Job summary
The Cancer Data Improvement Lead will be a member of the Information team, with dedicated responsibility to support the Cancer Performance Service. The post holder will be responsible to deliver sustainable improvements to data quality through improving data collection processes across a number of key COSD data items to meet national targets including; staging data, HNA compliance and treatment summaries.
The post holder will support both the Information team and Cancer Performance team in ensuring that effective CWT and COSD data intelligence strategies are in place and regularly reviewed, as well as will oversee the cancer performance function and also work with other senior members of the Trust, to develop the strategy and aid achievement of national standards.
The post holder will be the lead contact for all RM Partners data queries and requests and providing assurance on the delivery of the objectives as outlined within the job description.
Main duties of the job
The Cancer Data Improvement Lead will be a member of the Information team, with dedicated responsibility to support the Cancer Performance Service. The post holder will be responsible to deliver sustainable improvements to data quality through improving data collection processes across a number of key COSD data items to meet national targets including; staging data, HNA compliance and treatment summaries.
The post holder will support both the Information team and Cancer Performance team in ensuring that effective CWT and COSD data intelligence strategies are in place and regularly reviewed, as well as will oversee the cancer performance function and also work with other senior members of the Trust, to develop the strategy and aid achievement of national standards.
The post holder will be the lead contact for all RM Partners data queries and requests and providing assurance on the delivery of the objectives as outlined within the job description.
About us
Chelsea and Westminster Hospital NHS Foundation Trust provide services from two main hospitals,
Chelsea and Westminster Hospital and West Middlesex University Hospital, and a number of clinics across London and the South-East.
We have nearly 7,000 members of staff that are PROUD to Care for nearly one million people.
Both hospitals provide full clinical services, including full maternity, emergency and children's,
in addition to a range of community-based services across London, such as award-winning sexual health and HIV clinics.
We're one of the best performing Trusts in the country. We're also one of the top trusts to work for -
our staff says they're engaged, motivated, and would recommend us as a place to work and receive treatment.
Our Trust has been rated by the Care Quality Commission as 'Good' in all five of the main domains of safe,
effective, caring, responsive and well-led, giving an us overall rating of 'Good'. We've also been awarded an
'Outstanding' rating for 'use of resources' by an NHS Improvement inspection.
Our facilities are some of the best in the country. We have been investing significant Capital year on year in our estate.
We have recently completed a £30m expansion of our adult and neonatal critical care facilities at Chelsea and Westminster
and are planning an ambitious £60m development of an Ambulatory Diagnostics Centre at West Middlesex.
Job description
Job responsibilities
The post holder will be accountable for collating data required to:
- Understand implementation of the Faster Diagnosis Best Practice Pathways in line with national data requirements
- Support other RM Partners programme to deadline including; audits for the Treatment Variation programme, inequalities metrics, RDC NSS minimum dataset and other ad-hoc requests.
Strategy & Transformation
- To develop and deliver plans to improve compliance in staging and personalised care COSD data items across the Trust and by speciality, as required. This can incorporate a wide range of activities including; digital developments to Cancer Information Management systems, improving collection processes and/or training of clinical/operational staff.
- Build strong relationships with senior internal stakeholders such as clinical and general management leaders through effective communication and service delivery to deliver data collection requirements.
- Provide information on current compliance, areas of focus and new processes in a form in which it can be understood and acted upon by operational and clinical leads.
Data Quality
- Gain understanding on how cancer data flows throughout the Trust
- To support management and operational staff with information and advice to resolve data quality issues.
- To be actively involved in the specification and design of reports that measure data quality and highlight data quality issues, relating to the divisional clinical activity, including any bespoke information systems managed with the division.
- Proactively identify areas where data quality adversely impacts the Trusts data compliance and manual audits, and to liaise with the Data Quality team to ensure improvements. This may involve working with service managers and other Trust staff to resolve issues.
- Maintaining an awareness of data quality issues highlighted by any analyses, and to work with the Trust Data Quality leads to ensure an on-going emphasis and improvement in Data Quality.
