Job summary
Opportunity has risen for a full review of the staff roles within the Emergency Preparedness Resilience and Response team at the Chelsea and Westminster Foundation Trust. A new second qualified 'Emergency Planning Manager' role has been created.
We are looking for an enthusiastic, flexible and compassionate colleague to help support service improvements and innovations. Embedding a busy delivery of training and exercising to all levels of staff to ensure our incident response plans are thoroughly tested and our Trust compliant with regulatory standards.
The post holder working in close liaison with the Trust Head of Emergency Preparedness Resilience and Response (EPRR) / Business Continuity and Lead for Mortuaries, will work in close collaboration with a range of stakeholders and service users to provide a professional delivery, promoting excellence throughout practice.
If you have EPRR experience, are an excellent team player and flexible and committed to provide the highest standards of readiness to ensure our Trust is prepared for any incident, we would love to hear from you.
Main duties of the job
The post holder will work within the EPRR team to deliver and maintain an effective Emergency Preparedness, Resilience and Response (EPRR) service to support the implementation of EPRR plans across the Trust.
To co-ordinate the support and guidance to ensure the Trust meets their statutory and regulatory duties in relation to EPRR.
To work across all of the Trust sites liaising with relevant external partners deputising for the Head of EPRR /BC and Lead for Mortuaries as required.
Alongside the Head of EPRR / BC and Lead for Mortuaries provide expert emergency and contingency planning advice, information and support to relevant Trust wide staff / committees, including the Trust Board, Trust Board Clinical Governance and Risk Monitoring Committee, Trust Management Executive, Trust Clinical Governance Committee, Trust Risk Management and Divisional Boards.
Development and delivery of specialist training and exercises to all staff groups across the Trust to ensure staff and patients maintain safety.
Ensure comprehensive debriefing and action plans including associated recommendations to address gaps / weaknesses in the Trust's systems.
About us
Chelsea and Westminster Hospital NHS Foundation Trust provide services from two main hospitals, Chelsea and Westminster Hospital and West Middlesex University Hospital, and a number of clinics across London and the South-East.
We have nearly 7,000 members of staff that are PROUD to Care for nearly one million people.
Both hospitals provide full clinical services, including full maternity, emergency and children's, in addition to a range of community-based services across London, such as award-winning sexual health and HIV clinics.
We're one of the best performing Trusts in the country. We're also one of the top trusts to work for - our staff says they're engaged, motivated, and would recommend us as a place to work and receive treatment.
Our Trust has been rated by the Care Quality Commission as 'Good' in all five of the main domains of safe, effective, caring, responsive and well-led, giving an us overall rating of 'Good'. We've also been awarded an 'Outstanding' rating for 'use of resources' by an NHS Improvement inspection.
Our facilities are some of the best in the country. We have been investing significant Capital year on year in our estate.
We have recently completed a £30m expansion of our adult and neonatal critical care facilities at Chelsea and Westminster and are planning an ambitious £60m development of an Ambulatory Diagnostics Centre at West Middlesex.
Job description
Job responsibilities
The post holder will work within the EPRR team to deliver and maintain an effective service to support the implementation of Incident Response Plans across the Trust.
Working across all of the Trust sites liaising with relevant external partners deputising for the Head of EPRR as required.
Alongside the Head of EPRR / BC and Lead for Mortuaries provide expert emergency and contingency planning advice, information and support to relevant Trust wide staff.
To co-ordinate the support and guidance to ensure the Trust meets their statutory and regulatory duties in relation to EPRR.
Development and delivery of specialist training and exercises to all staff groups across the Trust to ensure staff and patients maintain safety.
Ensure comprehensive debriefing and action plans including associated recommendations to address gaps / weaknesses in the Trusts systems.
