Chelsea and Westminster Hospital NHS Foundation Trust

Sister/Charge Nurse for Private Patients

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Job summary

The Chelsea Wing at Chelsea and Westminster Hospital is looking for an enthusiastic and experienced Sister/Charge Nurse to join their fantastic team.

This is an exciting opportunity for a UK registered nurse with a minimum of three years' experience, to deliver exceptional, patient-centred care in a unique private patient setting while enjoying all the benefits of NHS employment!

As a Sister/Charge Nurse, you'll play a vital leadership role, ensuring our patients receive outstanding care while supporting and guiding our dedicated nursing team. This dynamic position covers both the inpatient Chelsea Wing and the outpatient Westminster Wing, offering a varied and rewarding work environment.

Chelsea Wing is a state-of-the-art, 12-bedded unit providing private medical and surgical care to patients seeking the very best treatment and comfort. Adjacent to it, the Westminster Wing offers private outpatient services, running clinics Monday to Friday.

As part of our team, you'll work in a supportive environment where you can excel in your nursing practice while benefiting from NHS employment perks, including pension schemes and access to training and development opportunities.

Main duties of the job

Lead shifts in both inpatient and outpatient settings, ensuring the highest standards of patient care.

Oversee daily management of the hospital ward and its staff, providing clinical leadership and ensuring effective and efficient management of ward resources

communicating effectively with members of a multidisciplinary team to deliver high quality, evidence-led care to patients

Act as a role model for the team, ensuring high levels of clinical excellence and compassionate care

Assist in the management of resources, staffing, and equipment to meet service demands

Provide mentorship and guidance to junior colleagues, fostering professional development

Promote clinical excellence and ensure high standards of patient care

Enhance patient and customer satisfaction through a commitment to service quality

To promote a safe clinical environment for all patients, visitors and staff

To assist with any local or trust initiatives to ensure the continuous improvement of the quality of services and safeguarding of high standards of care

To be aware of all hospital policies and procedures and collaborate with other health care professionals to ensure that these are observed

To help foster a supportive working environment and maintain staff morale

Adhere to and model the standards outlined in the NMC Code of Professional Conduct

Flexibility to work shift patterns as required

About us

Proud of our workforce

Our 7,500 staffare recruited from local communities and around the world

Our staff rate us second among acute trusts in London as a place to work

Despite challenges in the NHS, our low staff vacancy rate remains significantly better than the national average

We are passionate about the health and wellbeing of our staff with a huge support offer, including our nationally-recognised free back-up care scheme and Timewise accreditation as a flexible employer

We love to develop our people, offering a range of development programmes and apprenticeships, with our healthcare support worker apprentices winning Apprentice of the Year for two years running

We offer a fantastic range of salary sacrifice schemes, from season ticket loans, bicycles and vehicles, to gym memberships, home electronics and holidays

Some roles may require weekend shifts at multiple sites.

Date posted

28 November 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£44,806 to £53,134 a year per annum incl. HCAS

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

289-SC-2328

Job locations

Chelsea and Westminster Hospital

369 Fulham Road

London

SW10 9NH

Job description

Job responsibilities

Clinical

Assess, plan, implement and evaluate individualised patient care through appropriate frameworks, including safe effective arrangements for discharge, underpinned by Trust values

Ensure the smooth running of the outpatient clinic, take all required tests including phlebotomy and assisting with minor procedures and chaperoning

Assist members of the team in the co-ordination of the clinical activities

Use clinical standards to participate in the process of monitoring the quality of care delivered. Act to ensure that nursing practice is of the highest standard, in line with Trust and CQC standards.

Supply and/or administer medication safely in line with Trust medicines policy.

Assess and support patients with adherence and understanding of their medication, advise on the promotion of health and prevention of illness

Demonstrate knowledge and skills in the education of the patient and their significant others

Assist with the evaluation of care and initiate any action required, for example liaising with the multidisciplinary team of doctors as appropriate

Review the effectiveness of the nursing care provided and initiate any action that may be required

Undertake any reasonable and relevant clinical or non-clinical functions commensurate with their banding.

