Job summary
The Care Information Exchange (CIE) is the personal health record (PHR) used in north west London. It allows health and care data relating to patients to be made visible across all health and care partners in the sector and gives patients direct on-line access to their clinical data and correspondence. The London Care Record (LCR) gives health and care professionals read-only access to information about their patients from health and care organisations across London. This is part of an innovative and exciting programme.
There is an opportunity to join the team at Imperial as a CIE project support officer to support the roll out of the PHR and LCR in the sector, and embed it in clinical services. This role will play an important part to supporting transformation of care process models and patient pathway development across the organisation and ICS, improving patient experience and outcomes.
Main duties of the job
The CIE Project Officer will have responsibility for supporting specific projects they are assigned to through their complete lifecycle.
As a project officer you will undertake administrative and organisational tasks relating to your assigned projects to ensure the projects run smoothly and in accordance with Trust project management processes. You must demonstrate organisational and administrative skills. An appreciation and vision as to how clinical and operational practice can be transformed and supported by electronic patient records and clinical systems will be desirable as is evidence of an interest and desire to have an impact in achieving this. The objective of this will be to reduce costs, improve process efficiency and to enhance patient safety and experience.
ICT aims to be able to understand issues from the user perspective and ensure the deliverables of the project are aligned with the stakeholder needs. Structured, systematic thinking to work to solutions is essential. You must also be able to articulate issues to and communicate with non-technical clinical and operational system users.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We encourage staff to have the Covid vaccination to protect themselves, patients, other colleagues as well as the wider community. Please note it is an operational requirement to comply with infection prevention and control procedures within the Trust such as lateral flow testing, handwashing and the wearing of masks, according to the procedures in place at any time or location.
As part of our continued response to Covid19 we are still conducting the majority of our interviews virtually.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part-time or job share.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Person Specification
Education/ Qualifications
Essential
- Degree or 3 years relevant experience.
Desirable
- Formal Project/Programme Management qualifications.
Experience
Essential
- 1 year experience in an ICT related role within a large NHS or private sector organisation.
- Demonstrable experience of working in a project environment.
- NHS experience including working with clinical staff
Desirable
- An understanding of the national program for IT in the NHS.
- Understanding of Healthcare specific applications.
- Knowledge of clinical issues that can impact on the use of IT
Skills/Knowledge/ Abilities
Essential
- Ability to command the confidence of managers and clinicians; willingness to accept responsibility in a high-pressure environment; ability to maintain good working relationships.
- Analytical skills in order to perform gap analyse between current & future processes
- Strong inter-personal skills; ability to communicate technical issues clearly and concisely Attention to detail.
- An experience of training users at a technical level whilst being able to communicate this into layman's terms
Desirable
- A good understanding of a Prince 2 project management methodology, and an ability to use project management software e.g. MS Project
- Process mapping software e.g. MS Visio
Person Specification
Education/ Qualifications
Essential
- Degree or 3 years relevant experience.
Desirable
- Formal Project/Programme Management qualifications.
Experience
Essential
- 1 year experience in an ICT related role within a large NHS or private sector organisation.
- Demonstrable experience of working in a project environment.
- NHS experience including working with clinical staff
Desirable
- An understanding of the national program for IT in the NHS.
- Understanding of Healthcare specific applications.
- Knowledge of clinical issues that can impact on the use of IT
Skills/Knowledge/ Abilities
Essential
- Ability to command the confidence of managers and clinicians; willingness to accept responsibility in a high-pressure environment; ability to maintain good working relationships.
- Analytical skills in order to perform gap analyse between current & future processes
- Strong inter-personal skills; ability to communicate technical issues clearly and concisely Attention to detail.
- An experience of training users at a technical level whilst being able to communicate this into layman's terms
Desirable
- A good understanding of a Prince 2 project management methodology, and an ability to use project management software e.g. MS Project
- Process mapping software e.g. MS Visio
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