Information
- To gain & maintain full working knowledge of NHSE/ NHS digital information requirements and technical guidance (most notably CWT and COSD).
- To gain & maintain full working knowledge of the Trust's information systems (SQL, QlikView, QlikSense), ensuring at all times that any changes which may impact on specific analyses are incorporated.
- To gain and maintain an in-depth knowledge of the Trusts data collection processes and understanding how these can be improved.
- To develop a full working knowledge of in-house programming techniques needed for data extraction.
- Identify root cause of delivery issues (e.g., system configuration, manual processes, patterns in workflows, repeat calls etc.).
- To liaise with Trust information users to understand their role in increasing data completeness, and to evaluate and advise them on an appropriate analysis.
- To gain a full understanding of cancer pathways from referral to diagnosis, treatment and personalised care.
- To liaise regularly with the RM Partners Information Team and other RM Partners project managers as required.
- To attend regular meetings with RM Partners to update on progress against key objectives.
- To extract, manipulate, analyse, interpret and present information for all levels of Trust staff, using the most appropriate specialist methodology.
- To support the submission of statutory returns to NHS England and other external bodies as required, ensuring that all deadlines are met.
Management Responsibilities
- Support the delivery of strategic service transformation projects within the sector which need to provide in-depth intelligence to inform decision making, business planning, and the measurement of improvement in performance and quality.
- Foster a culture of customer service by working closely with the decision-support function, responding effectively to the needs of the organisation and pro-actively seeking to add value to the organisation through information analyses, tools and methods.
- Foster close working relations with departments such as ICT in developing and maintaining quality information and information reporting systems.
- Review and contribute to the development of Information Management and Data Quality policies and procedures to meet the needs of the Trust.
Job description
Job responsibilities
The post holder will be accountable for collating data required to:
- Understand implementation of the Faster Diagnosis Best Practice Pathways in line with national data requirements
- Support other RM Partners programme to deadline including; audits for the Treatment Variation programme, inequalities metrics, RDC NSS minimum dataset and other ad-hoc requests.
Strategy & Transformation
- To develop and deliver plans to improve compliance in staging and personalised care COSD data items across the Trust and by speciality, as required. This can incorporate a wide range of activities including; digital developments to Cancer Information Management systems, improving collection processes and/or training of clinical/operational staff.
- Build strong relationships with senior internal stakeholders such as clinical and general management leaders through effective communication and service delivery to deliver data collection requirements.
- Provide information on current compliance, areas of focus and new processes in a form in which it can be understood and acted upon by operational and clinical leads.
Data Quality
- Gain understanding on how cancer data flows throughout the Trust
- To support management and operational staff with information and advice to resolve data quality issues.
- To be actively involved in the specification and design of reports that measure data quality and highlight data quality issues, relating to the divisional clinical activity, including any bespoke information systems managed with the division.
- Proactively identify areas where data quality adversely impacts the Trusts data compliance and manual audits, and to liaise with the Data Quality team to ensure improvements. This may involve working with service managers and other Trust staff to resolve issues.
- Maintaining an awareness of data quality issues highlighted by any analyses, and to work with the Trust Data Quality leads to ensure an on-going emphasis and improvement in Data Quality.
Information
- To gain & maintain full working knowledge of NHSE/ NHS digital information requirements and technical guidance (most notably CWT and COSD).
- To gain & maintain full working knowledge of the Trust's information systems (SQL, QlikView, QlikSense), ensuring at all times that any changes which may impact on specific analyses are incorporated.
- To gain and maintain an in-depth knowledge of the Trusts data collection processes and understanding how these can be improved.
- To develop a full working knowledge of in-house programming techniques needed for data extraction.
- Identify root cause of delivery issues (e.g., system configuration, manual processes, patterns in workflows, repeat calls etc.).
- To liaise with Trust information users to understand their role in increasing data completeness, and to evaluate and advise them on an appropriate analysis.
- To gain a full understanding of cancer pathways from referral to diagnosis, treatment and personalised care.