ROLES and RESPONSIBILITIES
- Support the team to deliver all aspects of EPRR to ensure the Trust meets the NHS England core standards in EPRR
- Review new national polices, guidance and regulations to determine how they apply to the Trusts response within the field of emergency planning
- Know and understand the roles and responsibilities of all responding organisations in the event of a significant incident or emergency
- Have knowledge of and be able to teach others re the Civil Contingencies Act and understanding the roles of Category 1and 2 responders
- Understanding of the principles and practice of risk management, investigation and mitigation in the context of governance in the NHS
- Provide support and specialist guidance to Trust response teams in the event of a major incident or business continuity incident at an operational and tactical level
- To represent the Trust at local multi-agency emergency planning fora
- To lead projects and working groups related to emergency preparedness within the Trust
- To ensure the Incident Control Centres and associated equipment across the Trust is maintained ready for use in the event of an incident
- Responsible for the installation and maintenance of Incident Coordination Centre equipment. This responsibility includes the adaptation and maintenance of existing information systems such as incident communication flows
- Review and maintain emergency and business continuity plans for all services across the Trust
- Identify critical activities and ensure service level interdependencies do not conflict with one another; adjust plan as required following review
- Support the updates for all Incident Response Plans required by the Trust including policy development, implementation and review
STAFF MANAGEMENT
- Support senior staff in the implementation and management of changes relating to emergency planning and resilience
- Support the formation of the Trust response in the development of advances in emergency planning and resilience
- Represent the Trust at meetings with other relevant authorities and organisations in relation to emergency planning and resilience
- Support the development of an innovative business approach with an emphasis on making the best use of the Head of EPRRs resources, time and effort to optimise performance
FINANCIAL MANAGEMENT
- Be responsible to the Head of EPRR/BC / Lead for Mortuaries for the financial control of resources associated with EPRR
- Knowledge of Financial Systems e.g. monitoring budget management, processing invoices and procurement
- Lead specific projects to improve financial management as agreed with the Head of EPRR / BC
- Participate in the business planning process, producing capital and revenue business cases and proposals for service development
COMMUNICATION
- Maintain the EPRR intranet section ensuring contents is up to date and user friendly
- Work with the Communication Department to contribute to the maintenance of robust lines of communication for alerting and responding to incidents to fulfil warning and informing requirements
- Maintain an accurate staff cascade list to ensure emergency activation lists are effectives
- Produce quarterly emergency planning reports including progress against plans, incident and exercise reports
- Lead the six monthly communication exercises and produce a report to identify findings and learning
- Actively promote and represent the Trust with positive and appropriate contributions at meetings
- Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
- Experience of creating and giving presentations to a varied group of internal and external stakeholders
- Motivational skills to encourage collaborative working
TEACHING AND TRAINING
- Promote a positive learning environment and contribute to a meaningful educational experience for all new starters/learners through induction supporting competency assessments in order to achieve and maintain competencies across both sites
- Act as a role model in delivering high standards of evidence based training for the professional delivery of EPRR, promoting excellence throughout practice
- Support the delivery of a range of emergency planning and business continuity training and development programmes for all staff across the Trust
- Support delivery of the Trust exercise programme to test emergency and business continuity programmes and policies across the Trust to ensure and maintain staff and patient safety and well-being
- To support the design, implement and the review of teaching sessions for all key staff e.g. Clinical Site Managers, embedding an ethos of consistent learning and sharing together
- Support development of an ongoing strategy to ensure that all staff receive refresher training in issues relating to emergency planning and business continuity
- Liaise with managers and the Learning Development Team to ensure emergency planning / business continuity training is included within Training and Development plans for relevant staff
- Develop and initiate exercises for specific parts of the major incident plan or Trust emergency / continuity plans
- Review the responses to any exercise within the Trust, produce a report with recommendations for improvements and summarise results for Head of Emergency Planning and Resilience
- Follow up recommendations resulting from exercise to ensure implemented
- Ensure exercise programme complies with the CCA 2004 requirements including 6 monthly commex, annual table top and three yearly multi agency exercise
- Maintain accurate records of exercises and training and produce appropriate reports and action plans for improvement
- Co-ordinate debriefings following incidents and ensure that lessons learnt are embedded in policy and practice
- Responsible for completing regular audits including testing of the Incident Coordination Centre and EPRR dedicated equipment
INFORMATION and KNOWLEDGE MANAGEMENT
- Understand national and sector emergency planning and resilience requirements
- Understand the management of major, mass casualty incidents and business continuity
- Understand risk and hazard assessment / risk management systems
- Provide a recognised point of contact for authoritative, specialist advice on emergency planning. Liaise with and understand the roles of statutory and non-statutory emergency planning agencies.
- Maintain a Trust database of major and mass casualty incidents.
- Review Department of Health and Sector guidance and directives to ensure they are appropriately
ORGANISATIONAL MANAGEMENT
- Establish and maintain an efficient office function including reference sources, records, and correspondences
- To manage own time and work items ensuring fulfilment of the core tasks of this role
- Participate appropriately as a member and act as secretariat to the EPRR Working and Strategic Group
- To carry out any other duties as agreed with the Head of EPRR/BC
ANALYTICAL
- Ability to analyse highly complex issues where material is conflicting and drawn from multiple sources
- Demonstrate capability to act upon incomplete information, using experience to make inferences and decision making
- Experience of setting up and implementing internal processes and procedures
PROFESSIONAL
- All employees have a duty to take reasonable care to avoid injury to themselves or to others and to co-operate with the Trust in meeting its statutory requirements
- Act as a role model at all times ensuring Trust values are embedded within every aspect of the service
- To maintain all appropriate professional registrations and uphold professional codes of Conduct and Standards
- Demonstrate continuing professional development (CPD) including course attendance and reflective learning
- To maintain a high level of knowledge and competence within the field of emergency planning / resilience
- Agree own annual objectives and own Personal Development Plan
- To maintain personal professional development and a record of professional learning and experiences
These duties are not exhaustive and will be reviewed with the post holder, allowing for amendments within the broad scope and band level of the role
Job description
Job responsibilities
The post holder will work within the EPRR team to deliver and maintain an effective service to support the implementation of Incident Response Plans across the Trust.
