Job summary
Employer: Imperial College Health Partners
Department: Strategy Directorate
Location: 307 Euston Road London NW1 3AD
Salary: Band 8b
Main duties of the job
Role
ICHP is seeking candidates with an interest in healthcare to join our growing Strategy directorate.
We are looking for a values-driven Senior Innovation Manager with energy, expertise, and empathy to work across a complex set of programmes, relationships, challenges, and innovations which contribute to service transformation across North West London. You will have specific expertise in quality improvement approaches, methods, and tools to support our Quality Improvement and Safety Skill Centre, our Patient Safety Collaborative, and other portfolios within ICHP. Ideally, you will have completed formal quality improvement training such as the NHSEI Quality, Service Improvement and Redesign (QSIR) programme or the Institute for Healthcare Improvement Model for Improvement training.
You will be able to think laterally, build strong trusted relationships quickly, and work as a productive team member. You will bring an appetite for analytics, evidence, and learning in everything you do and have an ability to understand new subjects rapidly.
About us
Imperial College Health Partners is a not for profit organisation, established by its constituent NHS and academic members. We exist to improve population health, and we do that by supporting partners to understand complex problems, to innovate, and to implement new approaches sustainably within complex systems.
ICHP is also the designated Academic Health Science Network (AHSN) for North West London - one of 15 across England. We are funded through local member contributions, national NHS income as well as commercial income to ensure sustainability.
We turn the potential of innovation into reality to help solve pressing challenges by collaborating across the health sector: by connecting a unique network of health experts, ICHP can accelerate the adoption and spread of innovation amongst our member organisations and beyond.
Resolving complex problems require us to mobilise different types of skills, making use of a structured theory of change based on problem solving, evidence-based innovation, and effective change management support. To make this happen, ICHP projects draw together team members from a variety of 'Skills Centres' within the organisation, alongside more generalist project support.
For more information please visit:Imperial College Health Partners
Job description
Job responsibilities
As a Senior Innovation Manager, you will work across a complex set of relationships, challenges, and innovations to contribute to service transformation at Imperial College Health Partners. You will be able to think laterally, build strong trusted relationships quickly, and work as a productive team member. You will bring an appetite for analytics, evidence, and learning in everything you do and have an ability to understand new subjects rapidly.
You will be expected to:
- Role model behaviours that live our organisational values of collaboration, courage, quality, and impact, and encourage similar behaviours in colleagues and line reports
- Show a commitment to learning, self-reflection, appraisal, and development, including undertaking a Personal Development Plan annually; and support direct reports to undertake a similar process.
- Operate in an environment of significant complexity and ambiguity, taking time to understand the context of the operating environment and demonstrating good judgement (including seeking counsel from other when needed); and offer support and guidance for others seeking advice
- Exhibit a curiosity about the work going on across the organisation, and share with others, internally and externally, impactful work that ICHP supports to enable improvement and innovation and resolve complex problems
- Actively seek to participate in available project opportunities, with an approximate expectation of being involved in project work for up to 70-75% of your time, and working on several projects at any one time (with a mix of longer-term and shorter-term projects).
key responsibilities include:
- Leading on several external projects at one time
- Being responsible for shaping and overseeing projects
- Working to clarify the problem that our work is trying to solve
- Applying recognised methods of issues analysis and problem definition including quality improvement tools
- Play a lead role in the development of project plans
- Determine the planning of appropriate tasks within the project
- Selecting appropriate methods of research to address the defined problem
- Ensuring that research approaches are appropriately rigorous and systematic
- Keeping an overview of the project and ensuring that progress on your own tasks, and those of others
- Responsible for a combination of direct line management and project-based team management.
Job description
Job responsibilities
As a Senior Innovation Manager, you will work across a complex set of relationships, challenges, and innovations to contribute to service transformation at Imperial College Health Partners. You will be able to think laterally, build strong trusted relationships quickly, and work as a productive team member. You will bring an appetite for analytics, evidence, and learning in everything you do and have an ability to understand new subjects rapidly.
You will be expected to:
- Role model behaviours that live our organisational values of collaboration, courage, quality, and impact, and encourage similar behaviours in colleagues and line reports
- Show a commitment to learning, self-reflection, appraisal, and development, including undertaking a Personal Development Plan annually; and support direct reports to undertake a similar process.
