Chelsea and Westminster Hospital NHS Foundation Trust

Ward Manager Marble Hill 2

Information:

This job is now closed

Job summary

Job Summary

To be responsible for the overall management of the clinical area and the professional development of staff within that area. The Ward Manager will provide advice and support to the whole multidisciplinary team in caring for patients. The Ward Manager will be expected to maintain high standards of care and be accountable for auditing those standards. The post holder will liaise closely with colleagues in managing the provision of beds and staffing across the Division. The post holder will be responsible for maintaining a suitable and safe environment for patients and staff. On occasion the post holder will deputise for the Matron in their absence.

The post holder will be responsible for providing leadership and professional development for the nursing and support workers within the clinical area. They will provide professional advice and support to the whole multidisciplinary team in caring for patients. The post holder will also provide nursing leadership for implementation and evaluation of all education, training and development of staff. They will develop, implement and evaluate policies, guidelines and protocols for the management of patients attending the clinical area in conjunction with the specialist MDT teams. They will be responsible for the interpretation of and maintaining compliance with Trust policies.

T

Main duties of the job

Management:To be responsible for the provision of nursing care on the ward 24 hour a day.

Clinical/Professional Role:

Educational Role:

Professional Development:

About us

About the Trust

Chelsea and Westminster Hospital NHS Foundation Trust provide services from two main hospitals, Chelsea and Westminster Hospital and West Middlesex University Hospital, and a number of clinics across London and the South-East.

We have nearly 7,000 members of staff that arePROUD to Carefor nearly one million people.Both hospitals provide full clinical services, including full maternity, emergency and children's, in addition to a range of community-based services across London, such as award-winning sexual health and HIV clinics. We're one of the best performing Trusts in the country. We're also one of the top trusts to work for - our staff says they're engaged, motivated, and would recommend us as a place to work and receive treatment.

Our Trust has been rated by the Care Quality Commission as 'Good' in all five of the main domains of safe, effective, caring, responsive and well-led, giving an us overall rating of 'Good'. We've also been awarded an'Outstanding' rating for 'use of resources' by an NHS Improvement inspection.

Our facilities are some of the best in the country. We have been investing significant Capital year on year in our estate. We have recently completed a £30m expansion of our adult and neonatal critical care facilities at Chelsea and Westminster and are planning an ambitious £60m development of an Ambulatory Diagnostics Centre at West Middlesex.

Details

Date posted

27 October 2023

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,178 to £55,492 a year per anum

Contract

Permanent

Working pattern

Full-time

Reference number

289-EI-1502-A

Job locations

West Middlesex University Hospital

Twickenham Road

Isleworth

TW7 6AF


Job description

Job responsibilities

Management:

To be responsible for the provision of nursing care on the ward 24 hour a day.

Recruit and retain a workforce qualified to meet the needs of the patients in that area. This may include nursing staff, support workers, administrative staff, and housekeeping staff.

Manage ward staffing day to day to ensure effective use of resources. This includes responsibility for the duty rotas, annual and study leave, bank and agency usage.

Ensure that all staff in the area undergoes an annual performance development review and have a personal development plan (PDP). Collate all staffs PDPs in order to identify and plan the educational needs of the area.

Identify and investigate any issues of conduct, discipline and performance within your team, in accordance with trust policies and procedures, in liaison with the Divisional Matron.

Maintaining the area budget (pay and non-pay) within the agreed budget. Report and investigate any deviation from this position (both deficits and surpluses). Also to deliver savings and efficiencies in line with the Trusts objectives.

Maintain a safe and acceptable environment for patients, visitors, students and staff, reporting and taking appropriate action on any hazards, incidents, faulty equipment or inadequate standards of cleaning. Coordinate the reporting of all such incidents for the area in liaison with the Divisional Risk Manager and Matron.

Collect data and provide essential information in a timely and accurate manner as requested by the directorate and trust management teams. This could include dependency studies, manpower and a variety of audits.

To ensure safe custody and administration of drugs in accordance with Trust policies and procedures and in liaison with the pharmacy team.

Ensure the areas team is aware of trust policies and procedures and know how to access the latest versions. Disseminate any changes in policy and procedures in a timely manner. Work within these policies.

To participate in meetings and project work as identified and delegated by the Matrons, Service Managers and Lead Nurse.