Working across all of the Trust sites liaising with relevant external partners deputising for the Head of EPRR as required.
Alongside the Head of EPRR / BC and Lead for Mortuaries provide expert emergency and contingency planning advice, information and support to relevant Trust wide staff.
To co-ordinate the support and guidance to ensure the Trust meets their statutory and regulatory duties in relation to EPRR.
Development and delivery of specialist training and exercises to all staff groups across the Trust to ensure staff and patients maintain safety.
Ensure comprehensive debriefing and action plans including associated recommendations to address gaps / weaknesses in the Trusts systems.
ROLES and RESPONSIBILITIES
- Support the team to deliver all aspects of EPRR to ensure the Trust meets the NHS England core standards in EPRR
- Review new national polices, guidance and regulations to determine how they apply to the Trusts response within the field of emergency planning
- Know and understand the roles and responsibilities of all responding organisations in the event of a significant incident or emergency
- Have knowledge of and be able to teach others re the Civil Contingencies Act and understanding the roles of Category 1and 2 responders
- Understanding of the principles and practice of risk management, investigation and mitigation in the context of governance in the NHS
- Provide support and specialist guidance to Trust response teams in the event of a major incident or business continuity incident at an operational and tactical level
- To represent the Trust at local multi-agency emergency planning fora
- To lead projects and working groups related to emergency preparedness within the Trust
- To ensure the Incident Control Centres and associated equipment across the Trust is maintained ready for use in the event of an incident
- Responsible for the installation and maintenance of Incident Coordination Centre equipment. This responsibility includes the adaptation and maintenance of existing information systems such as incident communication flows
- Review and maintain emergency and business continuity plans for all services across the Trust
- Identify critical activities and ensure service level interdependencies do not conflict with one another; adjust plan as required following review
- Support the updates for all Incident Response Plans required by the Trust including policy development, implementation and review
STAFF MANAGEMENT
- Support senior staff in the implementation and management of changes relating to emergency planning and resilience
- Support the formation of the Trust response in the development of advances in emergency planning and resilience
- Represent the Trust at meetings with other relevant authorities and organisations in relation to emergency planning and resilience
- Support the development of an innovative business approach with an emphasis on making the best use of the Head of EPRRs resources, time and effort to optimise performance
FINANCIAL MANAGEMENT
- Be responsible to the Head of EPRR/BC / Lead for Mortuaries for the financial control of resources associated with EPRR
- Knowledge of Financial Systems e.g. monitoring budget management, processing invoices and procurement
- Lead specific projects to improve financial management as agreed with the Head of EPRR / BC
- Participate in the business planning process, producing capital and revenue business cases and proposals for service development
COMMUNICATION
- Maintain the EPRR intranet section ensuring contents is up to date and user friendly
- Work with the Communication Department to contribute to the maintenance of robust lines of communication for alerting and responding to incidents to fulfil warning and informing requirements
- Maintain an accurate staff cascade list to ensure emergency activation lists are effectives
- Produce quarterly emergency planning reports including progress against plans, incident and exercise reports
- Lead the six monthly communication exercises and produce a report to identify findings and learning
- Actively promote and represent the Trust with positive and appropriate contributions at meetings
- Ability to prepare and produce concise yet insightful communications for dissemination to senior stakeholders and a broad range of stakeholders as required
- Experience of creating and giving presentations to a varied group of internal and external stakeholders
- Motivational skills to encourage collaborative working
TEACHING AND TRAINING
- Promote a positive learning environment and contribute to a meaningful educational experience for all new starters/learners through induction supporting competency assessments in order to achieve and maintain competencies across both sites
- Act as a role model in delivering high standards of evidence based training for the professional delivery of EPRR, promoting excellence throughout practice
- Support the delivery of a range of emergency planning and business continuity training and development programmes for all staff across the Trust
- Support delivery of the Trust exercise programme to test emergency and business continuity programmes and policies across the Trust to ensure and maintain staff and patient safety and well-being
- To support the design, implement and the review of teaching sessions for all key staff e.g. Clinical Site Managers, embedding an ethos of consistent learning and sharing together
- Support development of an ongoing strategy to ensure that all staff receive refresher training in issues relating to emergency planning and business continuity
