Pharmacy Office Administrator

Chelsea and Westminster Hospital NHS Foundation Trust

Information:

This job is now closed

Job summary

The post holder has the responsibility of providing an effective and comprehensive delivery of services from the Pharmacy Office to the whole department. In addition the post holder will maintain workforce information, provide administrative support when required on specific projects and activities, be involved in the training and development of new or inexperienced staff and for developing systems for service provision that enhance the efficiency of the secretarial and administration team.

Main duties of the job

1. Managing and entering the data onto the Healthroster system to maintain the annual leave records for all Pharmacy staff and creating reports as requested.

2. Managing and entering the data to maintain the TOIL records for all Pharmacy staff.

3. Take all incoming telephone calls for absences on a daily basis, which requires dealing with confidential and sensitive information and recording all and sending the created reports to HR on a monthly basis.

4. Design, negotiate and manage departmental rotas on agreed timelines in the following areas, to support the operational management of the department and deal with staffing issues in relation to these.

5. Responsible for office stock replenishment, managing the Pharmacy stationary expenditure, ordering non pay consumables, monitoring stock levels of stationery and generating orders as necessary.

6. Produce reports on the Epay system to instruct payroll on a monthly basis to administer the claims for Pharmacy payments and deal with any problems relating to these.

7. Data entry of Staff Bank and Agency Staff shifts onto the Healthroster system for payment.

8. Manage the induction programmes for new starters.

9. Provide induction training to new staff members, on the Pharmacy office policies and procedures and all other administrative duties.

About us

Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.

Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.

We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.

We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.

The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.

Some roles may require weekend shifts at multiple sites.

Date posted

14 November 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£31,944 to £34,937 a year per annum incl. HCAS

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

289-CSS-1672

Job locations

Chelsea & Westminster Hospital

369 Fulham Road

London

SW10 9NH


Job description

Job responsibilities

Key relationships

  • Pharmacy Staff
  • Managers and staff within other departments
  • Other healthcare professionals

Job description

Job responsibilities

Key relationships

  • Pharmacy Staff
  • Managers and staff within other departments
  • Other healthcare professionals

Person Specification

Experience

Essential

  • Proven record of work experience in a relevant area of practice e.g. secretarial or administrative
  • Broad based administrative experience
  • Experience of using various office systems including recording financial data and analysis of statistical information.
  • Education and training of staff
  • Experience of change management and/or project work that influenced change

Desirable

  • Experience of working in NHS
  • IT systems, procedure writing and service audit

Skills and Knowledge - Special Aptitudes

Essential

  • Organisation and prioritisation skills
  • Interpersonal skills
  • Works independently and manages own workload
  • Use initiative
  • Work to a deadline
  • Motivate self and others
  • Ability to negotiate and deal with complaints in the first instance
  • Word processing, e-mail, accurate data entry skills , Excel, internet and PowerPoint
  • Good problem solving skills

Persoanl Qualities

Essential

  • Cope well within a busy environment
  • Team worker able to relate to all grades of staff
  • Methodical with attention to detail
  • Punctual and reliable
Person Specification

Experience

Essential

  • Proven record of work experience in a relevant area of practice e.g. secretarial or administrative
  • Broad based administrative experience
  • Experience of using various office systems including recording financial data and analysis of statistical information.
  • Education and training of staff
  • Experience of change management and/or project work that influenced change

Desirable

  • Experience of working in NHS
  • IT systems, procedure writing and service audit

Skills and Knowledge - Special Aptitudes

Essential

  • Organisation and prioritisation skills
  • Interpersonal skills
  • Works independently and manages own workload
  • Use initiative
  • Work to a deadline
  • Motivate self and others
  • Ability to negotiate and deal with complaints in the first instance
  • Word processing, e-mail, accurate data entry skills , Excel, internet and PowerPoint
  • Good problem solving skills

Persoanl Qualities

Essential

  • Cope well within a busy environment
  • Team worker able to relate to all grades of staff
  • Methodical with attention to detail
  • Punctual and reliable

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

Chelsea & Westminster Hospital

369 Fulham Road

London

SW10 9NH


Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Chelsea and Westminster Hospital NHS Foundation Trust

Address

Chelsea & Westminster Hospital

369 Fulham Road

London

SW10 9NH


Employer's website

https://www.chelwest.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Pharmacy Business Manager

Lisa Distefano

lisa.distefano@nhs.net

02033152810

Date posted

14 November 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£31,944 to £34,937 a year per annum incl. HCAS

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

289-CSS-1672

Job locations

Chelsea & Westminster Hospital

369 Fulham Road

London

SW10 9NH


Supporting documents

Privacy notice

Chelsea and Westminster Hospital NHS Foundation Trust's privacy notice (opens in a new tab)