Job summary
An exciting opportunity has arisen to join the Clinical Imaging team at the West Middlesex University Hospital as a MDT/Cancer Pathway Coordinator. The MDT Coordinator is an essential part of the whole team providing high quality and prompt care to cancer patients.
The post holder will have specific responsibility for the management of target cancer pathway Radiology referrals. This involves working closely with modality leads and booking teams and liaising with clinicians, speciality Cancer Pathway navigators and members of the Multidisciplinary Teams (MDT) throughout the Trust.The main duties of the role will be to cover to provide comprehensive MDT coordination and pathway management and analysis to patients. This is supported by effective pathway monitoring and robust patient tracking list (PTL) management to provide the opportunity to mitigate pathways deviating from timed milestones. In collaboration with diagnostic and clinical services, this ensures a consistent and equitable access for patients and enables the Trust to achieve compliance with the national cancer waiting times performance standards.Excellent communication, organisational and interpersonal skills are essential. You will also need to be flexible, have an appreciation of the confidential nature of the work and be able to manage workloads. Computer literacy would be desirable as you will be expected to input and extract information from the Patient Administrative System - Cerner Millennium (CRS).
Main duties of the job
Work closely with modality leads and booking teams, liaising with clinicians, speciality Cancer Pathway navigators and members of the Multi-disciplinary Teams (MDT).
Actively track all Target requests referred to the Radiology department ensuring all Target orders are vetted, booked and reported in the required timeframes.
Liaise with imaging leads if there are capacity issues for booking in target appointments.
Work in a team environment to provide appropriate support and advice to other clerical staff as necessary.
Exercise independent judgement and initiative when problems arise, taking the necessary action to resolve the problems or referring to the appropriate person.
Phone patients to make appointments provide instructions, reminders and information where necessary.
Working with colleagues and assisting team members as necessary.
Ensure all patient demographics and contact details are kept up to date on Cerner.
When accessing patient records ensure computerised tracking systems are used appropriately.
Phone patients to provide instructions, reminders and information where necessary.
Monitor pending referrals vs capacity, liaising closely with the Administrative team to ensure clinics are booked optimally and the service runs smoothly.
Liaise with Consultants and members of the MDT to obtain all relevant information as required.
About us
Chelsea and Westminster Hospital NHS Foundation Trust is one of England's top-performing and safest trusts. We operate two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital--along with award-winning clinics across North West London.
Our nearly 7,500 staff care for a diverse population of 1.5 million, providing full clinical services, including maternity, A&E, and children's services, plus specialist HIV and sexual health clinics. The Care Quality Commission rates us 'Good' in safety, effectiveness, care, and responsiveness, and 'Outstanding' in leadership and resource use.
We continually invest in our facilities, including a £30m expansion of critical care at Chelsea and Westminster and an £80m Ambulatory Diagnostic Centre at West Middlesex.
We welcome applications for flexible working arrangements, accommodating requests where possible to support our staff and patient needs.
The Trust is committed to equality and welcomes applications from all, regardless of background. Adjustments can be made for disabled candidates. Early application is advised as vacancies may close once sufficient applications are received. If you haven't heard from us within three weeks of the closing date, your application was likely unsuccessful. Employment is subject to a six-month probationary period.
Some roles may require weekend shifts at multiple sites.
Job description
Job responsibilities
Monitor Cancer Patient Target List (PTL) on a daily basis to ensure that patients are not exceeding the cancer waiting times standards.Actively track all Target requests referred to the Radiology department ensuring all target orders are vetted, booked and reported in the required timeframes.Ensuring patients are booked according to the appropriate target pathway; escalating issues before breeching of any target occurs and highlighting any potential delays which may affect timely patient treatment.To be proactive in the pathway management of all suspected and diagnosed cancer patients from referral to treatment.Flag any routine scans that have been escalated from routine to target with the relevant modality and ensure any appointments are vetted/booked within the Cancer Pathway waiting times.To be the first point of contact for speciality teams to answer any questions they have regarding diagnostic imaging tests for patients on Cancer pathways.Escalating to Services when next steps in pathways may delay diagnosis or treatment.To collect and record cancer waiting time and clinical data and report potential or actual breaches.Monitoring and recording the outcomes at each stage in the patients journey with particular reference to pathway tracking and collection of national cancer datasets.Track and investigate patients along their care pathway to ensure achievement of cancer waiting times targets.Use knowledge of NHS performance targets to proactively inform the Cancer Data Manager of prospective breaches and assist in monitoring and accurately reporting breeches of cancer waiting times targets.To communicate effectively with CW/WM staff at all levels and liaise with offsite staff and other tertiary health providers to ensure the required data is collected and reported according to national and local deadlines.Attend and participate in meetings relevant to the role as required.Process confidential patient-sensitive documentation to and from patients, other healthcare professionals and external agencies.Deal with concerns/complaints as appropriate, immediately escalating where necessary to the appropriate manager for prompt action.Phone patients to make appointments provide instructions, reminders and information where necessary.Ensure all patient demographics and contact details are kept up to date on Cerner.
Job description
Job responsibilities
Monitor Cancer Patient Target List (PTL) on a daily basis to ensure that patients are not exceeding the cancer waiting times standards.Actively track all Target requests referred to the Radiology department ensuring all target orders are vetted, booked and reported in the required timeframes.Ensuring patients are booked according to the appropriate target pathway; escalating issues before breeching of any target occurs and highlighting any potential delays which may affect timely patient treatment.To be proactive in the pathway management of all suspected and diagnosed cancer patients from referral to treatment.Flag any routine scans that have been escalated from routine to target with the relevant modality and ensure any appointments are vetted/booked within the Cancer Pathway waiting times.To be the first point of contact for speciality teams to answer any questions they have regarding diagnostic imaging tests for patients on Cancer pathways.Escalating to Services when next steps in pathways may delay diagnosis or treatment.To collect and record cancer waiting time and clinical data and report potential or actual breaches.Monitoring and recording the outcomes at each stage in the patients journey with particular reference to pathway tracking and collection of national cancer datasets.Track and investigate patients along their care pathway to ensure achievement of cancer waiting times targets.Use knowledge of NHS performance targets to proactively inform the Cancer Data Manager of prospective breaches and assist in monitoring and accurately reporting breeches of cancer waiting times targets.To communicate effectively with CW/WM staff at all levels and liaise with offsite staff and other tertiary health providers to ensure the required data is collected and reported according to national and local deadlines.Attend and participate in meetings relevant to the role as required.Process confidential patient-sensitive documentation to and from patients, other healthcare professionals and external agencies.Deal with concerns/complaints as appropriate, immediately escalating where necessary to the appropriate manager for prompt action.Phone patients to make appointments provide instructions, reminders and information where necessary.Ensure all patient demographics and contact details are kept up to date on Cerner.
Person Specification
Essential and Desirable
Essential
- Experience of handling highly sensitive information
- Experience of using Microsoft Word, Excel, Outlook
- Able to communicate with all grades of staff and all staff groups
- Able to work under pressure and with regular deadlines
- Able to demonstrate organization and administrative skills
- Pro-active and self-motivated with ability to act on own initiative
Desirable
- Previous NHS Experience
- An understanding of medical terminology relevant to the role
Person Specification
Essential and Desirable
Essential
- Experience of handling highly sensitive information
- Experience of using Microsoft Word, Excel, Outlook
- Able to communicate with all grades of staff and all staff groups
- Able to work under pressure and with regular deadlines
- Able to demonstrate organization and administrative skills
- Pro-active and self-motivated with ability to act on own initiative
Desirable
- Previous NHS Experience
- An understanding of medical terminology relevant to the role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).