- Liaise with managers and the Learning Development Team to ensure emergency planning / business continuity training is included within Training and Development plans for relevant staff
- Develop and initiate exercises for specific parts of the major incident plan or Trust emergency / continuity plans
- Review the responses to any exercise within the Trust, produce a report with recommendations for improvements and summarise results for Head of Emergency Planning and Resilience
- Follow up recommendations resulting from exercise to ensure implemented
- Ensure exercise programme complies with the CCA 2004 requirements including 6 monthly commex, annual table top and three yearly multi agency exercise
- Maintain accurate records of exercises and training and produce appropriate reports and action plans for improvement
- Co-ordinate debriefings following incidents and ensure that lessons learnt are embedded in policy and practice
- Responsible for completing regular audits including testing of the Incident Coordination Centre and EPRR dedicated equipment
INFORMATION and KNOWLEDGE MANAGEMENT
- Understand national and sector emergency planning and resilience requirements
- Understand the management of major, mass casualty incidents and business continuity
- Understand risk and hazard assessment / risk management systems
- Provide a recognised point of contact for authoritative, specialist advice on emergency planning. Liaise with and understand the roles of statutory and non-statutory emergency planning agencies.
- Maintain a Trust database of major and mass casualty incidents.
- Review Department of Health and Sector guidance and directives to ensure they are appropriately
ORGANISATIONAL MANAGEMENT
- Establish and maintain an efficient office function including reference sources, records, and correspondences
- To manage own time and work items ensuring fulfilment of the core tasks of this role
- Participate appropriately as a member and act as secretariat to the EPRR Working and Strategic Group
- To carry out any other duties as agreed with the Head of EPRR/BC
ANALYTICAL
- Ability to analyse highly complex issues where material is conflicting and drawn from multiple sources
- Demonstrate capability to act upon incomplete information, using experience to make inferences and decision making
- Experience of setting up and implementing internal processes and procedures
PROFESSIONAL
- All employees have a duty to take reasonable care to avoid injury to themselves or to others and to co-operate with the Trust in meeting its statutory requirements
- Act as a role model at all times ensuring Trust values are embedded within every aspect of the service
- To maintain all appropriate professional registrations and uphold professional codes of Conduct and Standards
- Demonstrate continuing professional development (CPD) including course attendance and reflective learning
- To maintain a high level of knowledge and competence within the field of emergency planning / resilience
- Agree own annual objectives and own Personal Development Plan
- To maintain personal professional development and a record of professional learning and experiences
These duties are not exhaustive and will be reviewed with the post holder, allowing for amendments within the broad scope and band level of the role
Person Specification
Interview and presentation
Essential
- Demonstrate ability to meet the Trust values
- Masters degree or equivalent experience in Health Emergency Planning
- Qualification in Business Continuity
- Training qualification or equivalent experience
- UKHSA Loggist Train the Trainer
- Experience of working in the NHS with responsibility for emergency planning
- Experience of working across staff groups and delivering training to the needs of each specialty
- In-depth knowledge of key legislation and guidance underpinning EPRR functions.
- Understanding of the principles and practice of risk management, investigation and mitigation in the context of governance in the NHS
- Plan, organise and deliver a wide variety of specialist training for both clinical and non-clinical staff, adjust protocols as guidance develops
- Excellent organisational skills, including high level of accuracy and ability to work to tight deadlines
- Ability to work as part of a team and on own initiative with minimum supervision
Desirable
- HMIMMS Instructor
- Senior EMERGO Instructor
Person Specification
Interview and presentation
Essential
- Demonstrate ability to meet the Trust values
- Masters degree or equivalent experience in Health Emergency Planning
- Qualification in Business Continuity
- Training qualification or equivalent experience
- UKHSA Loggist Train the Trainer
- Experience of working in the NHS with responsibility for emergency planning
- Experience of working across staff groups and delivering training to the needs of each specialty
- In-depth knowledge of key legislation and guidance underpinning EPRR functions.
- Understanding of the principles and practice of risk management, investigation and mitigation in the context of governance in the NHS
- Plan, organise and deliver a wide variety of specialist training for both clinical and non-clinical staff, adjust protocols as guidance develops
- Excellent organisational skills, including high level of accuracy and ability to work to tight deadlines
- Ability to work as part of a team and on own initiative with minimum supervision
Desirable
- HMIMMS Instructor
- Senior EMERGO Instructor
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).