Deputise and act up for the Matron if required.

To investigate and respond to informal and formal complaints in a timely manner encouraging an open and learning environment.

To monitor all incidents that occur within the clinical area undertaking root cause analysis as required. To manage any changes in practice or learning identified through incident reviews.

Clinical/Professional Role:

To act as a role model of expert clinical practice in the specialty.

To be a role model and effective leader.

To participate in direct patient care.

To work closely with carers and relatives to ensure individualized patient centred care is provided.

To obtain patient and relative feedback by undertaking clinical rounds with the aim of providing excellent standards of care.

To ensure that nursing documentation is maintained to a high standard and to audit documentation in liaison with the Matron. Be a competent user of and participate in the on-going development of the Electronic Patient Record.

To work in close liaison with other members of the multidisciplinary team.

To promote the development of evidenced based practice on the ward.

To promote clinical supervision on the ward within the Trusts strategy.

To ensure high standards of care are given to all patients, monitoring this through spot checks and clinical quality indicators outcome measures.

Explore opportunities to develop nursing roles in accordance with the Chief Nursing Officer of Englands Ten Key Roles

Advise patients on the promotion of health and the prevention of illness

To liaise with other departments in the hospital e.g. Estates, Facilities, Finance, IT,

To ensure that services supplied are of an acceptable standard and problems identified are registered and addressed. On-going or serious problems will be notified to the line manager.

Educational Role:

To identify educational needs of all members of staff through regular appraisal and review, taking appropriate action in liaison with the Matron

To be aware of the educational needs of student nurses ensuring that preceptors and assessors are available. Work in close liaison with the Practice Facilitators and other educational staff.

To be responsible for the orientation and development of new staff to the area, including the allocation of a preceptor.

To ensure the ward maintains a sound learning environment for all students.

Organise and participate in educational activities (e.g. teaching programmes) within the clinical area.

Professional Development:

To participate in own performance development review, developing and actioning a Personal Development Plan (PDP) in liaison with the Matron.

To attend appropriate educational programmes to develop his/her self and team in accordance with the needs of the service.

To adhere at all times to the NMC Code of Professional Conduct, and any other NMC guidelines and regulations.

This job description may be subject to change according to the varying needs of the service. Such changes will be made after discussion between the post holder and his/her manager.

All duties must be carried out under supervision or within Trust policy and procedure. You must never undertake any duties that are outside your area of skill or knowledge level. If you are unsure you must seek clarification from a more senior member of staff.

Job description

Job responsibilities

Management:

To be responsible for the provision of nursing care on the ward 24 hour a day.

Recruit and retain a workforce qualified to meet the needs of the patients in that area. This may include nursing staff, support workers, administrative staff, and housekeeping staff.

Manage ward staffing day to day to ensure effective use of resources. This includes responsibility for the duty rotas, annual and study leave, bank and agency usage.

Ensure that all staff in the area undergoes an annual performance development review and have a personal development plan (PDP). Collate all staffs PDPs in order to identify and plan the educational needs of the area.

Identify and investigate any issues of conduct, discipline and performance within your team, in accordance with trust policies and procedures, in liaison with the Divisional Matron.

Maintaining the area budget (pay and non-pay) within the agreed budget. Report and investigate any deviation from this position (both deficits and surpluses). Also to deliver savings and efficiencies in line with the Trusts objectives.

Maintain a safe and acceptable environment for patients, visitors, students and staff, reporting and taking appropriate action on any hazards, incidents, faulty equipment or inadequate standards of cleaning. Coordinate the reporting of all such incidents for the area in liaison with the Divisional Risk Manager and Matron.

Collect data and provide essential information in a timely and accurate manner as requested by the directorate and trust management teams. This could include dependency studies, manpower and a variety of audits.

To ensure safe custody and administration of drugs in accordance with Trust policies and procedures and in liaison with the pharmacy team.

Ensure the areas team is aware of trust policies and procedures and know how to access the latest versions. Disseminate any changes in policy and procedures in a timely manner. Work within these policies.

To participate in meetings and project work as identified and delegated by the Matrons, Service Managers and Lead Nurse.

Deputise and act up for the Matron if required.

To investigate and respond to informal and formal complaints in a timely manner encouraging an open and learning environment.

