E-Rostering Administrator

Job summary

A new exciting opportunity has arisen to join the Chelsea and Westminster NHS Foundation Trust Healthroster team. The role will provide effective and efficient support and expertise to the Trust and service users in all aspects of using the system.

The post holder will be responsible for maintaining employee data within the HealthRoster system. This aspect of the role involves adding and removing staff from the system, updating assignment and contractual information, amending personal details and much more.

You will be required to provide guidance to managers who build rosters and manage their workforce using the rostering system. The post holder will also support all employees within the Trust who use the system to view their shifts and request annual leave through Employee Online and Loop.

Main duties of the job

• To provide professional and efficient system support to all users.

• To provide support for help desk calls and emails. These support queries will range widely from technical queries to access issues.
• To be aware of NHS Agenda for Change and Medical & Dental terms and conditions of employment and to ensure that conditions are met through scheduled activity and reporting.
• To carry out timely and accurate information analysis and reporting.
• Deliver effective training to all users of the system so that they can create, approve, update and finalise rosters. This also includes the creation of templates and patterns as required.
• To manage and maintain user access to the E-Rostering system.
• To manage and update employee records, personal information and assignment details in the E-Rostering system as driven by the Electronic Staff Record (ESR).
• Assist with the monthly submission of the time & attendance and absence information which is submitted electronically to ESR. This includes supporting the ERostering Specialists in submitting electronic timesheet data as required and with reminder notifications and phone calls.
• To address queries from staff where there may be issues surrounding non-payment, incorrect or late payments resulting from the receipt of incorrect information and agree and execute a satisfactory outcome.

About us

Chelsea and Westminster Hospital NHS Foundation Trust is proud to be one of the top performing and safest trusts in England. We have two main acute hospital sites--Chelsea and Westminster Hospital and West Middlesex University Hospital, plus our award-winning clinics across North West London and beyond.