- Operate in an environment of significant complexity and ambiguity, taking time to understand the context of the operating environment and demonstrating good judgement (including seeking counsel from other when needed); and offer support and guidance for others seeking advice
- Exhibit a curiosity about the work going on across the organisation, and share with others, internally and externally, impactful work that ICHP supports to enable improvement and innovation and resolve complex problems
- Actively seek to participate in available project opportunities, with an approximate expectation of being involved in project work for up to 70-75% of your time, and working on several projects at any one time (with a mix of longer-term and shorter-term projects).
key responsibilities include:
- Leading on several external projects at one time
- Being responsible for shaping and overseeing projects
- Working to clarify the problem that our work is trying to solve
- Applying recognised methods of issues analysis and problem definition including quality improvement tools
- Play a lead role in the development of project plans
- Determine the planning of appropriate tasks within the project
- Selecting appropriate methods of research to address the defined problem
- Ensuring that research approaches are appropriately rigorous and systematic
- Keeping an overview of the project and ensuring that progress on your own tasks, and those of others
- Responsible for a combination of direct line management and project-based team management.
Person Specification
Values, behaviours & personal attributes
Essential
- Demonstrable commitment to the organisation's values, which are: collaboration, courage, quality, and impact. Commitment to focus on quality, to promotes high standard, and to consistently improve patient outcomes
- Problem solving and can-do attitude
- Commitment to continual improvement
- Works across boundaries, looks for collective success, listens, involves, respects and learns from the contribution of others
- Self-awareness in terms of emotional intelligence, biases and personal triggers with cultural sensitivity and awareness. Able to use and act on feedback from others on your performance and behaviour.
Skills and capabilities
Essential
- Ability to work autonomously without supervision, making decisions or requesting management support as appropriate
- Ability to prioritise workload effectively within a fastpaced and pressured environment, and work to strict deadlines using a systematic approach
- Excellent written and communication skills with the confidence to present and communicate effectively with different audiences
- Competent at working with quantitative and qualitative data to deliver relevant, robust, and action-oriented conclusions
- Well-organised, able to prioritise, and flexible to with emergence of issues in a rapidly changing, dynamic environment. Ability to anticipate issues and create solutions and to resolve problems in relation to project or service delivery
- Ability to motivate high performing teams, mobilising individuals, and teams around shared goals
Desirable
- Completed formal quality improvement training such as the NHSEI Quality, Service Improvement and Redesign (QSIR) programme or the Institute for Healthcare Improvement Model for Improvement training.
Knowledge and experience
Essential
- Experience in delivering complex healthcare-related improvement projects and programmes, and working alongside senior clinical and operational professionals
- Knowledge health research methods, health research methods, and systems thinking
- Experience in delivering complex healthcare-related improvement projects and programmes, and working alongside senior clinical and operational professionals
Desirable
- Experience of working at a senior level in health service, local authority, academic, or related field
- Experience of developing, delivering, and managing complex improvement projects, having led or been part of a multi-disciplinary team
Qualifications
Essential
- Bachelors qualification or equivalent experience
- Bachelors qualification or equivalent experience X A/I/C Masters Degree qualification or equivalent experience (especially within the health sector)
Desirable
- Evidence of post qualifying and continuing professional development
Person Specification
Values, behaviours & personal attributes
Essential
- Demonstrable commitment to the organisation's values, which are: collaboration, courage, quality, and impact. Commitment to focus on quality, to promotes high standard, and to consistently improve patient outcomes
- Problem solving and can-do attitude
- Commitment to continual improvement
- Works across boundaries, looks for collective success, listens, involves, respects and learns from the contribution of others
- Self-awareness in terms of emotional intelligence, biases and personal triggers with cultural sensitivity and awareness. Able to use and act on feedback from others on your performance and behaviour.
Skills and capabilities
Essential
- Ability to work autonomously without supervision, making decisions or requesting management support as appropriate
- Ability to prioritise workload effectively within a fastpaced and pressured environment, and work to strict deadlines using a systematic approach
- Excellent written and communication skills with the confidence to present and communicate effectively with different audiences
- Competent at working with quantitative and qualitative data to deliver relevant, robust, and action-oriented conclusions
- Well-organised, able to prioritise, and flexible to with emergence of issues in a rapidly changing, dynamic environment. Ability to anticipate issues and create solutions and to resolve problems in relation to project or service delivery
- Ability to motivate high performing teams, mobilising individuals, and teams around shared goals
Desirable
- Completed formal quality improvement training such as the NHSEI Quality, Service Improvement and Redesign (QSIR) programme or the Institute for Healthcare Improvement Model for Improvement training.
Knowledge and experience
Essential
- Experience in delivering complex healthcare-related improvement projects and programmes, and working alongside senior clinical and operational professionals
- Knowledge health research methods, health research methods, and systems thinking
- Experience in delivering complex healthcare-related improvement projects and programmes, and working alongside senior clinical and operational professionals
Desirable
- Experience of working at a senior level in health service, local authority, academic, or related field
- Experience of developing, delivering, and managing complex improvement projects, having led or been part of a multi-disciplinary team
Qualifications
Essential
- Bachelors qualification or equivalent experience
- Bachelors qualification or equivalent experience X A/I/C Masters Degree qualification or equivalent experience (especially within the health sector)
Desirable
- Evidence of post qualifying and continuing professional development
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).