Recognize and act on situations that may be detrimental to the health and well-being of the individual

Co-ordinate and support other members of the caring team who may be responsible for implementing specific aspects of nursing care.

Investigate and report accidents, incidents and losses and provide initial support for the member of staff or patient involved, in line with Trust policy.

Take on extra duties/responsibilities as delegated and agreed by the department/ ward manager or senior staff nurse, within their capability / limitations.

Professional

Maintain professional behaviour at all times and promote a positive image of Chelsea and Westminster Hospital NHS Foundation Trust at all times, in line with Trust values.

Contribute to a high-quality safe working environment in which patients receive excellent standard of care

Participate in the setting of standards for nursing practice and for care involving the multi-disciplinary team

Practice in accordance with, and aware of his/her responsibilities under the NMC Code of Professional Conduct and other appropriate NMC guidelines

Maintain a safe working environment recognising the health and safety requirements of patients, visitors and staff

Ensure all strategies, policies and protocols relating to infection control are implemented and monitored and that appropriate and timely action is taken in response to ensuring the prevention of control of infection

Protects patient confidentiality and acts according to the Data Protection Act

Maintain clear and accurate documentation in line with unit and Trust standard

Be aware of Clinical Governance and the impact it has on patient care

Understand local audit processes and take opportunities to initiate local audit and participate in Trust audits locally.

Participate in the ordering and maintenance of adequate stock level in an effective manner

Work with members of the team in implementing a quality approach to service provision, in line with Trust quality care standards.

Actively participate in incident reporting and investigation, fostering a positive attitude towards learning from incidents

Work shift patterns and weekends to suit the needs of service delivery

Education and Development

Be responsible for, and demonstrate personal professional development, maintain up to date clinical skills and ensure mandatory training is always current.

Be aware of current developments within the nursing profession and within the NHS

Participate in team and ward meetings

Participate in established research projects and clinical audit in local area

Assist in ongoing development of the ward as a positive learning environment

Ensure own appraisal is always in date and personal development plan is completed.

Work in a supportive way with learners and HCAS/MSWs, providing knowledge and feedback as required.

Participate in local teaching sessions.

Management and leadership

Manage a group of patients, in line with level of experience

Supervise the work of more junior members of the team

Manage the ward/department in the absence of the ward manager, if senior enough to do so

Demonstrate effective time management and prioritisation of workload.

Take an active role in the induction and orientation of new, agency and bank staff

Take responsibility for the teaching and education of pre and post registration students acting as a preceptor or mentor as appropriate

Demonstrate leadership and teaching skills in the supervision development and feedback of junior staff

Demonstrate procedures and supervise junior staff and students in the practice of new skills

Have an awareness of cost implications and assist in the management of resources within the clinical area e.g. equipment, supplies

Communication and relationship building

Know and utilise Trust values in all working relationships to patients, carers and staff

Demonstrate good leadership skills and ensure that communication is effective between the patient, relatives and members of the multidisciplinary team, and ensure appropriate nursing input into patient care discussions

Ensure communication is used effectively in the interests of patient care, including the use of clinical incident reporting if necessary

Communicate handover of care in a professional manner

Demonstrate politeness, courtesy and sensitivity in dealing with patients/clients, visitors/relatives and colleagues, maintaining good customer relations and recognising individuality and rights for each patient in line with Trust values

Work cohesively with all members of the ward team in ensuring that the very best services to patients are provided at all times

Work effectively within a multi-racial and cultural environment

Ensure all communication, which may be complex, contentious or sensitive, is undertaken in a responsive and inclusive manner, focusing on improvement and ways to move forward

Ensure all communication is presented appropriately to the different recipients, according to levels of understanding, type of communication being imparted and possible barriers such as language, culture, understanding or physical or mental health conditions

These duties are not exhaustive and will be reviewed with the post holder, allowing foramendments within the broad scope and band level of the role