Job summary
Ensuring that our wards a clean and have the correct equipment to enable us to deliver care is of paramount importance. The role of the Housekeeper is pivotal to providing this. The successful candidate will be expected to manage the stocks on the ward, monitor levels of equipment and reporting and monitoring faulty equipment. The Housekeeper will work closely with the senior nursing team on the ward to ensure patient safety.
Main duties of the job
Responsibilities of the role will also include to monitor cleanliness levels on the ward, monitor equipment and report any faults, this will also include liaising with medical equipment library and clinical engineering. Supporting the ward with protected mealtimes, maintenance of stock and store rooms ensuring that stock deliveries are unpacked and being stored in accordance with trust policy. Other responsibilities will include to support the patient administration team as required.
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Job description
Job responsibilities
Key responsibilities
Cleanliness
- To assist in the monitoring and maintaining cleaning standards in the wards, including spot cleaning of spillages.
- To ensure general and specialist equipment are cleaned as per policy.
- To ensure the ward is safe and tidy at all times and maintain up keep of patients bed areas.
- To identify problems with cleanliness and report as per policy and keep Ward Manager informed.
- To ensure isolation nursing areas are cleaned appropriately.
Catering
- To assist and monitor selection and ordering and serving of patient food, taking into account special needs and dietary requirements.
- To ensure patients have help to eat and drink when necessary and monitor food intake in conjunction with nursing staff.
- To ensure hot/cold snacks and drinks are available when requested.
- To assist with monitoring compliance with food hygiene regulations.
- To promote and support protected mealtimes and challenge staff and visitors who do not comply with protected time for patients.
Maintenance and Repair
- To assist and carry out monitoring of service delivery relating to cleaning, food, linen and the environment.
- To maintain records of maintenance requests and follow up as required, this includes liaising with medical equipment library or clinical engineering.
- To ensure all equipment is in a good state of repair and is decontaminated according to policy.
- To carry out equipment monitoring.
- To report pest control issues.
Stores management
- To maintain clinical store rooms receive & check order, stock up and tidy. Liaise with the relevant individual for any discrepancies.
- To assist in order and follow up of non-stock supplies.
- To support the nursing team to ensure the areas of the wards are stocked with the correct equipment.
- Avoid over ordering of equipment to support the Ward Managers with budget control.
Customer Care
- To accord respect quality, dignity and confidentiality to each patient, relative and visitor.
- To act at all times in a courteous and helpful manner to all patients, visitors and staff.
- To act as liaison between patients and relatives and the various service providers.
- To undertake any further duties appropriate to the grade as directed by the Ward Sister or Charge nurse.
Clerical responsibilities (in the absence of the ward clerk)
1. To receive patients, relatives and visitors on the ward in a friendly and welcoming manner, referring to nursing staff as necessary.
2. To deal with any telephone enquiries and ensure messages are recorded or passed on as appropriate.
3. To undertake clerical tasks relating to the safe and efficient running of the ward. This will include:
Ensuring Cerner is up to date with patient locations and admitting Consultants.
Arrange patient transport.
Check and ensure timely dispatch of electronic discharge summaries.
4. To order and check notes and stationery, to maintain adequate stock levels, as directed by nursing staff.
Job description
Job responsibilities
Key responsibilities
Cleanliness
- To assist in the monitoring and maintaining cleaning standards in the wards, including spot cleaning of spillages.
- To ensure general and specialist equipment are cleaned as per policy.
- To ensure the ward is safe and tidy at all times and maintain up keep of patients bed areas.
- To identify problems with cleanliness and report as per policy and keep Ward Manager informed.
- To ensure isolation nursing areas are cleaned appropriately.
Catering
- To assist and monitor selection and ordering and serving of patient food, taking into account special needs and dietary requirements.
- To ensure patients have help to eat and drink when necessary and monitor food intake in conjunction with nursing staff.
- To ensure hot/cold snacks and drinks are available when requested.
- To assist with monitoring compliance with food hygiene regulations.
- To promote and support protected mealtimes and challenge staff and visitors who do not comply with protected time for patients.
Maintenance and Repair
- To assist and carry out monitoring of service delivery relating to cleaning, food, linen and the environment.
- To maintain records of maintenance requests and follow up as required, this includes liaising with medical equipment library or clinical engineering.
- To ensure all equipment is in a good state of repair and is decontaminated according to policy.
- To carry out equipment monitoring.
- To report pest control issues.
Stores management
- To maintain clinical store rooms receive & check order, stock up and tidy. Liaise with the relevant individual for any discrepancies.
- To assist in order and follow up of non-stock supplies.
- To support the nursing team to ensure the areas of the wards are stocked with the correct equipment.
- Avoid over ordering of equipment to support the Ward Managers with budget control.
Customer Care
- To accord respect quality, dignity and confidentiality to each patient, relative and visitor.
- To act at all times in a courteous and helpful manner to all patients, visitors and staff.
- To act as liaison between patients and relatives and the various service providers.
- To undertake any further duties appropriate to the grade as directed by the Ward Sister or Charge nurse.
Clerical responsibilities (in the absence of the ward clerk)
1. To receive patients, relatives and visitors on the ward in a friendly and welcoming manner, referring to nursing staff as necessary.
2. To deal with any telephone enquiries and ensure messages are recorded or passed on as appropriate.
3. To undertake clerical tasks relating to the safe and efficient running of the ward. This will include:
Ensuring Cerner is up to date with patient locations and admitting Consultants.
Arrange patient transport.
Check and ensure timely dispatch of electronic discharge summaries.
4. To order and check notes and stationery, to maintain adequate stock levels, as directed by nursing staff.
Person Specification
Education certificate
Essential
- Evidence of college education
- Evidence of good standard of spoken and written English
- Working in an acute healthcare setting
- Good general health
- Able to undertake manual handling duties
- Ability to work independently and prioritise workload
Desirable
- Computer literate, familiar with Microsoft applications including teams
- Have at least 1 year experience in working in a healthcare environment
- Managing people and services
- Previous experience of working with food
Person Specification
Education certificate
Essential
- Evidence of college education
- Evidence of good standard of spoken and written English
- Working in an acute healthcare setting
- Good general health
- Able to undertake manual handling duties
- Ability to work independently and prioritise workload
Desirable
- Computer literate, familiar with Microsoft applications including teams
- Have at least 1 year experience in working in a healthcare environment
- Managing people and services
- Previous experience of working with food
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Chelsea and Westminster Hospital NHS Foundation Trust
Address
Chelsea and Westminster Hospital
Chelsea and Westminster Hospital NHS Foundation Trust. 369 Fulham Road. London. SW10 9NH
London
SW10 9NH
Employer's website
https://www.chelwest.nhs.uk/ (Opens in a new tab)