Chelsea and Westminster Hospital NHS Foundation Trust

Health Adviser Assistant

The closing date is 16 July 2025

Job summary

Band 5 - Health Adviser Assistant

56 Dean Street, London W1D 6AQ

56 Dean Street is an award winning HIV and Sexual Health service based in Soho in the heart of London's West End.We are looking for skilled and dynamic Health Advisor Assistants to join our team.

As a Health Adviser Assistant you will be responsible for results management, this includes the recall of patients with sexually transmitted infections requiring treatment, and/or partner notification.

The post also has a clinical component in providing HIV testing, assessment for HIV Post Exposure Prophylaxes (PEP) and sexual health screen including venepuncture and processing samples.

Dean Street is the busiest clinic in Europe and the post holder would need to be able to work in an always changing environment.

Previous experienceis essential in HIV/Sexual Health,managing positive results, being able to offer skilled compassionate advice and care to our service users.

Main duties of the job

  • To assess individual patient needs and requirements without supervision.
  • To be competent in the following, with appropriate training: Venepuncture Point of care testing, Asymptomatic screening.
  • To facilitate effective communication with the multi-disciplinary team to ensure appropriate input into patient care discussions.
  • To provide information to patients diagnosed with a sexually transmitted infection: how they are acquired, transmitted and treated.
  • To provide effective partner notification to ensure contact(s) attendance and treatment as detailed in the PN policy.

About us

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We are committed to equal opportunities and believe that diversity drives innovation and excellence. As part of our dedication to equity, we actively welcome applications from individuals from the global majority, veterans and underrepresented communities. We value the unique perspectives and experiences that diverse teams bring and are committed to creating an environment where all voices are heard, respected, and empowered to succeed."

If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Details

Date posted

02 July 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£35,964 to £43,780 a year per annum incl. HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

289-SC-108

Job locations

56 Dean Street

SOHO

London

W1D 6AQ


Job description

Job responsibilities

  • The Health Adviser Assistant will be the point of contact for recalling patient diagnosed with Sexually Transmitted Infections requiring treatment or follow upwith partner notification to ensure the attendance and treatment of contacts.
  • To manage the Text results service offered to patients. To discuss issues with patients diagnosed with sexually transmitted infections including HIV for information, health education, risk reduction and support by telephone.
  • To respond to patients in crisis when they ring the health advisers and assess and refer on where appropriate.
  • To take on project and audit work as negotiated with the Senior Health Adviser.
  • The post will also have a clinical component in providing HIV testing including pre and post test discussion and be able to undertake an asymptomatic sexual health screen including venepuncture and processing samples

Please see attached job description and person specification to this advert for further details.

Job description

Job responsibilities

  • The Health Adviser Assistant will be the point of contact for recalling patient diagnosed with Sexually Transmitted Infections requiring treatment or follow upwith partner notification to ensure the attendance and treatment of contacts.
  • To manage the Text results service offered to patients. To discuss issues with patients diagnosed with sexually transmitted infections including HIV for information, health education, risk reduction and support by telephone.
  • To respond to patients in crisis when they ring the health advisers and assess and refer on where appropriate.
  • To take on project and audit work as negotiated with the Senior Health Adviser.
  • The post will also have a clinical component in providing HIV testing including pre and post test discussion and be able to undertake an asymptomatic sexual health screen including venepuncture and processing samples

Please see attached job description and person specification to this advert for further details.

Person Specification

Education

Essential

  • Evidence of recent professional development

Desirable

  • STIF, HIV or other clinically relevant course.
  • Evidence of teaching and assessing
  • A relevant counseling qualification.

Experience

Essential

  • Working within a Sexual Health clinic in a Recall or clinical role
  • Managing HIV results along with any other STI's such as Syphilis, and be able to facilitate the appropriate pathway of care for them.
  • Evidence of Teaching and assessing

Desirable

  • Risk reduction training and or experience of Health promotion and education

Aptitudes, Personal,

Essential

  • Ability to recognize individuality and rights for each patient in relation to their values, attitudes and beliefs and working with the patient accordingly
  • Competent in IT
Person Specification

Education

Essential

  • Evidence of recent professional development

Desirable

  • STIF, HIV or other clinically relevant course.
  • Evidence of teaching and assessing
  • A relevant counseling qualification.

Experience

Essential

  • Working within a Sexual Health clinic in a Recall or clinical role
  • Managing HIV results along with any other STI's such as Syphilis, and be able to facilitate the appropriate pathway of care for them.
  • Evidence of Teaching and assessing

Desirable

  • Risk reduction training and or experience of Health promotion and education

Aptitudes, Personal,

Essential

  • Ability to recognize individuality and rights for each patient in relation to their values, attitudes and beliefs and working with the patient accordingly
  • Competent in IT

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

56 Dean Street

SOHO

London

W1D 6AQ


Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

56 Dean Street

SOHO

London

W1D 6AQ


Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Senior Health Adviser

Annette Colcutt

Annette.Colcutt2@nhs.net

Details

Date posted

02 July 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£35,964 to £43,780 a year per annum incl. HCAS

Contract

Permanent

Working pattern

Full-time

Reference number

289-SC-108

Job locations

56 Dean Street

SOHO

London

W1D 6AQ


Supporting documents

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