- To liaise regularly with the RM Partners Information Team and other RM Partners project managers as required.
- To attend regular meetings with RM Partners to update on progress against key objectives.
- To extract, manipulate, analyse, interpret and present information for all levels of Trust staff, using the most appropriate specialist methodology.
- To support the submission of statutory returns to NHS England and other external bodies as required, ensuring that all deadlines are met.
Management Responsibilities
- Support the delivery of strategic service transformation projects within the sector which need to provide in-depth intelligence to inform decision making, business planning, and the measurement of improvement in performance and quality.
- Foster a culture of customer service by working closely with the decision-support function, responding effectively to the needs of the organisation and pro-actively seeking to add value to the organisation through information analyses, tools and methods.
- Foster close working relations with departments such as ICT in developing and maintaining quality information and information reporting systems.
- Review and contribute to the development of Information Management and Data Quality policies and procedures to meet the needs of the Trust.
Person Specification
Education and Qualifications
Essential
- Educated to degree level in computer or information science, Engineering and other technical discipline or equivalent experience
- Evidence of post-qualifying continued professional development.
Desirable
- Clinical or operational experience within cancer specialties.
- Teaching and assessing qualification.
- Management/Leadership qualification.
Experience
Essential
- Proven experience in analysing and interpreting complex datasets and the production of performance data sets and dashboards.
- Experience in working with databases and business intelligence tools.
- Experience of developing policies and protocols.
- Experience of leading service development projects.
- Experience of participating in clinical audit.
- Understanding of quality assurance and experience in leading change, innovation and practice development.
- Experience of disseminating work through presentation and publication.
Desirable
- Budgetary management experience.
- Experience in staff recruitment, appraisal and personal development planning.
- Experience in managing performance, capability, sickness, grievance, and disciplinary processes.
Skills and Knowledge
Essential
- Knowledge of CWT guidelines.
- Knowledge of current initiatives and developments related to delivery of cancer services.E
- Ability to interpret reports and advise managers on likely problem areas using narrative and graphical presentations
- Experience of querying SQL
- Excellent communication and interpersonal skills.
- Report writing and presentation skills.
- Advanced problem solving and analytical skills.
- Competent in use of clinical applications (Somerset/Infoflex) and relevant PAS.
- Competent in the use of Excel, Word and Outlook.
- Awareness of informatics strategies in the NHS.
Desirable
- Knowledge of Qlikview and Qlik Sense.
- Knowledge and experience of using Somerset
Person Specification
Education and Qualifications
Essential
- Educated to degree level in computer or information science, Engineering and other technical discipline or equivalent experience
- Evidence of post-qualifying continued professional development.
Desirable
- Clinical or operational experience within cancer specialties.
- Teaching and assessing qualification.
- Management/Leadership qualification.
Experience
Essential
- Proven experience in analysing and interpreting complex datasets and the production of performance data sets and dashboards.
- Experience in working with databases and business intelligence tools.
- Experience of developing policies and protocols.
- Experience of leading service development projects.
- Experience of participating in clinical audit.
- Understanding of quality assurance and experience in leading change, innovation and practice development.
- Experience of disseminating work through presentation and publication.
Desirable
- Budgetary management experience.
- Experience in staff recruitment, appraisal and personal development planning.
- Experience in managing performance, capability, sickness, grievance, and disciplinary processes.
Skills and Knowledge
Essential
- Knowledge of CWT guidelines.
- Knowledge of current initiatives and developments related to delivery of cancer services.E
- Ability to interpret reports and advise managers on likely problem areas using narrative and graphical presentations
- Experience of querying SQL
- Excellent communication and interpersonal skills.
- Report writing and presentation skills.
- Advanced problem solving and analytical skills.
- Competent in use of clinical applications (Somerset/Infoflex) and relevant PAS.
- Competent in the use of Excel, Word and Outlook.
- Awareness of informatics strategies in the NHS.
Desirable
- Knowledge of Qlikview and Qlik Sense.
- Knowledge and experience of using Somerset
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).