Date posted

22 August 2023

Pay scheme

Agenda for change

Band

Band 3

Salary

£27,948 to £29,468 a year pa inclusive

Contract

Permanent

Working pattern

Part-time

Reference number

290-WCCS-792

Job locations

Hammersmith Hospital

London

W12 0HS


Supporting documents

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