To monitor all incidents that occur within the clinical area undertaking root cause analysis as required. To manage any changes in practice or learning identified through incident reviews.

Clinical/Professional Role:

To act as a role model of expert clinical practice in the specialty.

To be a role model and effective leader.

To participate in direct patient care.

To work closely with carers and relatives to ensure individualized patient centred care is provided.

To obtain patient and relative feedback by undertaking clinical rounds with the aim of providing excellent standards of care.

To ensure that nursing documentation is maintained to a high standard and to audit documentation in liaison with the Matron. Be a competent user of and participate in the on-going development of the Electronic Patient Record.

To work in close liaison with other members of the multidisciplinary team.

To promote the development of evidenced based practice on the ward.

To promote clinical supervision on the ward within the Trusts strategy.

To ensure high standards of care are given to all patients, monitoring this through spot checks and clinical quality indicators outcome measures.

Explore opportunities to develop nursing roles in accordance with the Chief Nursing Officer of Englands Ten Key Roles

Advise patients on the promotion of health and the prevention of illness

To liaise with other departments in the hospital e.g. Estates, Facilities, Finance, IT,

To ensure that services supplied are of an acceptable standard and problems identified are registered and addressed. On-going or serious problems will be notified to the line manager.

Educational Role:

To identify educational needs of all members of staff through regular appraisal and review, taking appropriate action in liaison with the Matron

To be aware of the educational needs of student nurses ensuring that preceptors and assessors are available. Work in close liaison with the Practice Facilitators and other educational staff.

To be responsible for the orientation and development of new staff to the area, including the allocation of a preceptor.

To ensure the ward maintains a sound learning environment for all students.

Organise and participate in educational activities (e.g. teaching programmes) within the clinical area.

Professional Development:

To participate in own performance development review, developing and actioning a Personal Development Plan (PDP) in liaison with the Matron.

To attend appropriate educational programmes to develop his/her self and team in accordance with the needs of the service.

To adhere at all times to the NMC Code of Professional Conduct, and any other NMC guidelines and regulations.

This job description may be subject to change according to the varying needs of the service. Such changes will be made after discussion between the post holder and his/her manager.

All duties must be carried out under supervision or within Trust policy and procedure. You must never undertake any duties that are outside your area of skill or knowledge level. If you are unsure you must seek clarification from a more senior member of staff.

Person Specification

Application Form and interview

Essential

  • RGN
  • Post Registration education in diabetes or another subject
  • Teaching and assessing qualification
  • Nursing degree
  • Relevant post registration qualification in acute care

Desirable

  • Diabetic or management course
  • Leadership course or the willingness to undertake a qualification in management -2-
  • Previous experience in recruitment
  • People management experience
  • Previous experience in auditing

Shorlisting

Essential

  • RGN
  • 1-2 year band 6
  • Knowledge of clinical governance
  • Computer literate
  • Excellent problem solving skills
  • Knowledge of clinical governance

Desirable

  • Diabetic course
Person Specification

Application Form and interview

Essential

  • RGN
  • Post Registration education in diabetes or another subject
  • Teaching and assessing qualification
  • Nursing degree
  • Relevant post registration qualification in acute care

Desirable

  • Diabetic or management course
  • Leadership course or the willingness to undertake a qualification in management -2-
  • Previous experience in recruitment
  • People management experience
  • Previous experience in auditing

Shorlisting

Essential

  • RGN
  • 1-2 year band 6
  • Knowledge of clinical governance
  • Computer literate
  • Excellent problem solving skills
  • Knowledge of clinical governance

Desirable

  • Diabetic course

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

West Middlesex University Hospital

Twickenham Road

Isleworth

TW7 6AF


Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

West Middlesex University Hospital

Twickenham Road

Isleworth

TW7 6AF


Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Matron

Julia Dufour

j.dufour@nhs.net

02083216785

Details

Date posted

27 October 2023

Pay scheme

Agenda for change

Band

Band 7

Salary

£49,178 to £55,492 a year per anum

Contract

Permanent

Working pattern

Full-time

Reference number

289-EI-1502-A

Job locations

West Middlesex University Hospital

Twickenham Road

Isleworth

TW7 6AF


Supporting documents

Privacy notice

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