Job summary
We are looking for a skilled and dynamic person to work as part of our Health Adviser Recall and Nursing team at Dean Street Express and 56 Dean Street, Europe's busiest Sexual Health and HIV service. The ideal candidate will already have knowledge and experience of Sexual Health and sexually transmitted infections. The role will involve both the face-to-face interactions with patients along side the nursing team as well as working with Health Advisers and the Recall team managing patients with positive results over the phone.
Main duties of the job
- The assistant practitioner role provides results management that includes the recall of patients with sexually transmitted infections requiring treatment, and or partner notification.
- The role also encompasses clinical duties including direct patient care under supervision. This involves assisting the Multi professional team in the delivery of a high standard of care to patients attending for Sexual, reproductive and HIV health care.
- Other aspects include housekeeping and administration duties which involve overseeing the maintenance of a safe environment for both patients and staff.
- As a senior Health Care Assistant you will have a role in the mentoring and leadership of more junior members of the team.
About us
Chelsea and Westminster Hospital NHS Foundation Trust provide services from two main hospitals, Chelsea and Westminster Hospital and West Middlesex University Hospital, and a number of clinics across London and the South-East.
We have nearly 7,000 members of staff that arePROUD to Carefor nearly one million people. Both hospitals provide full clinical services, including full maternity, emergency and children's, in addition to a range of community-based services across London, such as award-winning sexual health and HIV clinics.
We're one of the best performing Trusts in the country. We're also one of the top trusts to work for - our staff says they're engaged, motivated, and would recommend us as a place to work and receive treatment.
Our Trust has been rated by the Care Quality Commission as 'Good' in all five of the main domains of safe, effective, caring, responsive and well-led, giving an us overall rating of 'Good'. We've also been awarded an 'Outstanding' rating for 'use of resources' by an NHS Improvement inspection.
Our facilities are some of the best in the country. We have been investing significant Capital year on year in our estate. We have recently completed a £30m expansion of our adult and neonatal critical care facilities at Chelsea and Westminster and are planning an ambitious £60m development of an Ambulatory Diagnostics Centre at West Middlesex.
Job description
Job responsibilities
- To assist the Registered Nurse/Health Advisers/Doctors in their main daily responsibilities.
- To work flexibly within the West London Centre/ Hammersmith Broadway.
- To assist in the recall of pans requiring treatment and or partner notification.
- To be part of the text service for patients sending negative results and results requiring action.
- The role will involve direct patient care, clerical, reception and administration duties and overseeing of the maintenance of a safe environment for both clients and staff
- The post holder works under the supervision of the Nursing and Health Adviser team.
- To supervise the ordering and stock levels of medical supplies.
- To provide training and leadership to the Health Care Assistants and participate in the mentorship/management of the Health Care Assistants.
- To work within boundaries of existing competence and develop skills at all times.
- The post holder is expected to maintain high standards of care, managing their time, tasks and resources effectively.
- To ensure that the environment of the clinic is clean, tidy, safe and welcoming to patients. We have evening clinics and work Saturdays. The post holder will be expected to work flexibly including Sundays if the service expands to a seven days week.
Please see attached job description and person specification to this advert for further details.
Job description
Job responsibilities
- To assist the Registered Nurse/Health Advisers/Doctors in their main daily responsibilities.
- To work flexibly within the West London Centre/ Hammersmith Broadway.
- To assist in the recall of pans requiring treatment and or partner notification.
- To be part of the text service for patients sending negative results and results requiring action.
- The role will involve direct patient care, clerical, reception and administration duties and overseeing of the maintenance of a safe environment for both clients and staff
- The post holder works under the supervision of the Nursing and Health Adviser team.
- To supervise the ordering and stock levels of medical supplies.
- To provide training and leadership to the Health Care Assistants and participate in the mentorship/management of the Health Care Assistants.
- To work within boundaries of existing competence and develop skills at all times.
- The post holder is expected to maintain high standards of care, managing their time, tasks and resources effectively.
- To ensure that the environment of the clinic is clean, tidy, safe and welcoming to patients. We have evening clinics and work Saturdays. The post holder will be expected to work flexibly including Sundays if the service expands to a seven days week.
Please see attached job description and person specification to this advert for further details.
Person Specification
Education and qualifications
Essential
- Demonstrate literacy and numeracy skills
- Evidence of further education at NVQ level or above
Desirable
- Sexual health/HIV course or qualification
Experience
Essential
- Experience in an NHS admin or clinical role
- worked in a Multi- disciplinary team
- Clinical experience in sexual health and HIV
Desirable
- experience of coordinating patient focused results
- telephone experience with people
Skills and knowledge
Essential
- Knowledge of equality and diversity
- knowledge of confideliaty, information governance and risk management
- IT skills including word and excel
Desirable
- Genuine interest in HIV and sexual health
Personal qualities
Essential
- Evidence of communicating with patients and the Multi- Disciplinary team
- Ability to make decisions and use initiative
- Ability to cope with stress in self and others
Person Specification
Education and qualifications
Essential
- Demonstrate literacy and numeracy skills
- Evidence of further education at NVQ level or above
Desirable
- Sexual health/HIV course or qualification
Experience
Essential
- Experience in an NHS admin or clinical role
- worked in a Multi- disciplinary team
- Clinical experience in sexual health and HIV
Desirable
- experience of coordinating patient focused results
- telephone experience with people
Skills and knowledge
Essential
- Knowledge of equality and diversity
- knowledge of confideliaty, information governance and risk management
- IT skills including word and excel
Desirable
- Genuine interest in HIV and sexual health
Personal qualities
Essential
- Evidence of communicating with patients and the Multi- Disciplinary team
- Ability to make decisions and use initiative
- Ability to cope with stress in self and others
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.