Job summary
As the result of an internal promotion, an exciting opportunity has arisen to join our Central Investigation Team as an HR Case Manager (Investigator).
You'll be a curious, conscientious individual from a HR, management or legal background who has a keen interest in investigations and resolving workplace issues.
Main duties of the job
Your primary role will be to manage and carry out impartial, evidence-led employee investigations from beginning to end, agreeing the initial brief from the commissioning manager, drafting the terms of reference, planning the investigation and conducting it promptly and thoroughly. You will interview employees including any witnesses, take statements, keep all parties regularly informed and produce comprehensive investigation reports. In addition to establishing whether there's a case to answer, you'll also provide helpful suggestions around resolving issues, and learning from cases. Together with the other investigators in the team, you'll be a subject matter expert in this area, providing peer support and advice to other HR colleagues in dealing with conflict and misconduct.
About us
At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care. Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You'll get an experience like no other and will fast forward your career.
Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to work, car lease schemes, season ticket loan or membership options for onsite leisure facilities. We encourage staff to have the Covid vaccination to protect themselves, patients, other colleagues as well as the wider community. Please note it is an operational requirement to comply with infection prevention and control procedures within the Trust such as lateral flow testing, handwashing and the wearing of masks, according to the procedures in place at any time or location.
As part of our continued response to Covid19 we are still conducting the majority of our interviews virtually.
We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part-time or job share.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required. For both overviews please view the Job Description attachment with the job advert.
Person Specification
Education/ Qualifications
Essential
- Graduate or person with significant relevant experience
Desirable
- Experience of a large, highly complex organisation/ NHS
- Experience of alternative dispute resolution, such as mediation
Experience
Essential
- Previous experience of working with employee relations casework
Skills/Knowledge/ Abilities
Essential
- An excellent communicator, able to quickly establish trust and rapport and put people at ease
- The ability to identify when things are better dealt with informally and/ or differently, and the coaching and influencing skills to persuade others
- Analytical and thorough, yet able to cut through unnecessary "noise" to get to the heart of issues raised.
- Confidence and capability in having difficult conversations, including putting serious allegations to people at all levels in the organisation
- Ability to objectively weigh up evidence and reached well-reasoned conclusions
- Ability to produce clear and concise investigation reports and outcomes, presenting complex information in a straightforward, human way
- Good keyboard skills, able to take accurate notes in investigation meetings
- Awareness of conscious and unconscious bias, and the potential to influence behaviour and decisions
- A good understanding of the ACAS Codes of Practice, particularly in relation to disciplinary and grievance processes and bullying and harassement
Person Specification
Education/ Qualifications
Essential
- Graduate or person with significant relevant experience
Desirable
- Experience of a large, highly complex organisation/ NHS
- Experience of alternative dispute resolution, such as mediation
Experience
Essential
- Previous experience of working with employee relations casework
Skills/Knowledge/ Abilities
Essential
- An excellent communicator, able to quickly establish trust and rapport and put people at ease
- The ability to identify when things are better dealt with informally and/ or differently, and the coaching and influencing skills to persuade others
- Analytical and thorough, yet able to cut through unnecessary "noise" to get to the heart of issues raised.
- Confidence and capability in having difficult conversations, including putting serious allegations to people at all levels in the organisation
- Ability to objectively weigh up evidence and reached well-reasoned conclusions
- Ability to produce clear and concise investigation reports and outcomes, presenting complex information in a straightforward, human way
- Good keyboard skills, able to take accurate notes in investigation meetings
- Awareness of conscious and unconscious bias, and the potential to influence behaviour and decisions
- A good understanding of the ACAS Codes of Practice, particularly in relation to disciplinary and grievance processes and bullying and harassement
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
